Prepaid customers can add their desired credit to their account by using the following “Top Up” options
Direct Top Up
Add credit directly to a Digicel customer's account without having to enter any PIN numbers. Customer will receive a text message indicating the amount of credit requested and their new balance. Top up any amount from $1 upwards. Available at any Digicel Retail outlet and stores with Digicel Top Up signage.
Mobile Top Up
Purchase credit anytime from our authorized vendors. Simply pay the vendor and the credit will be sent directly to your phone or any other phone you choose.
Purchase a Flex card from any one of our vendors island-wide in denominations of $5 and $10
1. How do I Top Up?
To top up your prepaid account:
1. Scratch the panel on the card to reveal the voucher number.
2. Press *121* Voucher number#
3. Press SEND/CALL button and check the screen on your phone for confirmation.
2. How do I get my balance?
1. Dial *123#
2. Enter 1 for Balance Enquiries
3. Enter 1 for Main Balance
3. How do I check service or airtime expiry?
1. Press *124#
2. Press SEND/CALL button and check the screen on your phone.