JAVA Promotion 2025
During the Promotional Period defined below, Digicel is offering its “JAVA Promotion” (the “Promotion”).
These Terms and Conditions (the “Terms”) apply to you and govern your participation in this Promotion.
“We” or “us” means Digicel (Trinidad & Tobago) Limited (“Digicel”), a company registered under the laws of the Republic of Trinidad and Tobago with registered offices at 11C Maraval Road, Port of Spain, Trinidad.
“I” or “you” means the person participating in the Promotion (and “my” and “your” shall have the same meaning).
By participating in the Promotion, you agree to be bound by these Terms.
These Terms incorporate the Privacy Policy which you can access via the Digicel’s website.
If you do not agree to or accept any of these Terms, or if you are under the age of eighteen (18), you should stop participating in the Promotion immediately.
What is the JAVA Promotion about?
During the period from 12:00 a.m. on 14th July 2025 to 11:59 p.m. on 23rd August 2025 (“Promotional Period”), Digicel is offering the following:
Active Digicel+ and Digicel mobile postpaid customers shall have a chance to win a trip for two (2) persons to Antigua (“Grand Prize”); and
New Digicel mobile postpaid customers shall receive a $500 discount on the purchase of any Samsung phone from Digicel.
How can I participate in the JAVA Promotion?
During the Promotional Period:
As an active Digicel+ or Digicel mobile postpaid customer, you qualify for a chance to win the Grand Prize when you pay your bills in full and on time;
If you can sign up for the Postpaid My Choice plan (or a Digicel mobile postpaid plan of greater value), you will receive a discount of $500 on any Samsung phone purchased from Digicel.
New Digicel mobile postpaid sign-ups also qualify for a chance to win the Grand Prize.
Does the $500 discount apply to any Samsung device?
The discount applies only to Samsung mobile phones purchased from Digicel.
Can I sign up for any Digicel mobile postpaid plan and get the $500 discount?
No. You must sign up, during the Promotional Period, for the Postpaid My Choice plan (or a Digicel mobile postpaid plan of higher value) to get the $500 phone discount.
Do I qualify to participate in the Promotion if I upgrade my postpaid plan or convert from prepaid to postpaid?
Yes, if, during the Promotional Period, you upgrade to the Postpaid My Choice plan (or a Digicel mobile postpaid plan of higher value) or convert from prepaid to the Postpaid My Choice plan (or a Digicel mobile postpaid plan of higher value), you will be able to participate in the Promotion.
What are the details of the Postpaid My Choice plan?
The Postpaid My Choice Plan offers the following at a cost of $300 (VAT Inclusive) per month:
Anyuse Data: 40GB
Anywhere mins: 300
Digicel to Digicel calls: FREE
Local SMS: FREE
Please see our terms and conditions for further information on this plan:
https://www.digicelgroup.com/tt/en/legal/postpaid-my-plan-tcs
What are the details of the Grand Prize?
During the Promotional Period, once you meet the criteria outlined above, you can win a trip for two (2) to enjoy a 3-night all-inclusive stay at the Royalton CHIC Luxury Resort in Antigua.
Flights – you will receive two (2) roundtrip economy airline travel tickets to Antigua, and transportation from and to the airport in Antigua, to be used by you and one (1) travel companion of your choice.
Hotel – Accommodation for three (3) nights at the Royalton CHIC Luxury Resort.
Additional conditions attached to the Grand Prize:
The economy travel tickets cannot be exchanged for cash or be redeemed for travel points.
The tickets are non-transferable, non-refundable and non-changeable.
The winner and travel companion must use the tickets at the same time.
“All-inclusive” means that all meals and drinks at the hotel are included as part of the accommodation.
Travel must take place before 25th August 2026.
You, as the winner, and your travel companion must have a valid passport.
Are there any specific conditions attached to receiving Grand Prize?
Yes, as the winners of the Grand Prize:
You and/or your travel companion will be solely responsible for the following: -
All associated costs and arrangements for baggage, luggage and/or carry-ons as well as meal and/or beverage options beyond the allowances provided by the airline.
All associated costs and arrangements for obtaining and complying with any visa entry requirements or other immigration requirements, as it relates to entering and/or exiting Trinidad and Antigua.
All associated costs and arrangements in relation to government taxes implemented for entering and/or exiting Trinidad and Antigua.
All associated costs and arrangements for transportation within Antigua, except for transportation in Antigua to and from the airport and hotel.
All associated arrangements and compliance procedures in relation to all stipulated vaccination policies of Trinidad and Tobago and Antigua as may be required by law.
Any travel insurance or medical expenses that may be purchased or incurred in preparation for or during the travel period.
Any losses or expenses incurred due to your or your travel companion’s late arrival for flights or travel or missing the travel dates or event dates that were pre-booked by Digicel.
If you and/or your travel companion are denied entry into Antigua for whatever reason, Digicel will not be liable.
All associated costs and arrangements for any other travel companions beyond the travel companion mentioned as part of the Grand Prize will be at the sole cost of the winner and will not be the responsibility of Digicel.
Digicel shall not be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from the claiming of or use of the Grand Prize.
The winner and their travel companion will be asked to sign a release form. The winner and their travel companion will need to provide a hard copy of the release form to Digicel within two (2) Working Days after confirmation as winner for the Grand Prize. “Working Day” means any day other than a Saturday, Sunday or public holiday in the Republic of Trinidad and Tobago.
The winner and their travel companion must notify Digicel of their desired travel dates at least 30 days prior to the date of departure/travel and must provide travel documents to Digicel within two (2) Working Days of notifying Digicel of their desired dates for travel.
The winner and their travel companion are responsible for arriving at the airport, as advised by Digicel, on time and according to the airline regulations to take the flight on time. If a winner and his or her travel companions miss the flight or pre-booked transport for any reason, the winner and his or her travel companions will be responsible for any additional costs incurred for alternate flight arrangements or alternative transport arrangements
When will the Grand Prize winner be chosen?
The grand prize winner will be chosen on Monday, 25th August 2025.
Is there a timeframe for claiming/redeeming the Grand Prize?
The Grand Prize must be redeemed within one (1) year from the date that the winner is chosen and notified.
How will the winner of the Grand Prize be chosen?
The winner and two (2) alternates will be randomly selected from the list of all eligible entries during the Promotional Period.
If the winner cannot be contacted for notification, the first alternate will be contacted. If the first alternate cannot be contacted, the second alternate will be contacted.
How will the winner of the Grand Prize be notified that they have won?
The winner will be notified via phone call to the mobile number that participated in the Promotion. If the winner does not answer the first call, two (2) subsequent call attempts will be made on the same day at thirty (30) minute intervals. If the winner does not answer after three (3) call attempts, an alternate winner will be chosen.
Conditions of Use
To enter and be eligible to win the Grand Prize:
You must be a legal resident of the Republic of Trinidad and Tobago
You must be 18 years of age or older
The following terms apply to All participants in this Promotion:
Digicel will not notify participants of the number of entries obtained for this Promotion.
Persons in any of the following categories are NOT eligible to participate or win any of the prizes:
Any person who at any time on or after 14th July 2025 was or is a director, officer, employee, agent of Digicel (Trinidad & Tobago) Limited or any of their respective parent, subsidiary, or other affiliated companies, franchisees or service agencies or independent contractors
Individuals engaged in the development, production, advertising or distribution of materials for this Promotion (collectively the “Promotional Entities”); and
Persons who are or purport to be immediate family members (defined as biological parent, step-mother, step-father, sister, brother, daughter, son or dependent or spouse of any of the foregoing) of any person in any of the preceding categories, regardless of where they live, or who reside in the same household as any person in any of the preceding categories (i.e. who have lived in the same household for at least three (3) of the twelve (12) months preceding 14th July, 2025 whether those persons are related or not).
Conditions of Entry
Participants acknowledge that compliance with these terms and conditions including all eligibility requirements is a necessary pre-condition for any of the prizes being awarded to them. For removal of all doubt, participants who have not complied with these terms and conditions are subject to disqualification.
A winner may be required to provide Digicel with proof that he/she is the authorized account holder/owner of the Digicel account associated with the selected winning entry before the prize is given to him/her.
Winners shall be fully responsible for the payment of all taxes, duties or statutory deductions in relation to the prizes awarded for this Promotion.
Digicel reserves the right in its sole discretion to cancel, modify or suspend this Promotion at any time, if fraud, technical failures, including any network server or hardware failure, viruses, bugs, errors in programming, or any other errors or other causes beyond the control of Digicel corrupt the administration, security, integrity or proper conduct of this Promotion.
Digicel does not guarantee that access to or use of the Digicel service will be uninterrupted or free of any of the events stated below, due to the nature of computer and wireless communications. Digicel and the Promotional Entities are not responsible for any problems that may arise, including but not limited to:
lost, interrupted, inaccessible or unavailable networks or other connection, availability or accessibility problems arising in connection with or over the course of this Promotion;
communications failed, jumbled, scrambled, delayed, or misdirected computer, telephone or cable transmissions or hardware or software malfunctions, failures or difficulties;
failure of personal computers and/or software and hardware configurations, any technical malfunctions, failures, or difficulties, printing errors, clerical, typographical or other error in the offering or announcement of the prizes or in the prize notification;
for any errors of any kind in connection with this Promotion, whether human, mechanical, clerical, electronic, or technical in nature; or
the incorrect or inaccurate capture of information, or the failure to capture any information in connection with the Promotion.
Any attempt by an entrant or other individual to deliberately undermine the legitimate operation of this Promotion, including but not limited to any fraudulent claims, may be a violation of criminal and/or civil laws in the countries where this Promotion is being run. Should such an attempt be made, Digicel reserves the right to fully seek remedies and damages from any such individual as permitted by law, including criminal prosecution.
In no event will Digicel be liable for more than the relevant prize available under these terms and conditions.
Prizes may not be transferred or exchanged for another product or for cash.
In the event of any conflict with any promotional details contained in these terms and conditions and promotional details contained in point of sale, television and print, advertising, promotional packaging and other promotional media, (“Promotional Materials”), the details of this Promotion set forth in these terms and conditions shall prevail.
The invalidity or unenforceability of any provision of these terms and conditions shall not affect the validity or enforceability of any other provision. If any provision is determined to be invalid or otherwise unenforceable or illegal, these terms and conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. Digicel employees are not authorized to waive, modify or amend any provision or provisions of these terms and conditions in any manner whatsoever.
All entrants agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel. By participating in the Promotion, entrants consent to the use of their name, likeness, image, photograph for all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel, its agencies or its affiliates, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim a prize.
Digicel reserves the right to award any forfeited prizes to another participant in the Promotion.
Warranty and support information relating to prizes will be included in product packaging.
Save in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any prize.
All values stated in these terms are conditions are in Trinidad and Tobago currency.
These terms and conditions are governed by the laws of the Republic of Trinidad and Tobago, the courts of which shall be of competent jurisdiction.