Shake And WIN


WIN prizes by shaking your phone via the Shake It gaming mechanism in the MyDigicel App. Each participant will have an opportunity to win prizes daily and weekly.



1.    What is the promotional period for the Promotion?
This promotion starts on the 27th April and will end on the 31st May 2021.

2.    Who is eligible to enter the Promotion (the “Eligible Customers”)?
In order to be eligible for the Promotion, you must be a Digicel customer with an active Digicel prepaid bundle. This includes customers who activate a new Plan during the promotional period as well as customers on an existing Plan.

The following customers are excluded from participating in the Promotion:

a.       Postpaid Corporate & Business account customers;
b.       Employees/ direct families of employees living in one same household, employees of affiliates companies associated with this promotion;
c.       Home & Entertainment only customers; and
d.       Postpaid customers with overdue amounts.

3.    Which Digicel prepaid bundles/plans are included in the Promotion?
All the plans and they are identified with the Shake It Icon.

4.       How does a customer participate in the Promotion?
i.        To participate in the Promotion you will need to have activated a Plan via one of the following channels:

    1.     MyDigicel App

    2.     USSD/UMM (by dialing *555#)

ii.        Eligible Customers will receive a Shake It notification inviting them to participate in the Promotion.

Congrats! You’ve received an entry into the draw to win Kitchen Appliance worth 50,000VT lo 10 May or Alcatel Tablet lo 31 May.

iii.    By clicking on the Shake It notification and accepting the terms and conditions of same, the customer has confirmed their participation in the Promotion.

Once an Eligible Customer agrees to participate in the promotion, they can then Shake and Win!

iv.    Please note the Shake It action must be completed in the MyDigicel App.

5.    What are the Prices?
Alcatel Tablet – 10inch.

6.    Will customers be notified when to participate in Promotion?
Customers shake every day and get into the draw.

7.    How many times can a customer win?
The maximum number of wins per Customer is one (1) per day.

8.    Will customers be notified when they have received a prize?

For Instant Win Prizes:
Customers will be notified via SMS and In App notification for Instant Win Prizes. See below sample confirmation text message.

Sample: “Your FREE <prize> is now active. You have received <XX>MB valid for XX days. Check your prize validity on MDA any time here:”

For Other Prizes:
Customers will be notified via SMS and In App notification as follows:
i.        A voucher with a picture of the prize (for illustrative purposes only);
ii.        A description of the prize with a QR code; and
iii.        A telephone number to contact Digicel to arrange prize collection.  

9.    What will customers need in order to claim Other Prizes?
Winners must present a valid Government issued photo ID (passport, voters’ identification card or driver’s licence) and the Digicel Phone with QR code. Customer will be required to complete and sign a Redemption Form confirming their receipt of their prize AND a Consent Release Form authorizing the use of their picture (where they chose to do so) on Social Media.

A.    In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.

B.     For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.