Valentine's Shake Promotion

Valentine's Shake Promotion

Shake and win every day this valentine’s. Simply be active on an eligible plan for your chance to win a share of 100,000VT worth of prizes.

1.    What is the promotional period for the Promotion?
The Shake and Win promotion will run through the month of February 2021.

2.    Who is eligible to enter the Promotion (the “Eligible Customers”)?
In order to be eligible for the Promotion, you must be a Digicel customer with an active Digicel prepaid bundle.

This includes customers who activate a new Plan during the promotional period as well as customers on an existing Plan. The following customers are excluded from participating in the Promotion:

a. Postpaid Corporate & Business account customers;

b. Employees/ direct families of employees living in one same household, employees of affiliates companies associated with this promotion;

c. Home & Entertainment only customers; and

d. Postpaid customers with overdue amounts.

4.    Which Digicel prepaid bundles/plans are included in the Promotion?
All the plans and they are identified with the Shake It Icon.

5.    How does a customer participate in the Promotion?
i. To participate in the Promotion you will need to have activated a Plan via one of the following channels:

1. MyDigicel App
2. USSD/UMM (by dialing *555#)

ii. Eligible Customers will receive a Shake It notification inviting them to participate in the Promotion.

iii. By clicking on the Shake It notification and accepting the terms and conditions of same, the customer has confirmed their participation in the Promotion. Once an Eligible Customer agrees to participate in the promotion, they can then Shake and Win!

iv. Please note the Shake It action must be completed in the MyDigicel App.

6.    What are the Prices?
Every Saturdays customer who shake are Guaranteed to win 5,000VT cash or get into the draw to win a Handset.

7.    Will customers be notified when to participate in Promotion?
Yes. Every Saturday during the Promotional Period, customers will be notified about the Guaranteed Win Shake being available.  Whenever a Customer activates a Plan, they will also receive an SMS notification that they are eligible for a Chance to Win Shake on any other day.

8.    How many times can a customer win?
The maximum number of wins per Customer is one (1) per day.

9.    Rewards and Prizes
a. The Digicel Shake It prize pool will consist of Instant Win Prizes and Other Prizes, including but not limited to: “Other Prizes”: (Win daily)  500VT credit

10.    Will customers be notified when they have received a prize?
Yes. For Instant Win Prizes: Customers will be notified via SMS and In App notification for Instant Win Prizes. See below sample confirmation text message. 

11.    What will customers need in order to claim Other Prizes?
Winners must present a valid Government issued photo ID (passport, voters’ identification card or driver’s licence) and the Digicel Phone with QR code. Customer will be required to complete and sign a Redemption Form confirming their receipt of their prize AND a Consent Release Form authorizing the use of their picture (where they chose to do so) on Social Media.

A. In addition to these Terms and Conditions, you remain bound by our MyDigicel App Terms and Conditions of Use.

B. For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.