Billing | Digicel Samoa

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Billing

1 What is Digicel Postpaid ?
A Digicel customer pays for the service after they have used it, i.e. calls made throughout the month are billed at the end of the month. Digicel Postpaid customers will receive a monthly bill. In order to sign up for Digicel Postpaid you must pay the required deposit. You must bring ID and either a utility bill / letter from your employer with you to sign up. Every customer has a monthly credit limit. At 75% of your credit limit you will receive a text notification advising you that you are at 75%. You will receive another text message at 95%. At 100% you may be barred from making chargeable calls.


2 How often will I receive a bill?
Digicel postpaid customers will receive a bill on a monthly basis. Bills are generally issued on the 1st of the month.

3 How will I receive my bill?
Depending on how you have been set up, you will receive your bill either in the post or via email.

4 What is the due date for paying my bill?
All Digicel postpaid bill payments are due by the 21st of the month.

5 How can I pay my bill?
Customer have a number of options for paying their bills:
1. You can set up a Direct Debit through your bank
2. You can pay your bill at any Digicel store excluding kiosks

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Billing | Digicel Samoa