Today marks the beginning of a new partnership between the Samoa Electric Power Corporation and Digicel Samoa. The partnership see the two companies providing yet another convenient way for EPC prepaid customers, to purchase prepaid power and view their personal information, made available through the use of EPC’s Energy Insight App, powered by Itron and Digicel.
EPC through Metering and IoT company, “Itron” created the web and mobile application Energy Insight, as a portal that will allow EPC customers to access their electricity meter information, which can all be done on the go, as customer electricity profile can be viewed on their mobile phones or/and computers.
EPC’s collaboration with Digicel Samoa through the use of their Mobile Money product completes the experience on the Energy Insight app. EPC customers can access information such as their electricity consumption data, remaining prepaid meter balance, and purchase prepaid power – all in one application.
Digicel Samoa CEO, Farid Mohammed said, “The smart power app represents and encapsulates our core pillars, focusing on the best quality customer experience, the simplicity that it emphasizes and above everything, it is digital, it is the future and the way forward. We want our people to exercise control at the palm of their hands”
EPC’s General Manager, Lupematasila Togia Tologatā Tile Lei’a Tuimalealiifano reiterates that EPC and Digicel share a goal of improving access to prepaid electricity, by utilizing modern digital technology and implementing more alternatives for our customers.
“We continue to work towards better and convenient ways for access to products and services we offer and also by our stakeholders. Our customers’ concern is an opportunity for us to provide and deliver solutions,” EPC GM Lupematasila adds.
Customers will be able to access Energy Insight via web on www.energyinsight.ws or download the mobile application for free from the Google Play and Apple App Store. A customer will register on the app, and add in their electricity meter.
To be able to vend or purchase prepaid power, customers need to input their Digicel mobile number which is associated with a Mobile Money account.