Bajan & Bold Promotion FAQs
Terms and Conditions
Start Date: Wednesday October 15, 2025
End Date: Saturday November 29, 2025
These Frequently Asked Questions (FAQs) and Terms and Conditions (the “Terms”) apply to and govern your participation in the “Bajan and Bold” Promotion. We encourage you to carefully review these FAQs and Terms before taking part in this promotion.
“Digicel,” “we” or “us” refers to Digicel (Barbados) Limited, a company incorporated under the laws of Barbados, with its registered office at 2nd Floor, Williams Tower, Williams Industries Complex, Warrens, St. Michael. Throughout these Terms, “we,” “our,” and “us” also extend to include our subsidiaries and affiliates (“Affiliates”) as applicable. “I” or “You” refers to the participating person (the use of “my" and “your” will carry the same meaning). Your participation in this promotion will be taken as your agreement to these terms and conditions. If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18) you should not participate in the Promotion.
These Terms incorporate the Digicel Terms of Use, including Digicel Mobile Terms & Conditions, and our Privacy Policy which you can access here:
https://www.digicelgroup.com/bb/en/legal
What is the Promotion?
The Promotion offers customers who sign up for a Digicel postpaid plan (BDS$125 and above) or a Digicel Home Service plan a chance to win one of two BDS1,000 supermarket shopping vouchers and one of twenty home appliances.
What is the Qualifying Activity?
Customers who sign up for a Digicel postpaid plan (BDS$125 and above) or a Digicel Home Service plan will receive a chance to win one of two BDS1,000 supermarket shopping vouchers and one of twenty home appliances.
When does the Promotion start and end?
The Promotion starts on October 15, 2025, and ends on November 30, 2025. The redemption period for the prizes will be within one (1) month of notification.
Who is eligible to participate in the Promotion?
The campaign is open to new customers who sign up for any of our Postpaid Plans (BDS$125 and above) or Digicel+ home services. You must also be a resident of Barbados.
Exclusions: The following persons cannot participate in the Promotion:
Digicel employees or their immediate family members.
Any person under the age of eighteen (18).
Corporate and business account customers.
How do I sign up for the Promotion?
You can sign up by visiting one of our four retail locations at Colonnade Mall-Bridgetown, Sky Mall-Haggatt Hall, Sheraton Mall, Sargeant’s Village or by purchasing via one of our Foot on the Streets (FOTS) team members.
How do I qualify for the Promotion?
To participate, customers must sign up for any of our postpaid plans (BDS$125 and above) or Digicel+ home services. Once you have signed up, you automatically qualify for an entry.
How is the winner selected and notified?
The eligible persons will be randomly selected throughout and at the end of the campaign period. Grand prize winners will be selected at the end of the campaign period. Winners will be announced within seven business days after the campaign ends on November 30, 2025. The winner will be announced via live call on one of our contracted radio stations and then showcased on our social channels. Winners will be contacted via telephone.
Can the customer participate while roaming?
No, the customer is unable to participate while roaming.
Additional Terms and Conditions
This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.
Digicel gives no warranty or guarantee that its network or services shall be continuous or will be free from faults. Digicel will, however, use its best endeavors to ensure its network and services are reasonably fault free, and that service is reasonably uninterrupted.
We reserve the right to disqualify you or terminate this offer if the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.
You are solely responsible for all associated fees and costs incurred by you for redemption of prizes and for connectivity in relation to your use of text messages. Be reminded that once roaming, you will not be able to use any data from your local prepaid or select postpaid plans.
The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.
We reserve the right to modify or discontinue (permanently or temporarily), this Promotion being offered to you.
If a prize is unavailable, we may substitute the prize with an alternative prize to the equal value and/or specification where applicable.
Prizes (if other than cash prizes) are not exchangeable and are not redeemable in cash.
We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.
Any personal data relating to participants will be used solely for the purposes of this promotion by Digicel and/or by any agent appointed by it to assist with running the promotion on behalf of the Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the promotion for the purposes of administration of the promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit: www.digicelbarbados.com.
Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this. Refusal to participate will result in forfeiture of the prize.