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Pay As You Go Terms and Conditions

DIGICEL PAY AS YOU GO PLAN

Terms and Conditions

Date: as at 27th February, 2023

These DIGICEL PAY AS YOU GO Terms and Conditions (the “Terms”) apply to you and govern your use of the Digicel Caribbean, International and Digicel Pay as You Go Roaming Services (“Digicel Roaming Services”) available as a part of the Digicel Roam Easy Bundle  packages along with the Digicel Pay as You Go  Plan (the “Plan”). These bundled offerings provide all Digicel customers travelling to and from the Caribbean and internationally, on the Eligible prepaid and postpaid plans listed below, to do so utilizing allocated data and specialized rates for outgoing and incoming calls. You should read these Terms and the Digicel Roam Easy Bundles Terms and Conditions carefully before registering and subscribing to access these Digicel Roaming Services.

“We” or “us” means Digicel (Trinidad & Tobago) Limited, a company registered under the laws of Trinidad and Tobago and the registered office of which is at  ANSA Centre,11C Maraval Road, St Clair, Trinidad.

 “You” means the person accessing or benefitting from the use of the Pay As You Go Plan (and “your” shall have the same meaning).

You will be taken to have accepted these Terms as soon as you commence use of the Digicel Roaming Services.

By accessing or using the Digicel Pay as You Go Plan, whether occasionally, frequently or permanently, or by otherwise indicating your consent, you agree to be bound by these Terms and amendments thereof.

Digicel reserves the right to revise these Terms at its discretion and/or terminate, suspend in while of in part any Digicel Pay as You Go  Plan without prior notice.

If you do not agree to or accept any of these Terms, you should stop using this Digicel Pay as You Go  Plan immediately.

GENERAL

  1. The roaming service is automatically enabled on your Digicel Account; this service will be available to you provided that your handset is roaming capable. You will be able to automatically make and receive calls and SMS whilst abroad once Digicel has an agreement with a network in the country in which you are roaming and you connect to one of the roaming partner networks as stated on Digicel’s website. To utilize data, you will be required to opt-in to use Pay As You Go data or purchase a roaming plan applicable to the destination you are visiting.
  2. The Digicel Pay As You Go Plan applies each day you use your device in a Roaming Destination to use data where you are not subscribed to a Digicel Roam Easy Bundle.
  3. The Digicel Pay As You Go Plan will not restrict making and receiving calls or sending and receiving SMS while connected to a Roaming Partner network.
  4. Subject to your activation of the Plan via the MyDigicel App, any Digicel website and/or activation by entering the required code, Digicel will enable data roaming within 5 minutes, which is subsequently confirmed via text confirmation. Once activated, your Plan will commence and the Plan charges will apply accordingly.
  5. To activate the Digicel Pay as you Go Plan, you will need to be on a eligible plan as defined below;
  6. Your device will be unable to use data overseas without an external internet connection (e.g. Wifi) unless you have purchased a Pay As You Go Plan.
  7. This Plan can be purchased either before you leave Trinidad and Tobago or once you reach your overseas destination.
  8. Plans cannot be transferred.
  9. In order to be eligible for this Plan, you must be a Digicel customer with an active

 

  1. The Plan is to be used for personal and non-commercial purposes only.
  2. In flight and maritime data use (subject to connection availability of Roaming partner)
  3. Digicel shall not provide any refund for any Plan regardless of any usage or expiry.
  4. The Digicel Pay As You Go charges apply each day you use your device in a “Roaming Destination” (as identified in Table A below). The roaming charges will be triggered when you do any of the following:
  5. Make a call from a Roaming Destination to the Digicel country (including a call to voicemail);
  6. Receiving a call in the Roaming Destination; and or
  7. Sending a Text/SMS

Utilize mobile data (including background data, that is, applications that may be utilizing data on your device while you are not actively using those applications.).

 

TABLE A- ROAMING DESTINATIONS AND ROAMING PARTNER LISTING

Zone

National Call

Receiving Call

Call to Home

Call to ROW

Satellite Call

Data (MB)

SMS

1. North America/ Digi Caribbean

1.35

1.35

1.35

3.38

50.00

1.55

1.35

2. Central/South America

7.50

7.50

8.00

15.00

50.00

3.00

1.35

3. Haiti

5.50

5.50

5.50

5.50

50.00

1.55

1.35

4. Europe

5.00

5.00

5.00

10.00

50.00

4.00

1.35

5. Rest of World

8.00

8.00

8.00

16.50

50.00

30.00

2.50

 

  • Roaming service availability is subject to agreements with foreign carriers. Providing these agreements are in place, each Roaming Destination is subject to the below Roaming Zones.

Roaming Destinations

Zone

 
 


Anguilla, Bonaire, Guyana, St. Vincent, Antigua, Cayman, Suriname, Aruba, Curacao, Montserrat, TCI, Barbados, Dominica, Jamaica, Bermuda , FWI, St Kitts,  BVI, Grenada, St. Lucia, USA, Canada.

ZONE 1

 

 

 

 

ARGENTINA, BELIZE, BOLIVIA, BRAZIL, CHILE, COLOMBIA, COSTA RICA, CUBA ,DOMINICAN REPUBLIC, ECUADOR, EL SALVADOR, GUATEMALA, GUYANA, HONDURAS, MEXICO, NICARAGUA ,PANAMA, PARAGUAY, PERU, PUERTO RICO, SINT MAARTEN, ST. MARTIN, SURINAME, URUGUAY ,USVI ,VENEZUELA

ZONE 2

 

 

 

 

ALBANIA, AUSTRIA, BELARUS, BELGIUM, BOSNIA, BULGARIA, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GEORGIA, GERMANY, GREECE, GUERNSEY, HUNGARY, IRELAND, ITALY, JERSEY, KOSOVO, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, MOLDOVA, MONACO, MONTENEGRO, NETHERLANDS, NORTH MACEDONIA, NORWAY, POLAND, PORTUGAL, ROMANIA, SERBIA, SLOVENIA, SLOVAKIA, SPAIN, SWEDEN, SWITZERLAND, TURKEY, UKRAINE, UNITED KINGDOM

ZONE 4

 

 

 

 

ROW

ZONE 5

 

 

 

 

 

 

 

 

ROAMING DESTINATION

ROAMING PARTNER

NETWORK CODE

POSTPAID

DATA

PREPAID

Zones

Albania

Vodafone - Albania

27602

Bilateral

Bilateral

Bilateral

4

Algeria

ATM Mobilis

60301

Bilateral

Bilateral

 

5

Algeria

Wataniya Télécom Algérie

60303

Bilateral

   

5

Angola

Unitel S.A.

63102

Bilateral

   

5

Anguilla

Digicel Anguilla

338050

Bilateral

Bilateral

Bilateral

1

Antigua and Barbuda

Digicel Antigua and Barbuda

-

Bilateral

Bilateral

Bilateral

1

Argentina

AMX Argentina S.A.

722310

Bilateral

Bilateral

Bilateral

2

Argentina

Telecom Argentina S.A.

72234

Bilateral

Bilateral

Bilateral

2

Argentina

Telefónica Móviles Argentina S.A.

72207

Outbound

Outbound

 

2

Armenia

MTS Armenia CJSC

28305

Bilateral

   

5

Armenia

Telecom Armenia CJSC

28301

Bilateral

Bilateral

Inbound

5

Aruba

Digicel Aruba

36302

Bilateral

Bilateral

Bilateral

1

Bonaire, Saint Eustatius and Saba

Digicel Bonaire

 

Bilateral

Bilateral

Bilateral

1

Australia

SingTel Optus Pty Limited

50502

Bilateral

Bilateral

 

5

Australia

Telstra Corporation Limited

50501

Bilateral

Bilateral

 

5

Australia

TPG Telecom Limited

50503

Bilateral

Bilateral

Bilateral

5

Austria

A1 Telekom Austria AG

23201

Bilateral

Bilateral

Bilateral

4

Austria

Hutchison Drei Austria GmbH

23205

Bilateral

Bilateral

Bilateral

4

Austria

T-Mobile Austria GmbH

23203

Bilateral

Bilateral

Bilateral

4

Austria

T-Mobile Austria GmbH

23207

Bilateral

Bilateral

Bilateral

4

Azerbaijan

Azercell Telecom LLC

40001

Bilateral

Bilateral

 

5

Azerbaijan

Bakcell Limited Liable Company

40002

Bilateral

Inbound

Inbound

5

Bahamas

Be Aliv Limited

36449

Bilateral

Bilateral

Bilateral

5

Bahamas

The Bahamas Telecommunications Company Ltd.

36439

Bilateral

Bilateral

Outbound

5

Bahrain

Zain Bahrain B.S.C

42602

Bilateral

Bilateral

 

5

Bahrain

STC Bahrain B.S.C

42604

Bilateral

Bilateral

 

5

Bangladesh

Banglalink Digital Communications Ltd.

47003

Bilateral

   

5

Bangladesh

Robi Axiata Limited

47002

Bilateral

Bilateral

 

5

Bangladesh

Robi Axiata Limited

47007

Bilateral

   

5

Barbados

Digicel Barbados

-

Bilateral

Bilateral

Bilateral

1

Belarus

JLLC Mobile TeleSystems

25702

Bilateral

Bilateral

 

4

Belgium

ORANGE Belgium nv/SA

20610

Bilateral

Bilateral

Bilateral

4

Belgium

Proximus PLC

20601

Bilateral

Bilateral

Bilateral

4

Belgium

Telenet Group BVBA/SPRL

20620

Bilateral

Bilateral

Bilateral

4

Belize

Belize Telemedia Limited

70267

Bilateral

Bilateral

Bilateral

2

Belize

Speednet Communications Ltd

70269

Bilateral

Bilateral

Bilateral

2

Bermuda

Digicel Bermuda

-

Bilateral

Bilateral

Bilateral

1

Bolivia (Plurinational State of)

Entel S.A.

73602

Bilateral

Bilateral

 

2

Bolivia (Plurinational State of)

Nuevatel PCS de Bolivia S.A.

73601

Bilateral

Bilateral

 

2

Brazil

Claro S.A

72405

Bilateral

Bilateral

Bilateral

2

Brazil

Oi Móvel S.A

72416

Bilateral

Bilateral

 

2

Brazil

TIM S.A.

72404

Bilateral

Bilateral

 

2

Brazil

TIM S.A.

72402

Bilateral

Bilateral

 

2

Brazil

TIM S.A.

72403

Bilateral

Bilateral

 

2

Brazil

Vivo S.A.

72423

Bilateral

Bilateral

Bilateral

2

Brazil

Vivo S.A.

72410

Bilateral

Bilateral

Bilateral

2

Brazil

Vivo S.A.

72406

Bilateral

Bilateral

Bilateral

2

Brazil

Vivo S.A.

72411

Bilateral

Bilateral

Bilateral

2

British Virgin Islands

Digicel (BVI) Limited

348770

Bilateral

Bilateral

Bilateral

1

Bulgaria

A1 Bulgaria EAD

28401

Bilateral

Bilateral

Bilateral

4

Bulgaria

Bulgarian Telecommunications Company EAD

28403

Bilateral

   

4

Bulgaria

Telenor Bulgaria EAD

28405

Bilateral

   

4

Cambodia

Cambodia Advance Communications Co., Ltd (CADCOMMS)

45604

Bilateral

   

5

Cambodia

Sotelco Ltd.

45609

Bilateral

   

5

Canada

Bell Mobility Inc.

302610

Bilateral

Bilateral

Outbound

1

Canada

Bragg Communications Inc.

302270

Bilateral

Bilateral

Inbound

1

Canada

Freedom Mobile Inc

302490

Bilateral

Bilateral

Bilateral

1

Canada

Rogers Communications Canada Inc.

302720

Bilateral

Inbound

Bilateral

1

Canada

SaskTel

302780

Bilateral

Bilateral

Inbound

1

Canada

TELUS Communications Inc.

302220

Bilateral

Bilateral

Bilateral

1

Canada

Videotron Ltd

302500

Bilateral

Bilateral

Outbound

1

Cayman Islands

Digicel Cayman Islands

-

Bilateral

Bilateral

Bilateral

1

Chile

Claro Chile SA

73003

Bilateral

Bilateral

 

2

China

China Mobile Limited

46000

Bilateral

Bilateral

Outbound

5

Colombia

Colombia Movil S.A.

732111

Bilateral

Bilateral

 

2

Colombia

Colombia Telecomunicaciones S.A. ESP

732123

Bilateral

Bilateral

Bilateral

2

Congo, The Democratic Republic of the

Vodacom Congo (RDC) S.A.

63001

Bilateral

Bilateral

Outbound

5

Costa Rica

Instituto Costarricense de Electricidad - ICE

71201

Bilateral

Bilateral

Bilateral

2

Costa Rica

Telefónica de Costa Rica TC, S.A.

71204

Bilateral

Bilateral

Bilateral

2

Costa Rica

Claro

713203

Bilateral

 

 

2

Côte d’Ivoire

Atlantique Telecom Côte d'Ivoire

61202

Bilateral

   

5

Croatia

A1 Hrvatska d.o.o

21910

Bilateral

Bilateral

 

4

Croatia

Hrvatski Telekom d.d.

21901

Bilateral

   

4

Croatia

Telemach Hrvatska d.o.o.

21902

Bilateral

Bilateral

Bilateral

4

Cuba

Empresa de Telecomunicaciones de Cuba, SA (ETECSA)

36801

Bilateral

Bilateral

Outbound

2

Cyprus

PrimeTel PLC

28020

Bilateral

Bilateral

Bilateral

4

Czechia

O2 Czech Republic a.s.

23002

Bilateral

Bilateral

Inbound

4

Czechia

T-Mobile Czech Republic a.s.

23001

Bilateral

Bilateral

Bilateral

4

Czechia

Vodafone Czech Republic a.s.

23003

Bilateral

Bilateral

Bilateral

4

Denmark

HI3G Denmark ApS

23806

Bilateral

Bilateral

 

4

Denmark

Nuuday A/S

23801

Bilateral

Bilateral

 

4

Denmark

Telenor A/S

23802

Bilateral

Bilateral

Outbound

4

Denmark

Telia Nattjanster Norden AB

23820

Bilateral

Bilateral

 

4

Dominica

Digicel Dominica

-

Bilateral

Bilateral

Bilateral

1

Dominican Republic

Altice Dominicana, S.A.

37001

Bilateral

Bilateral

Outbound

2

Dominican Republic

Compañia Dominicana de Teléfonos, S.A.

37002

Bilateral

Bilateral

 

2

Ecuador

Otecel Sociedad Anónima

74000

Bilateral

Bilateral

 

2

Egypt

Etisalat - Misr

60203

Bilateral

Bilateral

Bilateral

5

Egypt

Orange Egypt for Telecommunications

60201

Bilateral

   

5

Egypt

Vodafone Egypt Telecommunications S.A.E

60202

Bilateral

Inbound

 

5

El Salvador

Digicel, S.A. de C.V.

70602

Bilateral

Bilateral

Bilateral

1

Equatorial Guinea

Muni S.A.

62703

Bilateral

Bilateral

 

5

Estonia

Elisa Eesti AS

24802

Bilateral

Bilateral

 

4

Estonia

Tele2 Eesti Aktsiaselts

24803

Bilateral

Bilateral

 

4

Estonia

Telia Eesti AS

24801

Bilateral

Bilateral

 

4

Ethiopia

Ethio Telecom

63601

Bilateral

   

5

Faroe Islands

FT Samskifti

28801

Bilateral

Bilateral

 

5

Faroe Islands

P/F Kall

28802

Outbound

Outbound

Outbound

5

Fiji

Digicel (Fiji) Ltd (Naru,

54202

Bilateral

Bilateral

Bilateral

5

Finland

Elisa Corporation

24405

Bilateral

Bilateral

Outbound

4

Finland

Telia Finland Oyj

24491

Bilateral

Bilateral

 

4

Finland

Ålands Telekommunikation Ab

24414

Bilateral

Bilateral

 

4

France

Bouygues Télécom

20820

Bilateral

Bilateral

 

4

France

Orange

20801

Bilateral

Bilateral

Inbound

4

France

Société Française du Radiotéléphone S.A.

20810

Bilateral

Bilateral

 

4

Gambia

Africell (Gambia) Limited

60702

Bilateral

Bilateral

 

5

Georgia

Magticom Ltd

28202

Bilateral

   

4

Georgia

Silknet JSC

28201

Bilateral

Inbound

Inbound

4

Germany

Telefónica Germany GmbH & Co. OHG

26207

Bilateral

Bilateral

Bilateral

4

Germany

Telekom Deutschland GmbH

26201

Bilateral

Bilateral

 

4

Germany

Vodafone GmbH

26202

Bilateral

Bilateral

Bilateral

4

Ghana

Airtel Ghana Limited

62003

Bilateral

Bilateral

 

5

Ghana

Airtel Ghana Limited

62006

Bilateral

Bilateral

 

5

Ghana

Vodafone Ghana

62002

Bilateral

Bilateral

Bilateral

5

Gibraltar

Gibtelecom Limited

26601

Bilateral

Bilateral

Bilateral

5

Greece

Vodafone-Panafon Hellenic Telecommunications Company S.A.

20205

Bilateral

Bilateral

Bilateral

4

Greece

Wind Hellas Telecommunications Single Member S.A.

20210

Bilateral

Bilateral

Bilateral

4

Greece

Cosmote Greece

20201

Bilateral

Bilateral

Inbound

4

Grenada

Digicel Grenada

-

Bilateral

Bilateral

Bilateral

1

French West Indies (FWI)

Digicel Antilles Française Guyane

34020

Bilateral

Bilateral

Bilateral

1

Guatemala

Telecomunicaciones de Guatemala, S.A. (TELGUA)

70401

Bilateral

   

2

Guatemala

Telecomunicaciones de Guatemala, S.A. (TELGUA)

70403

Bilateral

Bilateral

Bilateral

2

Guyana

Digicel Guyana

73801

Bilateral

Bilateral

Bilateral

1

Haiti

Digicel Haiti

-

Bilateral

Bilateral

Bilateral

3

Honduras

Servicios de Comunicaciones de Honduras S.A. de C.V.

708001

Bilateral

   

2

Honduras

Telefónica Celular, S.A. (CELTEL) 

70802

Bilateral

Bilateral

 

2

Hong Kong, SAR China

China Mobile Hong Kong Company Limited

45412

Bilateral

Bilateral

 

5

Hong Kong, SAR China

Hong Kong Telecommunications (HKT) Limited

45400

Bilateral

Bilateral

Inbound

5

Hong Kong, SAR China

SmarTone Mobile Communications Limited

45406

Bilateral

Bilateral

 

5

Hungary

Magyar Telekom Nyrt.

21630

Bilateral

Bilateral

Bilateral

4

Hungary

Telenor Magyarország Zártkörűen Működő Részvénytársaság

21601

Bilateral

Bilateral

 

4

Hungary

Vodafone Hungary Ltd.

21670

Bilateral

Bilateral

Bilateral

4

Iceland

IMC Ísland ehf.

27404

Bilateral

Bilateral

 

4

Iceland

Síminn h.f.

27401

Bilateral

Bilateral

 

4

Iceland

Sýn hf.

27402

Bilateral

Bilateral

Bilateral

4

India

Bharat Sanchar Nigam Limited

40474

Bilateral

Bilateral

 

5

India

Bharti Airtel Limited

40554

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40553

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40552

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40551

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40556

Bilateral

Bilateral

 

5

India

Bharti Airtel Limited

40416

Bilateral

Bilateral

 

5

India

Bharti Airtel Limited

40492

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40490

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40498

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40494

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40496

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40497

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40495

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40493

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40402

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40410

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40403

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40470

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40445

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40449

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40431

Bilateral

Bilateral

Bilateral

5

India

Bharti Airtel Limited

40440

Bilateral

Bilateral

Bilateral

5

India

Mahanagar Telephone Nigam Limited

40468

Bilateral

   

5

India

Mahanagar Telephone Nigam Limited

40469

Bilateral

   

5

India

Tata Teleservices Limited

405025

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405034

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405044

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405035

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405032

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405038

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405037

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405045

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405046

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405047

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405027

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405029

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405030

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405031

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405036

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405039

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405041

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405042

Bilateral

Bilateral

 

5

India

Tata Teleservices Limited

405043

Bilateral

Bilateral

 

5

India

Vodafone Idea Limited

40407

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40424

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40446

Bilateral

Bilateral

 

5

India

Vodafone Idea Limited

40427

Bilateral

Bilateral

Outbound

5

India

Vodafone Idea Limited

40422

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40443

Bilateral

Bilateral

 

5

India

Vodafone Idea Limited

40430

Bilateral

Bilateral

 

5

India

Vodafone Idea Limited

40411

Bilateral

Bilateral

Bilateral

5

India

Vodafone Idea Limited

40412

Bilateral

Outbound

Bilateral

5

India

Vodafone Idea Limited

40419

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40456

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40405

Bilateral

Bilateral

 

5

India

Vodafone Idea Limited

40420

Bilateral

Bilateral

 

5

India

Vodafone Idea Limited

40570

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40404

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40482

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

405848

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

405799

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

405850

Bilateral

Outbound

Bilateral

5

India

Vodafone Idea Limited

40487

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

405852

Bilateral

   

5

India

Vodafone Idea Limited

40489

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

405853

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40478

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40444

Bilateral

Outbound

 

5

India

Vodafone Idea Limited

40414

Bilateral

Outbound

 

5

Indonesia

PT Telekomunikasi Selular

51010

Bilateral

Bilateral

 

5

Indonesia

PT. XL Axiata Tbk

51008

Bilateral

   

5

International Airspace

AeroMobile AS

90114

Outbound

Outbound

 

5

International Waters

Telenor Maritime AS

90112

Outbound

Outbound

 

5

Iraq

Korek Telecom Company

41840

Bilateral

   

5

Ireland

Meteor Mobile Communications Limited

27203

Bilateral

Bilateral

 

4

Ireland

Three Ireland (Hutchison) Limited

27202

Bilateral

Bilateral

 

4

Ireland

Vodafone Ireland Limited

27201

Bilateral

Bilateral

Bilateral

4

Israel

Cellcom Israel Ltd.

42502

Bilateral

Bilateral

Inbound

5

Israel

Pelephone Communication Ltd.

42503

Bilateral

Bilateral

Bilateral

5

Israel

Hot Mobile

42507

Bilateral

Bilateral

 

5

Italy

Telecom Italia SpA

90126

Outbound

Outbound

Outbound

4

Italy

Telecom Italia SpA

22201

Bilateral

Bilateral

Bilateral

4

Italy

Vodafone Italia S.p.A

22210

Bilateral

Bilateral

Bilateral

4

Jamaica

Digicel

338050

Bilateral

Bilateral

Bilateral

1

Japan

NTT DOCOMO, Inc.

44010

Bilateral

Bilateral

 

5

Japan

SoftBank Corp.

44020

Bilateral

Bilateral

 

5

Kazakhstan

KaR-Tel LLP

40101

Bilateral

Inbound

Inbound

5

Kazakhstan

Kcell JSC

40102

Bilateral

Bilateral

 

5

Kenya

Airtel Networks Kenya Limited

63905

Bilateral

   

5

Korea, Republic of

KT Corporation

45008

Bilateral

Bilateral

 

5

Korea, Republic of

SK Telecom Co., Ltd.

45005

Bilateral

Bilateral

 

5

Kuwait

Mobile Telecommunications Company

41902

Bilateral

Bilateral

 

5

Kyrgyzstan

Sky Mobile LLC

43701

Bilateral

   

5

Latvia

Latvijas Mobilais Telefons

24701

Bilateral

Bilateral

Bilateral

4

Latvia

SIA Bite Mobile

24705

Bilateral

Inbound

Inbound

4

Latvia

Tele2 SIA

24702

Bilateral

Bilateral

 

4

Lebanon

Mobile Interim Company 2 (MIC2)

41503

Bilateral

   

5

Lesotho

Vodacom Lesotho (Pty) Ltd

65101

Bilateral

   

5

Liberia

Lonestar Communications Corporation

61804

Bilateral

   

5

Liberia

Orange Liberia

61807

Bilateral

Bilateral

Bilateral

5

Liechtenstein

Salt (Liechtenstein) AG

29502

Bilateral

Bilateral

 

5

Liechtenstein

Telecom Liechtenstein AG

29505

Bilateral

Bilateral

Bilateral

5

Lithuania

Telia Lietuva AB

24601

Bilateral

Bilateral

 

4

Lithuania

UAB Tele2

24603

Bilateral

Bilateral

 

4

Luxembourg

Orange Communications Luxembourg S.A.

27099

Bilateral

Bilateral

 

4

Luxembourg

POST Luxembourg

27001

Bilateral

Bilateral

 

4

Luxembourg

Proximus Luxembourg S.A

27077

Bilateral

Bilateral

Bilateral

4

Macao, SAR China

Companhia de Telecomunicações de Macau, S.A.R.L.

45501

Bilateral

Bilateral

Outbound

5

Madagascar

TELECOM MALAGASY (TELMA) S.A.

64604

Bilateral

   

5

Malawi

Telekom Networks Malawi Limited

65001

Bilateral

   

5

Malaysia

Celcom Axiata Berhad

50219

Bilateral

Bilateral

Bilateral

5

Malaysia

Digi Telecommunications Sdn Bhd

50216

Bilateral

Bilateral

 

5

Malaysia

Maxis Broadband Sdn. Bhd.

50212

Bilateral

Bilateral

 

5

Malaysia

U Mobile Sdn. Bhd.

50218

Bilateral

   

5

Malta

Epic Communications Limited

27801

Bilateral

Bilateral

Bilateral

4

Malta

GO p.l.c.

27821

Bilateral

Bilateral

Inbound

4

Mauritius

Cellplus Mobile Communications Ltd.

61701

Bilateral

Bilateral

Outbound

5

Mauritius

Emtel Ltd

61710

Bilateral

Bilateral

 

5

Mexico

AT&T Comercializacion Movil, S. de R.L. de C.V.

334050

Bilateral

Bilateral

 

2

Mexico

Pegaso PCS, S.A. de C.V.

334030

Bilateral

Bilateral

 

2

Mexico

Radiomóvil Dipsa, S.A. de C.V.

334020

Bilateral

Bilateral

Bilateral

2

Monaco

Monaco Telecom S.A.M.

21210

Outbound

Outbound

Outbound

5

Mongolia

MobiCom Corporation

42899

Bilateral

   

5

Mongolia

Unitel LLC

42888

Bilateral

   

5

Morocco

Itissalat Al-Maghrib S.A.

60401

Bilateral

Bilateral

Bilateral

5

Morocco

Médi Télécom

60400

Bilateral

   

5

Morocco

Wana Corporate S.A.

60402

Bilateral

Bilateral

Bilateral

5

Mozambique

VM, S.A.

64304

Bilateral

Bilateral

 

5

Namibia

Mobile Telecommunications Limited

64901

Bilateral

   

5

Netherlands

KPN B.V.

20408

Bilateral

Bilateral

Bilateral

4

Netherlands

T-Mobile Netherlands B.V.

20416

Bilateral

Inbound

 

4

Netherlands

Vodafone Libertel B.V.

20404

Bilateral

Bilateral

Bilateral

4

Netherlands Antilles (Curacao)

Curaçao Telecom N.V. (Digicel)

36269

Bilateral

Bilateral

Bilateral

1

St. Maarten

Telcell N.V.

36251

Bilateral

Bilateral

 

2

New Zealand

Two Degrees Networks Limited

53024

Bilateral

Bilateral

Bilateral

5

New Zealand

Vodafone New Zealand Ltd

53001

Bilateral

Bilateral

Bilateral

5

Nicaragua

Empresa Nicaraguense de Telecomunicaciones S.A. - ENITEL

71021

Bilateral

Bilateral

 

2

Nicaragua

Telefónia Celular de Nicaragua S.A. (Tigo)

710300

Bilateral

Bilateral

Inbound

2

Nigeria

Emerging Markets Telecommunication Services Ltd

62160

Bilateral

Bilateral

Bilateral

5

Nigeria

Globacom Limited

62150

Bilateral

   

5

Nigeria

MTN Nigeria Communications Limited

62130

Bilateral

Bilateral

 

5

North Macedonia

A1 Makedonija DOOEL Skopje

29403

Bilateral

Bilateral

Outbound

4

Norway

Telenor Norge AS

24201

Bilateral

Bilateral

Outbound

4

Norway

Telia Norge AS

24202

Bilateral

Bilateral

Bilateral

4

Oman

Oman Telecommunications Company S.A.O.G.

42202

Bilateral

Bilateral

Inbound

5

Oman

Omani Qatari Telecommunication Company SAOG

42203

Bilateral

Bilateral

 

5

Pakistan

Pakistan Mobile Communications Limited (PMCL)

41001

Bilateral

   

5

Pakistan

Pakistan Mobile Communications Limited (PMCL)

41007

Bilateral

Bilateral

 

5

Pakistan

Pakistan Telecommunication Mobile Limited

41003

Bilateral

   

5

             

Panama

Claro Panama

71403

Bilateral

Bilateral

Bilateral

2

Papua New Guinea

Digicel (PNG) Limited

53703

Bilateral

Bilateral

Bilateral

5

Paraguay

AMX Paraguay S.A.

74402

Bilateral

Bilateral

Bilateral

2

Paraguay

Hola Paraguay S.A.

74401

Outbound

   

2

Paraguay

Núcleo S.A.

74405

Bilateral

Bilateral

 

2

Paraguay

Telefonica Celular Del Paraguay S.A.E.

74404

Bilateral

 

Inbound

2

Peru

América Móvil Perú, S.A.C.

71610

Bilateral

Bilateral

 

2

Peru

Telefónica del Perú S.A.A.

71606

Bilateral

Bilateral

 

2

Philippines

Globe Telecom, Inc.

51502

Bilateral

Bilateral

 

5

Philippines

Smart Communications, Inc.

51503

Bilateral

Bilateral

Bilateral

5

Poland

Polkomtel Sp. z o.o.

26001

Bilateral

Bilateral

Inbound

4

Poland

T-Mobile Polska S.A.

26002

Bilateral

Bilateral

 

4

Portugal

MEO - Serviços de Comunicações e Multimédia SA

26806

Bilateral

Bilateral

 

4

Portugal

NOS – Comunicações, S.A.

26803

Bilateral

Bilateral

Bilateral

4

Portugal

Vodafone Portugal - Comunicações Pessoais, S.A.

26801

Bilateral

Bilateral

Bilateral

4

Puerto Rico

Puerto Rico Telephone Company, Inc.

330110

Bilateral

Bilateral

Bilateral

2

Qatar

Ooredoo QSC

42701

Bilateral

Bilateral

Bilateral

5

Qatar

Vodafone Qatar Q.S.C.

42702

Bilateral

Bilateral

Inbound

5

Romania

S.C. Vodafone Romania S.A.

22601

Bilateral

Bilateral

Bilateral

4

Russian Federation

LLC Ekaterinburg-2000

25035

Bilateral

Bilateral

Inbound

5

Russian Federation

LLC T2 Mobile

25020

Bilateral

Bilateral

Bilateral

5

Russian Federation

MegaFon PJSC

25002

Bilateral

Bilateral

Inbound

5

Russian Federation

PJSC Mobile TeleSystems (MTS)

25001

Bilateral

Bilateral

 

5

Russian Federation

VimpelCom PJSC

25099

Bilateral

Bilateral

Inbound

5

Rwanda

MTN RwandaCell PLC

63510

Biateral

 

 

5

Saint Kitts and Nevis

Digicel Saint Kitts and Nevis

-

Bilateral

Bilateral

Bilateral

1

Saint Lucia

Digicel St. Lucia

-

Bilateral

Bilateral

Bilateral

1

Saint Vincent and the Grenadines

Digicel St. Vincent & Grenadines

-

Bilateral

Bilateral

Bilateral

1

Samoa

Digicel (Samoa) Limited

54900

Bilateral

Bilateral

Bilateral

5

Saudi Arabia

Etihad Etisalat Company

42003

Bilateral

   

5

Saudi Arabia

MTC Saudi Arabia (Zain)

42004

Bilateral

Bilateral

 

5

Serbia

A1 Srbija d.o.o. Beograd

22005

Bilateral

Bilateral

 

4

Serbia

Telenor d.o.o.

22001

Outbound

   

4

Seychelles

Cable and Wireless (Seychelles) Ltd

63301

Bilateral

Bilateral

 

5

Sierra Leone

Africell Sierra Leone Limited

61905

Bilateral

Bilateral

Bilateral

5

Sierra Leone

Orange (SL) Limited

61901

Bilateral

   

5

Singapore

M1 Limited

52503

Bilateral

Inbound

Outbound

5

Singapore

SingTel Mobile Singapore Pte. Ltd.

52501

Bilateral

   

5

Singapore

StarHub Mobile Pte Ltd

52505

Bilateral

Bilateral

 

5

Slovakia

O2 Slovakia, s.r.o.

23106

Bilateral

Bilateral

 

4

Slovakia

Orange Slovensko, a.s.

23101

Bilateral

Bilateral

Bilateral

4

Slovenia

A1 Slovenija, d.d.

29340

Bilateral

Bilateral

Bilateral

4

Slovenia

Telemach d.o.o.

29370

Bilateral

Bilateral

Bilateral

4

South Africa

Cell C (Pty) Ltd

65507

Bilateral

   

5

South Africa

Mobile Telephone Networks (Pty) Ltd.

65510

Bilateral

   

5

South Africa

Vodacom (Pty) Ltd.

65501

Bilateral

Bilateral

Bilateral

5

Spain

Telefónica Móviles España S.A.

21407

Bilateral

Bilateral

 

4

Spain

Vodafone España, S.A.U.

21401

Bilateral

Bilateral

Outbound

4

Spain

Xfera Móviles, S.A.

21404

Bilateral

Bilateral

Bilateral

4

Sri Lanka

Dialog Axiata Plc

41302

Bilateral

Bilateral

Bilateral

5

Sri Lanka

Mobitel (Pvt) Limited

41301

Bilateral

Bilateral

Bilateral

5

Suriname

Digicel Suriname N.V.

74603

Bilateral

Bilateral

Bilateral

1

Sweden

Hi3G Access AB

24002

Bilateral

Bilateral

 

4

Sweden

Tele2 AB

24007

Bilateral

Bilateral

Inbound

4

Sweden

Telenor Sverige AB

24008

Bilateral

Bilateral

Outbound

4

Sweden

Telia Company AB

24001

Bilateral

Bilateral

 

4

Switzerland

Salt Mobile SA

22803

Bilateral

Bilateral

Outbound

4

Switzerland

Sunrise Communications AG

22802

Bilateral

Bilateral

Inbound

4

Switzerland

Swisscom (Switzerland) Ltd

22801

Bilateral

Bilateral

Bilateral

4

Taiwan, Province of China

Far EasTone Telecommunications Co Ltd

46601

Bilateral

Bilateral

 

5

Taiwan, Province of China

Taiwan Mobile Co.Ltd

46697

Bilateral

   

5

Taiwan, Province of China

Taiwan Star Telecom Corporation Limited

46689

Bilateral

Bilateral

Outbound

5

Tanzania, United Republic of

Vodacom Tanzania Limited

64004

Bilateral

Bilateral

Bilateral

5

Thailand

Advanced Wireless Network Company Limited

52003

Bilateral

Bilateral

Bilateral

5

Thailand

Total Access Communications PLC.

52018

Bilateral

   

5

Tonga

Digicel (Tonga) Limited

53988

Bilateral

Bilateral

Bilateral

5

Tunisia

Tunisie Telecom

60502

Bilateral

Bilateral

 

5

Turkey

TT Mobil İletişim Hizmetleri A.Ş.

28603

Bilateral

Bilateral

Bilateral

4

Turkey

Turkcell Iletisim Hizmetleri A.S.

28601

Bilateral

Bilateral

Bilateral

4

Turkey

Vodafone Telekomunikasyon A.S

28602

Bilateral

Bilateral

Bilateral

4

Turks and Caicos Islands

Digicel (Turks & Caicos) Limited

376360

Bilateral

Bilateral

Bilateral

1

Uganda

Airtel Uganda Limited

64101

Bilateral

Inbound

 

5

Uganda

MTN Uganda Ltd

64110

Bilateral

Bilateral

 

5

Ukraine

Kyivstar, Private Joint Stock Company

25503

Bilateral

Bilateral

Bilateral

4

Ukraine

lifecell LLC

25506

Bilateral

   

4

Ukraine

PrJSC VF Ukraine

25501

Bilateral

Bilateral

Outbound

4

United Arab Emirates

Emirates Integrated Telecommunications Company PJSC

42403

Bilateral

Bilateral

Bilateral

5

United Arab Emirates

Emirates Telecom Corp-ETISALAT

42402

Bilateral

Bilateral

Bilateral

5

United Kingdom

EE Limited

23430

Bilateral

Bilateral

Bilateral

4

United Kingdom

Hutchison 3G UK Limited

23420

Bilateral

Bilateral

Bilateral

4

United Kingdom

Jersey Airtel Limited

23403

Bilateral

Inbound

 

4

United Kingdom

JT (Jersey) Limited

23450

Bilateral

Bilateral

Bilateral

4

United Kingdom

Manx Telecom

23458

Bilateral

Bilateral

 

4

United Kingdom

Sure (Guernsey) Limited

23455

Bilateral

Bilateral

Bilateral

4

United Kingdom

Telefónica UK Limited

23410

Bilateral

Bilateral

Outbound

4

United Kingdom

Vodafone Ltd

23415

Bilateral

Bilateral

Bilateral

4

United States

AT&T Mobility

90118

Outbound

   

5

United States

AT&T Mobility

310410

Bilateral

Bilateral

Bilateral

1

United States

Limitless Mobile, LLC

310690

Bilateral

Bilateral

Outbound

1

United States

NE Colorado Cellular, Inc

310450

Bilateral

Bilateral

 

1

United States

T-Mobile USA, Inc

310260

Bilateral

Bilateral

Bilateral

1

Uruguay

AM Wireless Uruguay S.A.

74810

Bilateral

Bilateral

Bilateral

2

Uruguay

Antel

74801

Bilateral

Bilateral

Bilateral

2

Uruguay

Telefonica

74807

Bilateral

Bilateral

Outbound

2

Uzbekistan

Coscom LLC

43405

Bilateral

Bilateral

 

5

Uzbekistan

Unitel LLC

43404

Bilateral

Bilateral

 

5

Uzbekistan

Universal Mobile Systems, LLC

43407

Bilateral

   

5

Vanuatu

Digicel (Vanuatu) Ltd

54105

Bilateral

Bilateral

Bilateral

5

Venezuela, Bolivarian Republic of

Corporacion Digitel C.A.

73402

Outbound

Outbound

 

2

Vietnam

Viettel Group

45204

Bilateral

Bilateral

Bilateral

5

Virgin Islands, U.S.

Vitelcom Cellular, Inc.

311470

Outbound

Outbound

 

2

Yemen

Yemen Mobile Phone Company - Sabafon

42101

Bilateral

   

5

 

 

 

 

 

 

PLEASE NOTE:

  1. Pay As You Go rates and Roaming destinations are subject to change without prior notice by the foreign network operators.
  2. Access to roaming, voice and data services are subject to change without prior notice by the foreign network operators.
  3. All voice calls are charged in per minute increments.
  4. Calls received from Roaming Destinations are charged at the rate at the time the call is made to you.
  5. All applicable telephone or other related taxes will be charged on calls, texts and data calls made while you are out of Trinidad and Tobago as these may not zero rated for tax purposes. If Digicel is unable to assess whether you are in or out of Trinidad and Tobago, which may be the case with some in-flight roaming, The applicable tax(es) will be charged as required by law.

Additional Terms and Conditions

  1. You understand and agree that there may be delays in Digicel receiving notice from external carriers for charges to be billed to you. This does not affect Digicel’s right to charge you or receive payment from you.
  2. You accept that, if you port your number or if the number used for the subscription is found to no longer be a Digicel number, your subscription will be immediately terminated.
  3. In addition to these Terms and Conditions, you remain bound by any other terms and conditions of use for any of our other services including but not limited to the terms and conditions for Digicel’s Prepaid and Post-paid mobile telephone and data services, the Terms and Conditions of each Digital Service and the Terms and Conditions of the MyDigicel App.
  4. Please note that this subscription is not a “Chargeable Event” as defined in Digicel’s Prepaid terms and conditions. This means that if you are a prepaid Customer and do not make or receive any calls using the Digicel number used for the Content for 120 days or more, you may lose your number.
  5. This product is offered for your personal use and not for commercial use.
  6. You acknowledge that service outside of Trinidad and Tobago is provided by external carriers and is subject to those carrier’s terms and conditions.
  7. You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the Digicel Roaming Services. Be reminded that once roaming, you will not be able to use any data from your local prepaid or select postpaid Content.
  8. Liability: As roaming involves services provided by networks other than Digicel you agree that we will not be responsible for the way in which any external carrier provides or fails to provide any service (including disconnection, lack of coverage or the performance of that carrier’s network).

 

Digicel’s right to make changes

  1. We reserve the right to terminate this offer if, in our sole opinion, the Content are being abused, such abuse to include but not be limited to reselling or attempts to resell the content, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.
  2. We reserve the right to modify or discontinue (permanently or temporarily), this plan being offered to you at our discretion.
  3. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Service. In the event of us giving notice to you of any such changes to or cancellation of the Service, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the Digicel Roaming Services. Any such notification shall be effective immediately or as of the date referred to in such notifications.
  4. You accept that certain content on the Digicel Roaming Services may not be available in your country or in your preferred language due to contractual licensing restrictions. Please note that content available in your current location may become unavailable to you if you travel to another location in which content is restricted.

 

Data Protection and Governing Law

  1. By accepting these Terms and Conditions, you consent to the use of your personal data by Digicel and/or any agent appointed by it for the purposes of the administration of the Digicel Prime Bundles and any other purposes to which you have consented. To see our privacy policy visit: https://www.digicelgroup.com/en/privacy-policy.html
  2. These terms are governed by Trinidad and Tobago law and you can bring legal proceedings in the Trinidad and Tobago courts.

 

Notice

  1. For customer support, or to report a problem or send us your feedback, please contact us through the customer support chat feature on the MyDigicel Application or visit the “Contact Us” option on the Digicel Roaming Services.

 

Digicel Trinidad and Tobago | Together All the Way

When we say Better Together, we mean it. Experiencing new things, together. Living the best digital life, together. Growing together.