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How to sign up for Digicel+
Complete The Sign Up Form
Complete Sign Up with Agent
Digicel+ Help & Support FAQ’s
We are here to help! Visit our Help Center to learn more.
How Do I Qualify For Digicel+?
After successfully completing our service feasibility checks, you will be required to provide the below documents to us at one of our stores. in order to complete the sign-up process:
· Passport, National ID, or Driver’s License.
· Completed activation form.
· One (1) recent utility bill (within 3 months) verifying the address on the activation form.
· Installation Fee of $150.00
· Deposit $200.00
When is my Digicel+ bill due?
All Digicel+ bills are due on the 28th of the month. You may be given a two (2) days grace period to pay your bills. Payments received after the 30th of the month will attract a late payment fee of $10 plus tax which will appear on their next invoice.
Can I suspend my Digicel+ service?
You may suspend your Digicel+ service for a maximum of 6 months at no charge, however, after 6 months you will be charged $50 plus tax per month.
Where can I pay my Digicel+ bill?
You may pay your Digicel+ bill using any of our payment options:
· MyDigicel App
· Online bank (ECAB, Scotia, FCIB, ACB)
· In-store Kiosk
Please make payments using your Digicel+ Account number to ensure your payment is applied to the correct Digicel account. Example:
How many devices can be connected to my Digicel+ service at the same time?
For optimal speed, it is recommended that you only connect a maximum of 4 devices simultaneously. Should you choose, however, to connect more than 4 devices simultaneously, you may experience slower download and upload speeds.
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