NEW POSTPAID INTERNET PLANS!

POSTPAID INTERNET PLANS

Please select your language

NEW POSTPAID INTERNET PLANS!

Great news for our Postpay users! Now you get more Data with the New Internet Plans. If you are an existing post-paid customer, you do not need to change anything. You will still pay your normal monthly charge depending on what plan you are on, and come 1 April 2018, your account will automatically get the new data allocations as below.

For example: If you are currently paying $99, come 1 April, you will get 15GB, instead of the old 8GB.

New Internet Plans
Plan Speed Up To: Data (GB) Monthly Charge
Pua 15 100mbps 15 $99
Plan
Pua 15
Speed Up To:
100mbps
Data (GB)
15
Monthly Charge
$99
Pua 25 100mbps 25 $149
Plan
Pua 25
Speed Up To:
100mbps
Data (GB)
25
Monthly Charge
$149
Pua 35 100mbps 35 $199
Plan
Pua 35
Speed Up To:
100mbps
Data (GB)
35
Monthly Charge
$199
Aute 45 100mbps 45 $249
Plan
Aute 45
Speed Up To:
100mbps
Data (GB)
45
Monthly Charge
$249
Aute 65 100mbps 65 $349
Plan
Aute 65
Speed Up To:
100mbps
Data (GB)
65
Monthly Charge
$349
Aute 95 100mbps 95 $499
Plan
Aute 95
Speed Up To:
100mbps
Data (GB)
95
Monthly Charge
$499
Teuila 145 100mbps 145 $699
Plan
Teuila 145
Speed Up To:
100mbps
Data (GB)
145
Monthly Charge
$699
Teuila 200 100mbps 200 $899
Plan
Teuila 200
Speed Up To:
100mbps
Data (GB)
200
Monthly Charge
$899
Teuila 300 100mbps 300 $1,199
Plan
Teuila 300
Speed Up To:
100mbps
Data (GB)
300
Monthly Charge
$1,199
Teuila 450 100mbps 450 $1,799
Plan
Teuila 450
Speed Up To:
100mbps
Data (GB)
450
Monthly Charge
$1,799

*Note: Our internet speed may vary depending on your location.

1.    How do I apply for a Digicel Internet account?
Email our Corporate Queries group email: WS_Corporate_Queries@digicelgroup.com Or contact our Call Centre on 123 from your Digicel phone or 7720000 from any other network from 7am – 1am daily

2.    What do I need in order to sign up for a Digicel Internet service?
You are required to submit the following:
• Completed and signed activation form to be provided to you by a Digicel Sales representative
• Valid government issued ID (passport or driver’s license)
• Billing address (Email or Postal Address)
• A Deposit depending on selected plan
• If you are applying as a business you will also need to provide a copy of the business license.

3.     Is the Deposit Refundable?
Yes, the deposit is refundable as per Terms and Conditions. However the deposit is non- refundable if the service is terminated or discontinued within the Contract Period.

4.     What is the due date for the payment of Digicel Internet Service?
You have to pay your bill between the 1st and 21st of every month to avoid WST $1 tala penalty fee.

5.    Will my unused Data rollover?
Yes. Unused data on all plans will rollover for active accounts only.

6.    Can I Top Up my data if I run out of Data on my Selected Plan?
Yes. You can email us at: WS_Corporate_Queries@digicelgroup.com or your Account Manager and request to Top Up data, once approved, data will be added.

7.    How much can I Top Up and what’s the cost?
Any additional data request has a set price of WST $20 for 4GB. Any unused data from your additional data top up remaining will also roll over to the following month.

8.    If I want to switch my internet connection to Digicel, am I be able to use the existing equipment that I own (eg. Router, mifi) but only sign up to the plan?
If you have your own data device and would like to sign up on any of the post-paid internet plans, you can. Digicel however, is not responsible or liable to fix any faults or technical issues that may result from using the equipment, unless it is equipment provided by Digicel.

Contact Us
Contact us for more information on our products and services.
Need Help?
Questions? We’ve got answers. Browse through our list of FAQs.
Live Chat
Live chat available daily from 7:00am to 1:00am.
NEW POSTPAID INTERNET PLANS!