TERMS AND CONDITIONS
1. What is the Handset Promotion?
Digicel is offering its customers;
New Prepaid Customer Offer Details
As a new Prepaid customer activate a Prime 7D Plan and higher and get a DL4 for $99.00
Existing Prepaid Customer Offer Details
As an existing Prepaid customer activate a Prime 7D Plan or higher and get a DL4 for $99.00
New LNP Customer Offer Details
As a new LNP customer activate a Prime 7D Plan or higher and get a DL4 for $99.00
2. What is the promotional period for the Promotion?
The promotion is valid from Friday, May 12th, 2023 12:00:01AM through to Saturday, May 27th, 2023 11:59:59PM or while stocks last.
3. Who is eligible to enter the Promotion?
In order to be eligible for the Promotion, as a new Prepaid customer you must activate a 7 Day or higher plan and get the DL4 Smartphone for as low as $199.00.
As an existing Prepaid customer you must activate a 7 Day or higher plan and get the DL4 Smartphone for as low as $199.00.
As a new LNP customer sign up with Digicel, activate a Prime 7 Day or higher plan and get the DL4 Smartphone for as low as $199.00.
The Following customers are excluded from participating in the Promotion:
a. Postpaid Corporate & Business account customers;
b. Persons under the age 18 years;
c. Digicel Employees and family members.
4. How do I participate in the Promotion?
It’s simple! In order to be eligible for the Promotion as a Prepaid customer:
· As a new Prepaid customer activate a Prime Plan 7D & above and get a Smartphone as low as $199
· As an existing Prepaid customer activate a Prime Plan 7D & above and get a Smartphone as low as $199
· As a new LNP customer, sign up with Digicel, activate a Prime 7 Day or higher plan and get the DL4 Smartphone for as low as $199
5. How many select handsets am I allowed to purchase within the promotional period?
You will be allowed to purchase a maximum of two handsets under this special offer.
6. Where will the selected smartphones be available for purchase?
Customers can purchase these Hero handsets from any of the below retail locations or through a Direct Sales Agent:
a. Colonnade Mall, Bridgetown
b. Dome Mall, Warrens
c. Sky Mall, Haggatt Hall, and
d. Sheraton Mall, Sargeant’s Village.
7. How do I sign up for the Handset Promotion?
You may visit any of our Retail Outlets to sign up with an agent or sign up through a Direct Sales Agent.
Additional Terms and Conditions
A. This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.
B. We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.
C. You are solely responsible for all associated fees and costs incurred by you for redemption of Other Prizes and for connectivity and data usage in relation to your use of the App. Be reminded that once roaming, you will not be able to use any data from your local prepaid or select postpaid plans.
D. The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.
E. We reserve the right to modify or discontinue (permanently or temporarily), this Promotion being offered to you at our discretion.
F. If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize to the equal value and/or specification.
G. Prizes are not exchangeable and are not redeemable for cash.
H. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.
J. Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this.
K. In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.
L. For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.