Shake to WIN

We are giving you a chance to WIN share of 70,000VT CASH for Digicel’s 14th Anniversary, 5,000VT Cash, 500VT Digicel Credit with the MyDigicel app.

With MyDigicel app's Shake It mechanism, you can either keep your WINs or Share them with your loved ones.


To qualify for this Opt in & Shake to WIN promotion, all you have to do is simply opt-in to an eligible bundle and play Shake to WIN via MyDigicel app.

1.    What is the promotional period for the Promotion?

This promotion starts on the 5th April and end 4th June 2022.

2.    Who is eligible to enter the Promotion (the “Eligible Customers”)? 

In order to be eligible for the Promotion, you must be a Digicel customer with an active Digicel prepaid bundle. This includes customers who activate a new Plan during the promotional period as well as customers on an existing Plan.

The following customers are excluded from participating in the Promotion:

a. Postpaid Corporate & Business account customers;

b. Employees/ direct families of employees living in one same household, employees of affiliates companies associated with this promotion;

c. Home & Entertainment only customers; and

d. Postpaid customers with overdue amounts.


3.    Which Digicel prepaid bundles/plans are included in the Promotion?

All the plans and they are identified with the Shake It Icon.  


4.    How does a customer participate in the Promotion?

i. To participate in the Promotion you will need to have activated a Plan via one of the following channels:

1. MyDigicel App

2. USSD/UMM (by dialing *555#)


ii. By clicking on the Shake It notification and accepting the terms and conditions of same, the customer has confirmed their participation in the Promotion.


Once an Eligible Customer agrees to participate in the promotion, they can then Shake and Win! 


iii. Please note the Shake It action must be completed in the MyDigicel App.


5.    What are the Prices?

➝ Teleco rewards including Digital and non-Digital experience data.

➝ 5,000VT Cash

➝ 500VT Digicel Credit

➝ Share f 30,000VT CASH for Digicel’s 14th Anniversary

6.    Will customers be notified when to participate in Promotion?

➝ Every Wednesdays 

➝ Every Saturdays.

➝ Every Sundays


7.    How many times can a customer win?

The maximum number of wins per Customer is one (1) per day. 


8.    Will customers be notified when they have received a prize?


For Instant Win Prizes:

Customers will be notified via SMS and In App notification for Instant Win Prizes. See below sample confirmation text message.

Sample: “Your FREE <prize> is now active. You have received <XX>MB valid for XX days. Check your prize validity on MDA any time here:”

For Other Prizes:

Customers will be notified via SMS and In App notification as follows:

i. A voucher with a picture of the prize (for illustrative purposes only); 

ii. A description of the prize with a QR code; and

iii. A telephone number to contact Digicel to arrange prize collection.  


9.    What will customers need in order to claim Other Prizes? 

Winners must present a valid Government issued photo ID (passport, voters’ identification card or driver’s license) and the Digicel Phone with QR code. Customer will be required to complete and sign a Redemption Form confirming their receipt of their prize AND a Consent Release Form authorizing the use of their picture (where they chose to do so) on Social Media.


A. In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.

B. For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.