Bonus International Minutes

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Bonus International Minutes to top 11 countries

FREQUENTLY ASKED QUESTIONS [FAQs]

This promotion applies only to prepaid customers for international calls only to selected 11 countries listed below.

  1.  New Zealand – landlines and mobiles
  2.  American Samoa - landlines and mobiles
  3.  Australia - landlines and mobiles
  4.  USA mainland / Hawaii / Alaska - landlines and mobiles
  5.  Canada - landlines and mobiles
  6.  China - landlines and mobiles
  7.  PNG – Digicel mobiles only
  8.  Fiji - Digicel mobiles only
  9.  Tonga - Digicel mobiles only
  10.  Vanuatu - Digicel mobiles only
  11.  Nauru - Digicel mobiles only

 

1.     What happens if my call is less than 5 minutes?

If your call is less than 5 minutes, normal charging rates apply. Rate will depend on the country you are dialling and which plan you are on. E.g. if you call a landline in NZ and your call only lasts 4 minutes, then you will pay normal charges as below:

  • If customer is on Classic Plan, they pay 79 sene per minute (6 second billing), their call will cost $3.16
  • If customer is on Anytime Plan, they pay 85 sene per minute (6 second billing), their call will cost $3.40
  • If customer is on Long Talkers Plan, they pay 85 sene per minute (per minute billing), their call will cost $3.40
  • If customer is using Digifix, they will pay 79 sene per minute (6 second billing)

Grouping
Group 1a American Samoa, Tonga, Fiji, Marshall Islands, Nauru, New Caledonia, PNG & Digicel Pacific Network
Group 1a
American Samoa, Tonga, Fiji, Marshall Islands, Nauru, New Caledonia, PNG & Digicel Pacific Network
Group 1b Australia and New Zealand
Group 1b
Australia and New Zealand
Group 2 USA, China and Most of Europe
Group 2
USA, China and Most of Europe
Group 3 Rest of the Pacific and the World not including those in Group 4
Group 3
Rest of the Pacific and the World not including those in Group 4
Group 4 Wallis & Futuna, Seychelles, East Timor, Democratic Rep of the Cango, Cape Verde, Latvia, Niue, Solomon Islands, Tokelau
Group 4
Wallis & Futuna, Seychelles, East Timor, Democratic Rep of the Cango, Cape Verde, Latvia, Niue, Solomon Islands, Tokelau

2.     Do my bonus minutes roll over if I don’t use it all up?

Any unused bonus minutes do not roll over for your next call.

 

3.     What happens if I talk for longer than 20 minutes?

If your call is longer than 20 minutes, a repeated cycle of 5 chargeable minutes and 15 free minutes will be applied once the free minutes have been used up. E.g. If I call NZ for 22 minutes and I am on the Classic Plan, my total cost for my call is:

  • First 5 minutes= 5 x 79 sene = $3.95
  • Next 15 minutes = FREE
  • Next 2 mins = 2 x 79 sene = $1.58
  • TOTAL CALL COST: $5.53

 

4.     Do I pay the same if I am a post-paid customer?

No. This offer applies only to prepaid customers

 

5.     What if I call countries that are not listed – do I still get 15 minutes free after 5 minutes?

No. Only countries listed are included in this offer. All calls to other countries not listed or any other premium rate calls are not included in this offer. E.g. Singapore, Italy, etc

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Bonus International Minutes