1. When will the Promotion Starts?
Promotion starts Monday 18th May and first draw will be Friday 22nd May 2020. Promotion ends 31st July 2020.
2. How will customers go in the draw to win?
Customers who purchase a $20 top up or more through stores in NZ and Aust and using the IVR numbers 1800 067 162 (Australia) or 0800 344 4235(NZ) to send top up to Digicel customers in the Pacific will go in the draw. Also customers who purchase a Digicel online top up of $20 or more using www.digiceltop.com will also go in the weekly draw.
3. Prizes & Draw?
The draw will be done every Friday and 2 entries will be selected from customers who purchase the $20 top up or more from stores in NZ, Aust and from online top up customers. The sender or customer who purchase the top up will win:
The Digicel customer in the Pacific who received the top up send by the 2 winners above will also win:
- $300 Free Credit
- $200 Free Credit
4. How do I know I am in the draw?
When customer dial 1800 067 162 (Australia) or 0800 344 4235(NZ) to send top up to the Pacific, the Digicel IVR system will ask customers to enter their contact number to go in the weekly draw. The IVR will generate a report at midnight every Thursday that will show the B number that received the top up in the pacific, the denomination of the top up and also the number of the person who sent the top up. For Customers who purchase online top up at www.digiceltopup.com we already have their personal details when they registered for an online account. These details will also go in the draw:
5. How are the winners advised?
The Diaspora team will send the list of winners every Friday to local marketing team who will then contact the local winners about their free credit. The Diaspora team in NZ and Aust will advise the cash winners who send the top up. Results for the draw will also be posted on Digicel Facebook for each market.