MyCash - No Fees






Enjoy zero fees when you withdraw money from your MyCash wallet, valid till 31 December 2021.











1.    What is my Cash?

• MyCash is a mobile money service that allows daily transactions including:

• Deposit

• Withdraw

• Top Up

• Checking balance on your wallet

• Transferring money to another Digicel number

• Making payments to Merchants using QR code

• Paying bills

• Locate agents using GPS locator
 

2.    Will I be charged if I withdraw my money from my MyCash wallet?

The fees are currently zero-rated until the 31st Dec 2021. Refer below table;

Min

Max

Cash in Subscriber Fee

Cash out Sub Fee

Send Money Sub Fee

Samoa (WST)

1

2,000

Free

Free

Free


3.    How do I use My Cash?

•       You will need a Digicel number so you can register for My Cash app and login using your PIN that you changed after receiving a temporary PIN through SMS.

•       Your MyCash wallet can also be activated once your receive money transfer from another My cash user.

4.    Does signing up to My Cash require any extra charge?
No there are no charges associated to signing up to the My Cash app.


5.    What is QR code?
Quick Response code is a barcode that contains information about the user who will perform a transaction. The MyCash QR code will allow you to make payments and receive money with MyCash App simply by scanning the code with your phone.


6.    Will using the QR code result in additional charges?

No, there is no charge associated when using the QR code when paying merchants.


7.    What information does the QR code contain? Is the QR code safe?
The QR code contains personal information such as your phone number to be able to identify your wallet. However, it does not contain the amount of money available in your wallet. They are meant to keep information private and to make transactions faster.


8.    What is P2P?
P2P refers to ‘person-to-person’ which means sending money from one MyCash wallet to another MyCash wallet. P2P transaction can be done by only using the phone number of the person you are sending money to or by scanning the MyCash QR code.


9.    How do I reset my PIN?
To reset your PIN you will need to call 123 and a customer representative will help you complete the process.


10.    Is there a limit to the amount a mobile wallet can hold? 
Below is the table which showcase the amount of money that your wallet can hold. There are no fees charge when keeping your money in your wallet.
 

 

Samoa (WST)

Wallet Limit (Max Balance)

10,000

Daily limit (the total value of transactions a customer can undertake in a day - the send and receive daily limit is separate)

5,000


11.    How can I locate a Digicel MyCash agent?
When using the MyCash app, tap the more option in your main screen. Then tap on ‘Agent Locator’, you can enter the name of agent (if you know) or search by city and the map in your screen will update and display the agent displays automatically.
 

My Cash Agents:

Agent Name

Location

Agent Number

Destination

Uaina Liki

Vaivase

6858443242

Upolu

M & J Taulafo Store

Vaitele Uta

6858416204

Upolu

Damien Angelina Afamasagas Store

Faleula

6857288351

Upolu

Ah Chong Store

Puipaa

6857288374

Upolu

Mose Afoa

Falefa

6858411229

Upolu

Tokouso Store

Vailele Uta

6858446304

Upolu

Lina Falesiva Leniu

Laulii

6858410820

Upolu

Wayne Ita

Falelauniu Tai

6858434877

Upolu

Tevaga Store

Leauvaa

6858453209

Upolu

Loabay Global Network Ltd

Falelauniu Tai

6858423223

Upolu

Cell City

Vaimea

6858485287

Upolu

Cell City GoldStar Store

Apia

6858410736

Upolu

Lava Hotel

Sogi

6858441905

Upolu

Digicel Retail Store

Savalalo

6858405413

Upolu

Digicel Retail Store

Salelologa

6858451985

Savaii

Laina & Umusaga’s Store and bakery (aka Tapuai Fonofili Pesa)

Sagone Salega

6857238672

Savaii

Lagoto Shop

Fagamalo

6858411096

Savaii

Skyeye Ltd

Vaimoso

6858406043

Upolu

Rosalote Trading Store

Sapapalii

6858453578

Savaii

Eteuati Sulutolu

Falealupo

6857236315

Savaii

Taeario Tiatia

Sato'alepai

6857756961

Savaii

I'aulualo Laufai

Palauli

6857760214

Savaii

Saleaumua Mart

Saleaumua, Aleipata

6857214932

Upolu