Digicel aims to make it easy for our valuable customers to bring any disputes, problems or complaints to our attention.
Should you wish to raise an issue related to our products and services, first contact our agents through any of the above medium and provide us with:
- Date of the issue (duration)
- Your mobile number / email address / Account number or Customer ID
- Detail of your complaint or disputes/problems
If you are not satisfied with the outcome after 5 working days, please contact Telecommunications and Radiocommunications Regulator (TRR) by Clicking Here!.