Back to School - Shake & WIN

SHAKE & WIN – Back to School



Participate in the “Shake and Win Promotion” throughout the month of January subject to these terms and conditions. The Promotion allows you to WIN prizes by shaking your phone via the Shake It gaming mechanism in the MyDigicel app. Each participating customer will have an opportunity to win prizes daily and weekly.




1.    What is the promotional period for the Promotion?
The Shake and Win promotion will run through the month of January 2021.


2.    Who is eligible to enter the Promotion (the “Eligible Customers”)?
In order to be eligible for the Promotion, you must be a Digicel customer with an active Digicel prepaid bundle. This includes customers who activate a new Plan during the promotional period as well as customers on an existing Plan.

The following customers are excluded from participating in the Promotion:

a.       Postpaid Corporate & Business account customers;

b.       Employees/ direct families of employees living in one same household, employees of affiliates companies associated with this promotion;

c.       Home & Entertainment only customers; and

d.       Postpaid customers with overdue amounts.


3.    Which Digicel prepaid bundles/plans are included in the Promotion?
All the plans and they are identified with the Shake It Icon {}. 


4.    How does a customer participate in the Promotion?
i. To participate in the Promotion you will need to have activated a Plan via one of the following channels:

1.     MyDigicel App

2.     USSD/UMM (by dialing *555#)

                   ii.        Eligible Customers will receive a Shake It notification inviting them to participate in the Promotion.

You have received a shake valid for 24hrs in the shake to win Promotion. Shake today for a chance to WIN a FREE Digicel Prize


                  iii.        By clicking on the Shake It notification and accepting the terms and conditions of same, the customer has confirmed their participation in the Promotion.

Once an Eligible Customer agrees to participate in the promotion, they can then Shake and Win!

                  iv.        Please note the Shake It action must be completed in the MyDigicel App.


5.    What are the Prices?
Every Saturdays customer who shake are Guaranteed to win 1 Mifi +5GB data and 2,000VT worth of Stationary Voucher.


6.    Will customers be notified when to participate in Promotion?
·         Yes.  Every Saturday during the Promotional Period, customers will be notified about the Guaranteed Win Shake being available.


·         Whenever a Customer activates a Plan, they will also receive an SMS notification that they are eligible for a Chance to Win Shake on any other day.


7.    How many times can a customer win?
The maximum number of wins per Customer is one (1) per day.


8.    Rewards and Prizes

a.       The Digicel Shake It prize pool will consist of Instant Win Prizes and Other Prizes, including but not limited to:

“Instant Win Prizes:

Reward Name 
D'Music - 1 day Pass 
300MB - 3hrs
50MB - 1hr
5 mins-on-net - 24hrs 
D'Music - 7 day Pass 
250MB - 24hrs
20 mins-on-net - 24hrs 
D'Music - 30 day Pass 
1GB - 24hrs
10 mins international - 24hrs 


“Other Prizes”: (Win on Saturdays)

·         1 Mifi + 5GB data

·         2,000VT worth of Stationary Voucher


9.    Will customers be notified when they have received a prize?


For Instant Win Prizes:

Customers will be notified via SMS and In App notification for Instant Win Prizes. See below sample confirmation text message.


Sample: “Your FREE <prize> is now active. You have received <XX>MB valid for XX days. Check your prize validity on MDA any time here:”

For Other Prizes:

Customers will be notified via SMS and In App notification as follows:

                            i.        A voucher with a picture of the prize (for illustrative purposes only);

                           ii.        A description of the prize with a QR code; and

                          iii.        A telephone number to contact Digicel to arrange prize collection.  


10.        What will customers need in order to claim Other Prizes?
Winners must present a valid Government issued photo ID (passport, voters’ identification card or driver’s licence) and the Digicel Phone with QR code. Customer will be required to complete and sign a Redemption Form confirming their receipt of their prize AND a Consent Release Form authorizing the use of their picture (where they chose to do so) on Social Media.


A.    In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.


B.     For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the app.



These My Digicel “Shake and Win Promotion” (the “Promotion”) Frequently asked Questions (“FAQ”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win certain prizes on the My Digicel mobile application (the “App”). You should read these FAQs and Terms carefully before participating in the Promotion.


“We” or “us” means Digicel Group Limited, a company registered under the laws of Bermuda with registered offices at Clarendon House, 2 Church Street, Hamilton HM11, Bermuda. References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time.


“I” or “You” means the person accessing or using the App to participate in the Promotion (and “my” and “your” shall have the same meaning).


By participating in the Promotion on the App, you agree to be bound by these Terms.


These Terms incorporate the MyDigicel Terms and Conditions and Privacy Policy which you can access via the App.


If you do not agree to or accept any of these Terms, you should stop participating in the Promotion immediately.


My Digicel App is required to take part in Shake it to win initiative.


Opting into Prime Awesome Bundles, Awesome data plans, Awesome All In one plans, Old All in One and every other plans will make you eligible for an instant shake.


Customers will be notified of the eligibility to Shake-It via messaging as soon as customers opt into an eligible plan.


Customer will then go into My Digicel App and into the Shake it functionality. Shaking will result in the customer winning an instant reward of free dMusic, free minutes and free data or will receive a ‘Better luck next time’ message. The Free rewards will be valid for a specified period.


A unique customer can only win a reward once within the 24 hours.


Every Saturday, all the customers with an eligible plan will be allowed to have a free Shake.


Shake and Win promotion for the month of January will end on the 31st of January 2021.