Roaming

ROAMING PARTNER 3G DISCONNECTION NOTIFICATION

Following the February 22nd 2022 systematic decommission of AT&T USA 3G network, T-Mobile will follow suit commencing July 1^st 2022. Once completed, this would mean that Digicel customers’ in the US will have limited voice and sms services accessible while roaming in the US. Voice and SMS services are available via the T-Mobile 2G Network

Please Click here for additional details.

EZ Roaming Plans

These bundles allow Digicel Prepaid and Postpaid mobile customers to take advantage of lower rates for voice and data when roaming in various destinations including US, Canada, UK, DigiRoam Territories and more

Bundles also feature:

Reduced data overage rate of $2.00 (VAT exclusive) per MB until plan expires

Rate of $1.00 (VAT exclusive) per outgoing text message

To activate dial *323# or visit the My Digicel app

For Frequently Asked Questions and Terms & Conditions

Caribbean Roaming Passport

This is a 7-day plan that allows customers roaming in DigiRoam territories*, the ability to limit their roaming charges by paying a subscription fee of $199 (vat ex).

Dial *147# to sign up your Caribbean Roaming Passport and enjoy:

•  FREE incoming calls**

•  Unlimited calls to home (to any network)

•  Unlimited text messages to DigiRoam territories

•  Unlimited data access when you roam in our DigiRoam territories

*DigiRoam territories include: Anguilla, Antigua and Barbuda, Aruba, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman, Curacao, Dominica, El Salvador, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Panama, St. Kitts, St. Lucia, St. Vincent and the Grenadines, Suriname, Turks and Caicos.

**Free incoming calls are not applicable while roaming in Guyana and Haiti. Prepaid customers roaming in Guyana will be charged $0.48/min for incoming calls. Postpaid customers roaming in Guyana will be charged $0.30/min for incoming calls. Postpaid and Prepaid customers roaming in Haiti will be charged $2/min for incoming calls. All other services of the Roaming Passport are available in these countries.

For Frequently Asked Questions and Terms & Conditions

Roaming USA Bundle

 The USA Roaming bundle plan is a data-roaming plan that provide both Postpaid and Prepaid customers with Data Bundles while they roam. This package is not available for corporate customers.

This plan can be used in 48 states in USA (Does not include Alaska, Puerto Rico, Hawaii, Cruise Ships)

The USA Roaming Bundle plans will be available in 2 different durations, 7 and 14 days.

Customers will be able to activate the Roaming USA Bundle Plans via:

1.  My Digicel App (via Available Plans page)

2.  UMM code (*323#)

 Customers can check their data balance by dialling *120*143#. This will display the available data allotment and expiration date.

For Frequently Asked Questions and Terms & Conditions

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