Digicel Jamaica | Mobile Service, Cell Phones and Phone Plans

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The New Stuff

My Digicel

MyDigicel is all in one. Access your account from any device to manage your plans and pay bills. Your account is personalised to your needs. Top Up, Check your balance and Shake it to win this Christmas - Download Today

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D'Music makes listening to Dancehall, Soca, Reggae and more simple. Share your favourites to share the rhythm. The hottest local artists are at your fingertips, with another 40 million tracks that are personalised for you. Download Today

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UNLTD Social + Talk

Unlimited Social is simply the coolest mix of Unlimited data for social media + regular data + talk time – all designed to keep you connected for longer. Best of all, Unlimited Social bundles come with rollover data and talk.

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Digicel joins forces with the Ministry of Health & Wellness

Digicel customers are now able to receive timely, accurate text message updates on the coronavirus (COVID-19) situation as a result of a public education partnership between Digicel and the Ministry of Health and Wellness. The updates include precautionary tips and links to online resources and emergency numbers during the period of heightened response. Digicel customers also enjoy free access to Government of Jamaica websites without using up their megabytes or having a data plan. Customers also get daily coronavirus updates on Digicel’s social media pages, as well as on Catch 1, Catch 2 and the SportsMax channel on its Fibre-to-the-Home TV service. Minister of Health and Wellness, Dr. Christopher Tufton, commented, “We welcome the partnership with Digicel and we look forward to working with the team, as we keep the nation abreast of COVID-19 and its potential impact on the health and well-being of our citizens. Public Health cannot be successful without partnerships, and therefore are happy with the fact that entities like Digicel have come forward to offer support to the national response.” As a provider of essential services to the public, Digicel has a duty of care to keep its network running, no matter what. With this in mind, the company has instituted a remote working policy for its employees in order to ensure smooth continuity of vital services, including keeping customers informed on the latest coronavirus updates. Chief Executive Officer for Digicel, Allison Philbert, said that building widespread awareness is very important to the national response. She further commented, “We understand the anxiety that Jamaicans feel at this moment, so we’re making sure that they get the latest, most credible updates from the Ministry of Health and Wellness by using our technology to engage, educate and empower our over two million customers.” In the meantime, Digicel has taken additional steps to reduce the spread of coronavirus. These include: reducing the distribution of printed materials in order to limit transmission of the virus via these surfaces; increasing the supply of hand sanitisers; enforcing strict hygiene and prevention measures for employees; and, stepping up the frequency of cleaning and disinfecting of its stores and offices. “We’re all in this together, and we will get through this together. We urge everyone to stay safe and to keep following all public safety precautions,” Philbert reassured.

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Customer Care Message

Here’s a message from our Customer Care & Experience Director, Pia Baker, on how we plan to keep on serving you while facing the Coronavirus challenge. Remember, you can still reach us via 100 or 145, through Web Chat, MyDigicel app or our website & right here on social media.

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