Updated on July 2, 2026

Mass Connections Promotion

Launch Date: July 01, 2026 

End Date: August 11, 2026  

 

This “Mass Connections Promotion” (the “Promotion”) terms and conditions apply to you and govern your participation in the Promotion for a chance to win certain prizes. You should read these Terms carefully before participating in the Promotion.  

“We” or “us” means Digicel Grenada Limited, a company registered under the laws of Grenada with registered offices at Point Salines, St. George’s, Grenada.  References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time. 

“I” or “You” means the person entering or participating in the Promotion (and “my” and “your” shall have the same meaning). 

By participating in the Promotion, you agree to be bound by these Terms. 

These Terms incorporate our Privacy Policy, which you can access on the Digicel website using the hyperlinks below: 

https://corporate.digicelgroup.com/en/privacy-and-trust  

https://www.digicelgroup.com/en/terms-of-use 

If you do not agree to or accept any of these Terms or if you are under the age of eighteen (18), you should stop participating in the Promotion immediately. 

  1. What is the Mass Connections Promotion? 

 

For a limited time from July 01, 2026 to August 11, 2026 (the “Promotional Period”), customers who, (i) activate an eligible Prepaid Plan, (ii) sign up for an eligible Postpaid Plan, (iii) sign up for D+ services, or (iv) pay their Postpaid or D+ bill in full and on time at any location (including the MyDigicel Application (“MDA”), third-party locations, or a retail store) (each referred to as a “Qualifying Activity”) will be eligible to enter the weekly prize draws and the grand prize draw, each as applicable and as further described in these Terms. 

       Activation of the below Eligible Prepaid and Postpaid Plans will grant customers entry into  

       the Promotion. 

 

Eligible Postpaid Plans 

 

Eligible Prepaid Plans 

Supreme VIP 

 

7 Day Prime Ultra 

Supreme EZ 

 

14 Day Prime Ultra 

Supreme Basic 

 

30 Day Prime Ultra 

Supreme Plus 

 

30 Day Prime Ultra 3240 

Supreme Group 

 

30 Day EZ Prime Ultra 

Supreme Member 

 

30 Day SD Prime Ultra 

 

 

30 Day Junior Prime Ultra 

 

 

100 Data Prime 

 

 

200 Data Prime 

 

300 Data Prime 

 

The further details of the Eligible Plans may be easily accessed by clicking the  

following hyperlink https://digicelgroup-staging.dgc-prod.maplewave.com/gd/en/switch-to-digicel-postpaid 

  1. Who can Participate in the Promotion?  

 

  1. All mobile customers (prepaid and postpaid); 

  2. Digicel + Customers; and 

  3. Residents of Grenada.  

Exclusions 

The following persons cannot participate in the Promotion: 

  1. Corporate and business account customers; 

  2. Any person who is not a legal resident of Grenada;  

  3. Any person under the age of eighteen (18) 

  4. Employees/families of employees of Digicel (i.e. immediate family members e.g. Father, Mother, Sister, Brother) and employees of affiliated companies associated with this promotion; 

  5. Ambassadors of Digicel; 

  6. Employees who have left Digicel within the three (3) month period preceding the commencement date of the Promotion and during the Promotional Period; 

  7. Postpaid customers with an overdue amount; 

  8. Directors of Digicel during the Promotional Period; and 

  9. Customers who have ported their number to another telecommunications network during the Promotional Period. 

 

  1. How do I Participate in the Promotion? 

 

You can participate in the Promotion by performing a Qualifying Activity during the Promotional Period. Each Qualifying Activity will grant an entry into the Promotion.  

 

 

 

 

  1. Will I be notified when to participate in the Promotion?  

 

Yes.  Public awareness for this Promotion will be in the form of programmatic advertising, promotional flyer, scanning of the QR code on the promotional flyer, social media posting at the following handles: @digicelgrenada on Instagram and X (formerly Twitter), and direct SMS messages to the customers during the Promotional Period. The promotional details will also be uploaded to our website at https://www.digicelgroup.com/gd/en. 

 

  1. How and when will winners be selected and announced? 

 

Winners will be selected at random through Digicel’s electronic platform from a pool of all eligible participants during the Promotional Period. Weekly prize winners will be selected in accordance with the weekly prize draw schedule below. Grand prize winners will be selected separately in accordance with the grand prize draw schedule below. Each draw will take place at Digicel’s Head Office at Point Salines, St. George’s, Grenada. Selected customers will then be notified by telephone in accordance with paragraph 8 below. 

 

Qualifying Period 

Weekly Prize Draws:   

Winner Notified Date  

July 01 – 05, 2026 

July 06 – 12, 2026 

July 13 – 19, 2026 

July 20 – 26, 2026 

July 06, 2026 

July 13, 2026 

July 20, 2026 

July 27, 2026 

July 07, 2026 

July 14, 2026 

July 21, 2026 

July 28, 2026 

Qualifying Period 

Grand Prize Draw 

Winner Notified Date 

July 27 – August 11, 2026 

        August 12, 2026 

         August 13, 2026 

 

Customers will have up until 11:59 PM EST on the day preceding the applicable draw date in order to qualify. All draws will be conducted at 11:00 AM EST on the respective draw dates. For clarity, the weekly prize draws are distinct from the grand prize draw, and the weekly prize draws will precede the grand prize draw. 

 

  1. What Prizes can I win? 

44 Weekly Prizes: Eleven (11) winners will be selected each week to receive event tickets or carnival costumes.  

2 Grand Prizes: Two (2) winners will be selected to receive XCD 2,500 each. 

 

  1. Can I enter multiple times?  

Yes. You may enter the weekly prize draws and the grand prize draw multiple times by performing a Qualifying Activity. The more entries you earn, the greater your chances of winning. However, weekly winners will be excluded from the grand prize draw, and each participant may win a grand prize only once during the Promotion. 

 

  1. What do I need to know about collecting my prize if I am a winner?  

 

  1. If you win, a Digicel representative will contact you by telephone. 

  2. A maximum of two (2) attempts will be made to contact you by telephone within forty-eight (48) hours of selection. If you cannot be reached after these attempts, Digicel will select an alternate winner from the remaining eligible entries. 

  3. During the telephone call, our Digicel Representative will advise you where and how to redeem your prize. 

 

You will be required to provide a government-issued identification in the form of a Passport, Driver's License or National Identification Card. 

 

You agree that if you are a winner, you will permit photographs of you to be taken and for your image, likeness and name (your “Likeness”) to be used for public relations and marketing purposes free of cost, including the publishing of your Likeness on social media, mainstream media and other platforms that we may choose. If you refuse to do so, you acknowledge that this will result in forfeiture of your right to claim the prize. 

 

  1. Can someone collect the prize on my behalf? 

  

Yes, if a selected winner is unable to collect their prize and/or submit the relevant documents, the winner may authorize a representative to act on their behalf. The representative must provide written consent from the selected winner, witnessed by a Justice of the Peace, and valid government-issued photo identification for both the winner and the representative in order to claim the prize. 

 

 

 

 

 

  1. What happens if the prize is not claimed?  

 

If you win, you will have seven (7) days from the date you are successfully contacted and notified by the Digicel representative to claim your prize. If the prize is not claimed within the allotted time, Digicel may select an alternate winner from the remaining eligible entries. 

 

  1. Where can I check my balance? 

 

You can check your balance via the MyDigicel App or by dialing *140# from your Digicel  

number. 

 

Additional Terms and Conditions 

 

  1. This Promotion is offered for personal use and not for commercial use and you agree not to sell any prizes redeemed through this Promotion. 

 

  1. Warranty and support information will be included in product packaging where applicable. 

 

  1. For customer support, or to report a problem or send us your feedback, please contact us via the MyDigicel mobile application.  

 

  1. You are solely responsible for all associated fees and costs incurred by you for equipment, connectivity and data usage in relation to your participation in the Promotion. 

 

  1. We reserve the right to award any forfeited or unclaimed prize to the next qualifying customer selected in the same manner as the first winner.  

 

  1. We reserve the right to terminate this Promotion if, in our sole opinion, the Promotion is being abused, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services. 

 

  1. We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you at our discretion. 

 

  1. If a prize is unavailable, we may, at our discretion, substitute the prize with an alternative prize of equal value and/or specification. 

 

  1. Any personal data relating to you will be used solely for the purposes of this Promotion by Digicel and/or by any agent appointed by us to assist with running the Promotion on our behalf and will not be disclosed to a third party for any other purpose without your prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the Promotion for the purposes of administration of the Promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are selected) and any other purposes to which you have consented. To see our Privacy Policy visit: www.digicelgroup.com.  

 

  1. Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming or collecting any prize. 

 

  1. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/phone or to post such notification on the Digicel website or the My Digicel mobile application. Any such notification shall be effective immediately or as of the date referred to in such notifications. 

 

  1. The terms and conditions which apply to you are those published on the Digicel website at the time that your subscription is most recently activated. These Terms will only apply for the Promotional Period.