“Better Together this Christmas” launches with the Big 3 Promotions. The Opt in and Win Promotion is for all Digicel customers using the three main services- Prepaid, Postpaid and Home & Entertainment.
· Prepaid Customers
· Postpaid Customers
· H&E Customers
Prepaid Customers
· Opt into to any plan (every $1 spent on a plan is 1 entry)
Postpaid and ICT Customers
Post-paid and ICT customers does any of the listed actions below to gain an entry into the draw. Every $1 spent is equivalent to 1 entry.
· Bill payment on time and in full (new and existing customers). Bills to be paid by 21st of the following month
· Sign up to any new plan OR upgrade to a new plan (postpaid and ICT)
· Additional purchases of add on data
Home & Entertainment
· Any plan renewal for ISP and TV plans for existing customers.
· Any new sign ups on ISP and TV
· Bill payment on time (for those that have TV monthly bills charged to their monthly accounts.
Customer Experience:
Christmas Promotion flow shall be as per below:
1. When a customer does an eligible action (listed above), customer will receive an entry into the draw to win prizes. Every $1 that a customer spends, is equivalent to 1 entry into the draw.
· Cash prize of $10,000 will be given away weekly.
· The 20 weekly winners will be randomly selected from each segment.
· Each week a new pool of numbers is gathered based on the customer completing the qualifying activity
· Each activity allows for an entry, which allows a customer to have multiple entries during the week
· Rewards cannot be changed or traded.
Weeks |
Winners per week |
Cash Prize |
Total Cash |
Nov 18 - 22 |
20 |
500 |
$10,000 |
Nov 23 - 29 |
20 |
500 |
$10,000 |
Nov 30 - Dec 6 |
20 |
500 |
$10,000 |
Dec 7 - 13 |
20 |
500 |
$10,000 |
Oct 12 - 18 |
20 |
500 |
$10,000 |
Dec 14 - 20 |
20 |
500 |
$10,000 |
Dec 21 - 27 |
20 |
500 |
$10,000 |
Dec 28 - Jan 3 |
20 |
500 |
$10,000 |
Jan 4 - 10 |
20 |
500 |
$10,000 |
Jan 11 - 18 |
20 |
500 |
$10,000 |
Total Prize |
200 |
250 |
$100,000 |
Grand Prize
· All numbers that have qualified during the promotional period will be eligible for the Grand Prize (Prepaid, Postpaid, ICT, H&E)
· Each Entry from your weekly activity counts to the total number of entry for the Grand Prize
· Random raffle on January 20th to select winners
· Rewards cannot be changed or traded
Grand Prize |
Prize |
January 20th 2021 |
Toyota Hiace Van (TBC) |
4. Redemption of Prizes
· All winning customers must claim their prizes from the Digicel Head Office – SNPF Plaza, Level 2 or at the Digicel Salelologa Branch in Savaii.
· Customers must present valid photo ID and phone number when they redeem or claim their winning prize.
Prize Type |
Frequency |
Prize Disbursement Method |
Maximum # of Winners |
Cash Prizes |
Weekly |
Digicel Head Office (Upolu) Digicel Salelologa Branch (Savaii) |
200 |
Grand Prize |
One off |
Digicel Head Office |
1 |