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PlayGo App is going away on July 29th, 2022

 

 

Given the challenges in creating and maintaining a successful video streaming application that meets our consumer users’ expectations, we decided to decommission the PlayGo app. We are committed to focusing on our Digital efforts, and will be launching new services for our Digicel Prime bundles to customers from July 29, 2022.

The app will be decommissioned on July 31, 2022. Any user with an existing plan will be able to use the app until July 31, 2022. 

Yes, after July 29, 2022, the app will no longer be accessible. You will receive a message when you attempt to open or use the app after this date to advise you to delete.

If your plan will expire after June 29, you will not be able to renew your plan, however you will access to PlayGo until your plan expires

All customer login information and personal data that has been collected, stored or otherwise processed by the application will be deleted and removed from our databases. You will be unable to access or recover this data after July 29, 2022. For more information on the categories of personal data that PlayGo collects, please view the privacy policy.

No, customer will need to use their credit card to sign up for these third party apps individually.

No, we will not have another Digicel Video Streaming app available for movies and Live TV Channels. However, you can check out our Sportsmax app which offers Live streaming of a variety of sporting events including cricket, football, basketball, tennis and much more. 

Yes, data for streaming movies on HBOMAX will now be added to Prime Bundles. 

Yes, your data allotment for your select Prime Bundle will remain the same. 

Digicel will only offer data allotment to use these apps, sign up for the apps is based on third party subscription, which will be the responsibility of the customer. 

There will be no price change for your Prime Bundle. 

No there will not be any stand-alone plans available for these third party apps. 

Prepaid

 

Plan Name

Plan Duration

Price

(Local Currency)

Minutes

Plan Data (GB)

App Data (GB)

Apps Included

1 Dag Prime Bundel

1 Day

SRD 31

N/A

800 MB

1 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

3 Dagen Micro Prime Bundel

3 Day

SRD 36

N/A

300 MB

1 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

3 Dagen Prime Bundel

3 Day

SRD 62

N/A

1.5 GB

3 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

7 Dagen Prime Bundel

7 Day

SRD 176

N/A

3.5 GB

7 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

30 Dagen  Prime Bundel

30 Day

SRD 449

N/A

8 GB

30 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

 

Postpaid

 

Plan Name

Plan Duration

Price

(Local Currency)

Minutes

Plan Data (GB)

App Data (GB)

Apps Included

Digital add on

30 Day

N/A

N/A

N/A

30 GB

BiP, SportsMax, GoLoud, HBO Max, Spotify and Apple Music

With 1GB data customers can stream 2 hours.

No this will not affect your existing subscription. 

Unfortunately no at this particular moment.

See Q13.

HBO Max is a premium streaming app that combines all of HBO with even more must-see TV series, blockbuster movies, and exclusive Max Originals. With unlimited access to thousands of hours of entertainment, we've got something for everyone in your family.