Summary:

This article outlines what is included in your Anywhere Minutes, the eligible territories, and any restrictions that apply. It will help you understand how to use your Anywhere Minutes effectively and avoid any unexpected charges.

What Are Anywhere Minutes?

Anywhere Minutes include a combination of the following call types:

· Local Off-Net Calls: Calls to Flow Landlines, Flow Mobiles, and Digicel Landlines within Barbados.

· International Calls: Calls to landlines and mobiles in the USA, Canada, and landlines in the UK.

· Digicel Mobile Regional Calls: Calls to Digicel mobiles in the following territories:

o Anguilla

o Antigua & Barbuda

o Aruba

o Bonaire

o British Virgin Islands

o Cayman Islands

o Curacao

o Dominica

o Dominican Republic

o Grenada

o Guadeloupe

o Montserrat

o Puerto Rico

o St. Kitts & Nevis

o St. Lucia

o St. Vincent & the Grenadines

o Suriname

o Turks and Caicos Islands

Restrictions on Anywhere Minutes:

Please note:

· Toll-free numbers and business line calls are not included in Anywhere Minutes.

· Calls made to numbers or territories not listed above, or to other device types, will result in charges to your main account balance.

Are You on a Plan with Unlimited Local Minutes?

If your plan includes unlimited local minutes, your Anywhere Minutes will be used only for International and Digicel Mobile Regional calls. Local off-net calls (to Flow Landlines, Flow Mobiles, and Digicel Landlines) will remain free and unlimited.

Troubleshooting Tips:

· If you are being charged for calls covered by your Anywhere Minutes, check that the number dialed is within the listed territories.

· For international calls, ensure that you're calling to landlines in the UK and that the number is not toll-free or a business line.

Common Toll-Free Prefixes:

Prefixes such as 1800, 1888, 1877, 1866, 1855, 1844, etc., are considered toll-free numbers and are not covered by Anywhere Minutes.