Roaming

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Affordable Roaming Made For You

You're looking for an easy way to keep in touch with everyone while being abroad? Digicel Fiji gives you a great option: Digicel Prepaid customers can also use their Digicel mobile number when travelling abroad.

Prepaid Roaming “Roam like you’re home” is a brand new proposition available exclusively to all Digicel Prepaid customers who travel to New Zealand, Australia, and Digicel Pacific (Samoa, Vanuatu, Nauru, Tonga and PNG). All customers on this plan will be able pay local rates as if they are making calls, sending SMS or data browsing in Fiji. Days of high roaming charges are gone and customers are now able to roam more freely.

All the Digicel Prepaid customers can use their phones while overseas. Dual-band phones will work in most countries except the USA and Canada. You will need to use tri-band and quad-band phones in these countries. We recommend that you contact Customer Care before you leave Fiji, to verify that your phone will work in whatever country you are traveling to, and to receive more detailed information about Digicel’s roaming policy. 

Follow these easy steps:

1.      Make sure your Roaming service is activated on your Digicel SIM. Visit a Digicel store or contact Digicel Customer Care on 124.

2.      Top Up before travelling

3.      Before departure, find the Network Selection setting in your Digicel mobile phone menu and select Automatic.

4.      Upon arrival, turn on your phone and allow it to select Digicel’s roaming partner in the country you are visiting.

In some instances, your phone will not automatically select the Digicel roaming partner in the country you are visiting. In these cases, you will have to manually select the roaming partner. To manually select the roaming partner, scroll through the menu options in your phone until you find the Network Selection option, select Manual, and then select the available Digicel roaming partner.

The process for changing a network selection varies for each phone, so we recommend that you refer to your phone’s manual before you depart.

Prepaid customers can dial *100#, select the roaming country to choose roaming bundle.

Roaming Plan
Country Voice (Min) Data (MB) SMS Price (FJD) Validity
Australia 100 100 100 $15 24hours
Country
Australia
Voice (Min)
100
Data (MB)
100
SMS
100
Price (FJD)
$15
Validity
24hours
New Zealand 100 100 100 $15 24hours
Country
New Zealand
Voice (Min)
100
Data (MB)
100
SMS
100
Price (FJD)
$15
Validity
24hours
Digicel Pacific 100 100 100 $15 24hours
Country
Digicel Pacific
Voice (Min)
100
Data (MB)
100
SMS
100
Price (FJD)
$15
Validity
24hours
United Kingdom 100 100 100 $15 24hours
Country
United Kingdom
Voice (Min)
100
Data (MB)
100
SMS
100
Price (FJD)
$15
Validity
24hours
USA 100 100 100 $15 24hours
Country
USA
Voice (Min)
100
Data (MB)
100
SMS
100
Price (FJD)
$15
Validity
24hours

Voice minutes can be used to call back to any local Fiji numbers (Digicel, TFL, VF, Inkk) any local number in the roaming county (Landlines and Mobiles) and receiving calls from anywhere.

SMS bundle can be used to text anywhere

Data bundle to be used within the roaming country only.

Auto Renewal.

Once you have opted in to this plan you will receive a roaming plan bundle of 100 Mins, 100 SMS and 100MB Data valid for 24 hours.

Plan will auto-renew upon expiry of 24 hours. Data will rollover upon renewal. Once the bundle has expired or finished, Out of bundle rates as described above will be charged.

To Opt out, Dial *100#, Select Country, Roaming Plan & then select Opt Out.

Roaming Data
Country Price FJD Bundle Validity
Australia $15 1GB 24 hours
Country
Australia
Price FJD
$15
Bundle
1GB
Validity
24 hours
New Zealand $15 1GB 24 hours
Country
New Zealand
Price FJD
$15
Bundle
1GB
Validity
24 hours
Digicel Pacific $15 1GB 24 hours
Country
Digicel Pacific
Price FJD
$15
Bundle
1GB
Validity
24 hours

Data bundle to be used within the roaming country only.

Once you have opted in to this plan you will receive a bundle roaming plan of 1GB Data for 24 hours. Once the plan has expired or bundle has finished, rates will revert to standard roaming rates as outlined above.

Plan will auto-renew upon expiry of 24 hours. Data will rollover upon renewal.

Once the bundle has expired or finished, Out of bundle rates as described above will be charged.

To Opt out, Dial *100#, Select Country, Roaming Data & then select Opt Out.

Roaming Voice (200 Minutes)
Country Price (FJD) Bundle Validity
Australia $15 200 minutes 24 hours
Country
Australia
Price (FJD)
$15
Bundle
200 minutes
Validity
24 hours
New Zealand $15 200 minutes 24 hours
Country
New Zealand
Price (FJD)
$15
Bundle
200 minutes
Validity
24 hours
Digicel Pacific $15 200 minutes 24 hours
Country
Digicel Pacific
Price (FJD)
$15
Bundle
200 minutes
Validity
24 hours

Voice minutes can be used to call back to any local Fiji numbers, any local number in the roaming county (Landlines and Mobiles) and receiving calls from anywhere.

Once you have opted in to this plan you will receive a bundle roaming plan of 200 minutes for 24 hours.

Plan will auto-renew upon expiry of 24 hours.

Once the bundle has expired or finished, Out of bundle rates as described above will be charged.

To Opt out, Dial *100#, Select Country, Roaming Voice & then select Opt Out.

Rates
Roaming In Incoming Calls Calls with in Country Calls back to Fiji Rest of the World Text GPRS (per MB)
Australia & New Zealand, Digicel Pacific (PNG, Tonga , Vanuatu , Samoa & Nauru) $0.42 $0.42 $0.42 $5.00 $0.24 $0.21
Roaming In
Australia & New Zealand, Digicel Pacific (PNG, Tonga , Vanuatu , Samoa & Nauru)
Incoming Calls
$0.42
Calls with in Country
$0.42
Calls back to Fiji
$0.42
Rest of the World
$5.00
Text
$0.24
GPRS (per MB)
$0.21
Canada, USA, France, Germany, Hong Kong, Italy, Singapore and UK $1.30 $1.65 $4.35 $16.35 $0.75 $5.45
Roaming In
Canada, USA, France, Germany, Hong Kong, Italy, Singapore and UK
Incoming Calls
$1.30
Calls with in Country
$1.65
Calls back to Fiji
$4.35
Rest of the World
$16.35
Text
$0.75
GPRS (per MB)
$5.45
Rest of the world $1.50 $2.75 $5.45 $27.25 $0.90 $16.35
Roaming In
Rest of the world
Incoming Calls
$1.50
Calls with in Country
$2.75
Calls back to Fiji
$5.45
Rest of the World
$27.25
Text
$0.90
GPRS (per MB)
$16.35
Zones
Zone 1 Zone 2 Zone 3
Australia, New Zealand, Papua New Guinea, Tonga, Samoa and Vanuatu Canada, USA, France, Germany, Hong Kong, Italy, Singapore and UK Rest of the World
Zone 1
Australia, New Zealand, Papua New Guinea, Tonga, Samoa and Vanuatu
Zone 2
Canada, USA, France, Germany, Hong Kong, Italy, Singapore and UK
Zone 3
Rest of the World

It is free to receive an SMS whilst overseas

For information on charges not shown in the above table, please contact Digicel Customer Care

From a Digicel mobile (International) +679 700 ROAM (7626)

From a landline - 700 3555 (charged call)

Fax:+679 3310201

Emailcustomercarefiji@digicelgroup.com

All voice calls are charged on a per minute basis

All rates quoted are in Fijian dollars

Bula! Welcome to Fiji.

Fiji is such a warm and welcoming place that even your phone feels at home!

Digicel has the best coverage in Fiji and has a number of services to make your roaming experience easy!

To use your mobile phone, it must have a frequency compatible with territory you’re heading to and your home operator must have a roaming agreement with Digicel.

Simply switch on your mobile phone when you arrive in Fiji and your phone will automatically connect to the Digicel network. If your mobile phone does not automatically connect to the Digicel network, you may have to select it manually.

How to manually select Digicel’s network?

To Select the network manually, you will need to follow a couple of simple steps – this procedure will vary according to your handset!

However, if you have any kind of doubt you should read the user’s guide of your handset manufacturer before selecting it.

Nokia    
Menu
Settings 
Phone Settings 
Network Selection 
Manual Selection
FJI02 or DIGICEL
OK

Blackberry
Options
Mobile Network
Manual
Save

Motorola
Menu
Network 
Selection
Manual
FJI02 or DIGICEL 
OK

Sony Ericsson
Menu
Phone Setting
Network Service
Network Selection
Manual
FJI02 or DIGICEL
OK 
 
Once "Digicel" is displayed on your screen... You are connected!
 
Important!

The network name "Digicel" may also be displayed as a network code:
As you are using the Digicel Roaming service, you will be allowed to make and receive any calls as well as be provided other supplementary services with your mobile phone in the GSM operators’ networks that have international roaming agreements with Digicel while traveling in abroad.

Need Help?

If you are roaming in Fiji and require customer care assistance, please call the customer care number of your home network. If you are unsure of the number, please visit your home networks website for contact details.

Any doubts about roaming tariffs, please check this information with your home operator. They should be able to assist you!

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