Shake to Win Christmas Promotion


Step 1: Open the MyDigicel app

Step 2: Tap on the “Plans” icon then the “Available Plans” tab and opt into any data bundle.

Step 3: Once you have opted in, tap the home icon to go back to the home page.

Step 4: At the home page, tap the shake it icon and start shaking your device.

Step 5: A message will pop up to tell you if you’ve won anything or not.

Step 6: Share your results with your friends and family on social media by tapping the share icon.

1.    What is the “Shake to Win Christmas Promotion”?

Digicel is offering its prepaid customers the opportunity to participate in the “Shake to Win Christmas Promotion” subject to these terms and conditions. This promotion has three components namely:

1.     Shake it with My Digicel App;

2.     Grand Prize Competition; and

3.     Radio Competition

The Shake it component of the Promotion allows you to WIN prizes by shaking your phone via the Shake It gaming mechanism in the My Digicel App. Each participating customer will have an opportunity to win prizes daily and weekly upon meeting an eligibility criteria.

Customers may also participate in the Promotion by conducting a qualifying activity that will allow entry into the Grand Prize Competition component of the Promotion.

For the Radio Giveaway, random customers will be contacted by Magic FM, MyFM and Malo FM to stand a chance to win on Monday, Wednesday and Friday. 5 Winners will be able to Win $100 credit by answering Shake It when they are called. Customers would have to text in to radio station short code to participate.


2.     What is the promotional period for the Promotion?

The Christmas promotion is valid from Wednesday, 27th December, 2019 12:00AM through to January 5th, 2020 at 11:59pm.


3.     Which customers are excluded from participating in this Promotion?

a.     Post-paid Corporate & Business account customers;

b.     Employees/families of employees (spouse & children) and

c.     Digicel TV and Home Internet Customer’s.


4.     Who is eligible to enter the Shake it component of the Promotion?

In order to be eligible for the Shake it  element of the Promotion, you must be a Digicel customer with an active Digicel prepaid bundle or plan from the selection of “Eligible Plans” as defined below. This includes customers who activate a new Eligible Plan during the promotional period as well as customers on an existing Eligible Plan.

How does an eligible customer win prizes in the Shake It element of the Promotion?

Once a customer activates one of the selected plans below, then signs in to the MyDigicel App, sees the ‘shake it’ icon and shakes their device they will stand a chance to win a daily or weekly prize.

N.B. Each day beginning Wednesday 27th November, customers who adhere to the qualifying criteria (outlined above) for the Shake it element, will stand a chance to win daily prizes. 

One (1) customer who adheres to the qualifying criteria for the Shake it element of the Promotion that signs in and shakes their device from 6:00pm to 11:59pm daily, will be selected within the MyDigicel App for the daily cash prizes of $50 Cash paid in Mobile money and DL3 4G Device.

The winner will be selected and notified via the MyDigicel App and will be contacted by a Digicel representative.


5.     Which Digicel prepaid bundles/plans are eligible for the My Digicel App Shake it component of the Promotion?

Please see below list of plans that are eligible for the My Digicel App, Shake it element of the Promotion (the “Eligible Plans”):


Prepaid Plans

Seki Data Plans both renewal and auto renewal

  • Daily $3 for 500Mb
  • 3 day $5 for 1GB
  • Weekly $10 for 2.5GB
  • 15 Day $20 for 6GB
  • Monthly $50 for 15GB


All in One Plans both renewal and Auto renewal


o   Daily Plans

·         New Cheehoo Mixed Plans

o   Daily Plans

o   Weekly Plans


o   Weekly Plans

  • Unlimited Calls & Texts Plans

o   Daily $3 for Unlimited Calls & Texts

o   $1 for 1 Hour ; Unlimited Calls & texts


  • Play Go Premium Plans

o   $5 for 24 hours

o   $10 for 3 days

o   $15 for 7 days

o   $40 for 30 days


  • D’Music Plans

o   Top Chart Daily for $0.50

o   Top Chart Weekly for $2.50

o   Top Chart Monthly for $8.00

o   Premium Daily for $1.00

o   Premium Weekly for $5

o   Premium Monthly for $15

o   Premium Daily with for $1.00

o   Premium Weekly for $5

o   Premium Monthly for $15

o   Premium Daily + 500Mb for  $1.00

o   Premium Weekly + 1.5GB for $6

o   Premium Monthly + 4GB for $17.50


Post-paid plans are excluded and temporally unavailable for the promotion.

Customers can also find the list of eligible plans in the Shake It section of the App identified with the Shake It Icon {}.  As such plans listed in the MyDigicel App that do not have the Shake It icon are excluded from the Promotion.


7. How does a customer participate in the Shake it aspect of the Promotion?

  • To participate in the Promotion you will need to have activated an Eligible Plan via one of the following channels:

1.     MyDigicel App

2.     USSD/UMM (by dialing *123#)

  • Eligible Customers will see the Shake It icon {}, inviting them to participate in the Promotion.
  • By clicking on the Shake It icon {} and accepting the terms and conditions of same, the customer has confirmed their participation in the Promotion.

  • Once an Eligible Customer agrees to participate in the promotion, they can then Shake To Win!
  • Please note the Shake It action must be completed in the MyDigicel App.
  • The Promotion includes a “Guaranteed Win” day (subject to the applicable Promotion terms and conditions as outlined below) on Saturdays and “Chances to Win” on every other day.

Guaranteed Win: Every Saturday during the promotional period, customers who have an active Eligible Plan will receive a SMS push and/or an In-App notification to play ‘Shake It’ for a guaranteed prize.


Chance to Win: Every other day (Sunday-Friday), eligible customers stand a chance of winning a prize after activating a NEW Eligible Plan and will receive an SMS push and/or an In-App notification to play Shake It for a chance to win.


Guaranteed Win Eligibility: Eligible Customers must complete the Shake It action in the MyDigicel App on the Saturday to receive their instant win prize.


Chance to Win Eligibility: Eligible Customers will have twenty-four (24) hours from the issue date and time of the Shake It notification to complete the Shake It action in the MyDigicel App for a chance to win a prize.


This Promotion will be accessible to Eligible Customers while roaming, but any prizes won will only be available to be used and redeemed in Samoa.


8. Will customers be notified when to participate in Promotion?

·       Yes.  Every Saturday during the promotional period, customers will be notified about the Guaranteed Win Shake being available.

·       Whenever a customer activates an Eligible Plan, they will also receive a SMS notification that they are eligible for a chance to Shake.


9. How many times can a customer win in the Shake It component of the Promotion?

The maximum number of wins per Customer is once (1) per day.


10. How does a customer participate in the General Prize Competition component of the Promotion?

Customers can enter the General Prize Competition by conducting any qualifying activity as outlined below:


11. How does an eligible customer win prizes in the General Prize Competition?

Winners will be selected randomly for the weekly and grand prize draws from the pool of General Prize Competition entries for the particular week.


12.  How will customers participate in the Radio Giveaway promotion?

A Radio Host from Magic FM, MyFM and Malo FM will call on air Digicel Customer’s randomly selected to stand a chance to win on Monday, Wednesday and Friday. 5 Winners will be able to win $100 credit by answering “Shake It” when they are called.

Customers would have to text in to radio station short code to participate from which 5 random customer’s for each day will be selected and called on air.


13. Rewards and Prizes

The Promotion prize pool will consist of Instant Win Prizes and Other Prizes, for the MyDigicel App, Shake it & Radio Giveaway elements of the promotion, outlined below:

“Instant Win” Prizes: Guaranteed Win; Saturday.


  • 500Mb for 24 hours
  • 1GB for 3 days
  • Daily $5 AIO ; 50 Mins ; 100 SMS and 1GB Data + 1GB for PlayGo
  • Weekly $30 AIO ; 300 Mins ; 500 SMS and 5GB Data + 5GB for PlayGo
  • 60 Minutes Talk to Digicel Numbers for 24 hours
  • 200 SMS to Digicel Numbers for 24 hours.


Other” Prizes: Other Days (Sunday to Friday)


  • 1 x $5000 CASH on 25th December; Christmas Day
  • 2 x $50 Cash and 1 x 4G DL3 Smartphone Daily
  • 2 x $100 Cash and 2 x 4G DL3 Smartphone Daily Weekly
  • Weekly D’Music Premium with data for 7 days
  • Weekly Playgo Premium for 7 days
  • Monthly D’Music Premium for 30 days
  • Monthly PlayGo Premium for 30 days

*Cash will be paid in Mobile Money.


14. What are the draw dates for prizes?


Shake to Win; Guaranteed Win; Saturday.

Saturday, November 30th

Saturday, December 7th

Saturday, December 14th

Saturday, December 21st

Saturday, December 28th

Saturday, January 14th.Saturday, January 4th

Other Days Prize competition starts Wednesday 27th and ends Sunday January 15th.

Radio Giveaway prize draw dates

Monday, Wednesday and Friday. 5 Winners from each station winning $100 credit.


15. Will customers be notified when they have received a prize?

Yes, customers will be notified via SMS and In App notification for Instant Win Prizes. See below sample confirmation text message.

Sample: “Your FREE <prize> is now active. You have received <XX>MB valid for XX days. Check your prize validity on My Digicel App any time here:”

Customers will be notified via SMS and In App notification as follows:

                                   i.          A voucher with a picture of the prize (for illustrative purposes only);

                                  ii.          A description of the prize with a QR code; and

                                 iii.          A telephone number to contact Digicel to arrange prize collection.  


16. What will customers need in order to claim Other Prizes?

  • Winners must present a valid Government issued photo ID (passport, voters’ identification card or driver’s licence) and the Digicel sim on which the winning call was received on. Customer will be required to complete and sign a Redemption Form confirming their receipt of their prize for the Shake it aspect.
  • All daily cash prize winners selected from the Shake it component, will see the telephone number 123 or 772xxx  appear in the My Digicel App. The customer may call the number stated above to receive details of prize redemption. In any event, Digicel will contact the customers within 24 hours of winning. The customers shall be required to set-up a Mobile Money account upon visiting their nearest dealer store as advised by their Digicel for Cash rewards or provide existing account.


Radio Giveaway Prize Winners 

 Digicel will credit the customer’s mobile once winner is confirmed by the radio station.

  • The Weekly Winners of cash will be paid in mobile money which may be collected at their nearest Digicel store or Head Office at SNPF Plaza on Level
  • The Grand Prize Winner shall redeem their cash prize by bank transfer.
  • All Handset Prizes (Daily & Weekly) are to be collected via the nearest Digicel store or head office as advised by a Digicel Representative.
  • In the event that a special needs customer is selected and they are unable to collect their prize, that customer will be allowed to have a representative collect the prize on their behalf who must provide: written consent from the winner endorsed by a Justice of the Peace and valid Government issued photo identification for both the winner and the representative to claim the prize.
  • Minors under the age of 18 years (must also present a valid school ID or Passport), are eligible for this Promotion but must be accompanied by a parent or guardian who must also present a National photo ID along with the birth certificate of the said minor when redeeming their prizes.

The Digicel “Shake to Win Christmas Promotion” (the “Promotion”) Frequently asked Questions (“FAQ”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win certain prizes. You should read these FAQs and Terms carefully before participating in the Promotion.

“We” or “us” means Digicel (Samoa) Limited, a company registered under the laws of Samoa with registered offices at Level 2 SNPF Plaza , Beach Road Apia, Samoa. References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time.

“I” or “You” means the person/customer participating in the Promotion (and “my” and “your” shall have the same meaning).

By participating in the Promotion, you agree to be bound by these Terms.

These Terms incorporate the MyDigicel mobile application (the “MyDigicel App”) Terms and Conditions and Privacy Policy which you can access via the App.

If you do not agree to or accept any of these Terms, you should stop participating in the Promotion immediately.

Additional Terms and Conditions

  • This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.
  • We reserve the right to disqualify you or terminate this offer, subject to gaming council approval, if in our opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.
  • Winners will be required to participate in any planned publicity in connection with this Promotion. By entering the Promotion, the prize winner consents to the use of his or her name, likeness, image, photograph for any and all programming and/or publicity promotion or advertising purposes, commercial or otherwise, in all media and formats used by us or our agencies, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim the prize.
  • Digicel, with consultation and prior approval from the gaming council, reserves the right to terminate, cancel, suspend and/or modify the promotion if any fraud, virus or other technical problem corrupts the administration, security, safety or proper play of the promotion. In such event, Digicel hereby specifically reserves the right (but not the obligation) to award some other prize hereunder (as determined by Digicel, with consultation and prior approval from the gaming Council) by means of a random drawing from among the eligible entries received up until the time of the impairment
  • You are solely responsible for all associated fees and costs incurred by you for redemption of Other Prizes and for connectivity and data usage in relation to your use of the App. Be reminded that once roaming, you will not be able to use any data from your local prepaid plans.
  • The selected winners must have complied with these Terms to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.
  • If a prize is unavailable, we may, subject to Gaming Council approval, substitute the prize with an alternative prize to the equal value and/or specification.
  • Prizes are not exchangeable and are not redeemable for cash.
  • Any personal data relating to participants will be used solely for the purposes of this promotion by Digicel and/or by any agent appointed by it to assist with running the promotion on behalf of the Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the promotion for the purposes of administration of the promotion (including publishing your full name and country and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit:
  • Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this.
  • In the event the grand prize winner chooses not to accept the prize or refuses to participate in promotional activity, they will forfeit any claims to the prize, which will then be awarded to another Digicel customer from the remaining qualifying entries.
  • In addition to these Terms, you remain bound by our My Digicel App Terms and Conditions of Use.
  • For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.
  • Digicel’s “Shake to Win” & Christmas Promotion has been authorized by the gaming council.

Contact Us
Contact us for more information on our products and services.
Need Help?
Questions? We’ve got answers. Browse through our list of FAQs.
Live Chat
Live chat available daily from 7:00am to 1:00am.
Shake to Win