Updated on November 19, 2025

2G Decommissioning Terms and Conditions

Supporting Your Digital Future, One Upgrade at a Time


Digicel 2G Network Decommissioning
We’ve Got You Covered

Dear Valued Customer,

As part of our ongoing commitment to delivering the best possible service and supporting Barbados' digital future, we are writing to inform you of an important change to our network.

Effective December 02, 2025, Digicel (Barbados) Limited will be decommissioning its 2G network services.

This change is a vital step in our nationwide network modernization strategy and is designed to help us:

  • Enhance the speed and reliability of our 4G/LTE network

  • Improve overall service quality for the majority of customers

  • Align with Barbados’ digital transformation goals

  • Reduce our environmental impact by using more energy-efficient technology

What This Means for You

If you are currently using a 2G-only device (such as older feature phones or in the frequency band 8 for GSM or 900MHz), your service will be affected after the network is turned off. Rest assured we’ve got you covered.

See List of Devices affected by the Migration

ALCATEL10511066DONE TOUCH 1016DONE TOUCH 1017GONE TOUCH 1035XONE TOUCH 1050EONE TOUCH 1052DONE TOUCH 1052GONE TOUCH 282ONE TOUCH 296AREXRB-4BENQS670CBLACKBERRY83008310CURVE 8520BLUCLICKDASH JR TVDIVA 3DIVA FLEXDIVA FLEX 2.4DIVA IIFLASHFLASH 2.4JENNY TV 2.8JOYSTUDIO 5.0 CETANK 2.4 TORCHTANK 3TANK 4TANK IITANK JRTANK JR PLUSTANK MEGATANK MINITANK MINI IITANK XTANK XTREME 2.4Z3Z3 MUSICZ4Z4 MUSICZ5ZOEY 2.4ZOEY FLEXZOEY IIZOEY T176BUNDY MOBILEACCESS 5CATERPILLARCAT B25CAT B26CECTTY301CINTERIONBGS2-WMC55IMC55I-WCOBAN103302CB-900AGPS-303CONCOXGT800CROWNCR-MP3019DEAOGT003TK108DIGICOREC-TRACK SECUREDLYC-230DORO13706040PHONEEASY 506PHONEEASY 508ENERGIZERE2ENERGY E10ENFORAGSM0308-10GOLR1S1 NAPOLIXGTOUCHALOHANEOHAIERE60M230HYUNDAID245ND265D275DICEMOBILEDIAMOND DUSTISWAGONYX PLUSJABLOCOMGDP-02GDP-04IKRIPK1K2LGA275A447B200C297G360T375LK GPSLK209LOCAL BRANDINVALID IMEILOGICA3A5A8B3SM8R5SR3MASTERV2 V636MAXWESTNEO FLIPNEO FLIP PLUSNEO M1NEO M6RANGERUNO CLAM X1UNO FLIPUNO JR2UNO M6 PLUSMITO180MOTOROLAA780G24RAZR V3W230MYPHONEHAMMER ROCKNOKIA10010511021622011121208160016161661261026902760606061316300105 (2015)105 (2017) TA-1010105 (2019) TA-1203105 DUAL SIM (2017) TA-1034105 DUAL SIM (2019) TA-1174105 DUAL SIM (2023) TA-1557106 (2023) TA-1578106 DUAL SIM (2018) TA-1114106 DUAL SIM (2023) TA-1564110 DUAL SIM (2019) TA-1319130 DUAL SIM (2017) TA-10171616-21661-21680 CLASSIC2720 FOLD3310 (2017) TA-10083510I3720 CLASSIC5130 XPRESSMUSIC5310 DUAL SIM (2020) TA-12126303 CLASSIC6310 (2021) TA-1400ASHA 200ASHA 201ASHA 210ASHA 306C1-01C3C3-00C3-00.1G400 5G (TA-1448)X2-01PANASONICGD100SPARLAMINU P122PLUMRAM E200POLAROIDLINK A1PROTRACKGPS TRACKER VT05SGPS TRACKER VT08SQMOBILESL100 LITEQUECTELBG96 (3.0)M10M25M26M35M95M95 SERIESRINGN120SAGEMMY310CMY411XSAMSUNGB130B130RB2100C161C276C3520C3520ID600EE1080IE1086E1086WE1200 PUSHAE1200IE1205E1205IE1205TE1207YE1230E1270E1272E2121E2121BE2200E2222 CHAT 222E2232E2252F488EGURU B110EGURU MUSIC 2 B310ELC01M140LS3650 CORBYSECUMOREG05SIEMENSCELLULAR ENGINE TC35SIMCOMSIM340SIM800SIM800CSIM868SIM900SINOTRACKGPS TRACKER ST-901ASKYPATROLTT8750SMOOTHBOMMERSNAP AMIGO 2SNAP MINI 2SNAP MINI 3SNAP XPLORERTANK 3SOL ELECTRONICSZEUS 1400SOLOKINGN7200SONIMXP3.20 QUESTSONYERICSSONK510ISTKR45ISUGARSS129TSUPERINWORLDG37TELITG24 LCG30GE864-QUAD V2GE865-QUADGE866-QUADTELTONIKATM2500U-BLOX AGLEON-G100SARA-G350VEETAT21VERIFONEVX520VX680VERYKOOLJET II SL5008WINMAXSV8XINGMAIAK-GT02YEZZC22YULONGCOOLPAD 8360ZTER261R550R580

Our Customer Support Program

We’re here to make this transition as easy as possible. Starting June 15, 2025, we will be rolling out a full customer support program which includes:

  • Device upgrade options available at all Digicel retail stores

  • No activation fees for customers upgrading to newer devices

  • SMS reminders to keep you updated throughout the transition

  • A support team to assist 2G customers with upgrading

Need Help?

If you’re not sure whether your device will be affected or need help upgrading, feel free to visit us in store. Our friendly team will be happy to walk you through the process and help you find the right device and plan for your needs at a price that suits your budget.

Thank you for being a valued part of the Digicel family. We’re proud to be Every Bajan’s Favourite Network, and we look forward to continuing to serve you with faster, smarter, and more reliable connectivity.