Prepaid Roaming

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Prepaid Roaming

Affordable Roaming Made For You

You're looking for an easy way to keep in touch with everyone while being abroad? Digicel Vanuatu gives you a great option: Digicel Prepaid customers can also use their Digicel mobile number when travelling abroad!

Our roaming partnerships ensure that whether travelling on business or for pleasure, you are always connected! You can even enjoy the best rates thanks to the Prepaid Roaming bundles while travelling in New Zealand or Australia!

All the Digicel Prepaid customers can use their phones while overseas. Dual-band phones will work in most countries except the USA and Canada. You will need to use tri-band and quad-band phones in these countries. We recommend that you contact Customer Care before you leave Vanuatu, to verify that your phone will work in whatever country you are traveling to, and to receive more detailed information about Digicel’s roaming policy. 

Follow these easy steps:

1.      Make sure your Roaming service is activated on your Digicel SIM. Visit a Digicel store or contact Digicel Customer Care on 123.

2.      Top Up before travelling

3.      Before departure, find the Network Selection setting in your Digicel mobile phone menu and select Automatic.

4.      Upon arrival, turn on your phone and allow it to select Digicel’s roaming partner in the country you are visiting.

In some instances, your phone will not automatically select the Digicel roaming partner in the country you are visiting. In these cases, you will have to manually select the roaming partner. To manually select the roaming partner, scroll through the menu options in your phone until you find the Network Selection option, select Manual, and then select the available Digicel roaming partner.

The process for changing a network selection varies for each phone, so we recommend that you refer to your phone’s manual before you depart.

Name of the Bundle Plan Description Subscription Fee (VAT Inclusive)
24 hour Roaming in Australia Dial *150# and get 200 minutes to call back Vanuatu, 50MB of data and 10 SMS valid 24 hours VUV 1,300
Name of the Bundle
24 hour Roaming in Australia
Plan Description
Dial *150# and get 200 minutes to call back Vanuatu, 50MB of data and 10 SMS valid 24 hours
Subscription Fee (VAT Inclusive)
VUV 1,300
10 day Roaming in Australia Dial *150# to get 200 minutes to call back Vanuatu, 10 SMS and 50MB valid 10 days VUV 500
Name of the Bundle
10 day Roaming in Australia
Plan Description
Dial *150# to get 200 minutes to call back Vanuatu, 10 SMS and 50MB valid 10 days
Subscription Fee (VAT Inclusive)
VUV 500
24 hour Roaming in New Zealand Dial *150# and get 200 minutes to call back Vanuatu, 500MB of data and 20 SMS valid 24 hours VUV 1,300
Name of the Bundle
24 hour Roaming in New Zealand
Plan Description
Dial *150# and get 200 minutes to call back Vanuatu, 500MB of data and 20 SMS valid 24 hours
Subscription Fee (VAT Inclusive)
VUV 1,300
10 day Roaming in New Zealand Dial *150# to get 100 minutes to call back Vanuatu valid 10 days VUV 500
Name of the Bundle
10 day Roaming in New Zealand
Plan Description
Dial *150# to get 100 minutes to call back Vanuatu valid 10 days
Subscription Fee (VAT Inclusive)
VUV 500
7 day Roaming in China Dial *150# to get 140 minutes to call back Vanuatu, 140 SMS and 140MB of data valid 7 days VUV 500
Name of the Bundle
7 day Roaming in China
Plan Description
Dial *150# to get 140 minutes to call back Vanuatu, 140 SMS and 140MB of data valid 7 days
Subscription Fee (VAT Inclusive)
VUV 500

Note:

  • The minutes included in the bundles can be used to call Digicel Vanuatu numbers only during the bundle validity.
  • The SMS included in the bundles can be used to text Digicel Vanuatu numbers only during the bundle validity.
  • The data included in the bundles can be used to access any website or App.
  • The China roaming bundle can only be purchased once in 7 days by the customer.
  • Roll over doesn't apply to the bundles.
  • Any out of bundle usage will be charged at the current rates.
Roaming Services Australia, New Zealand and China Rest of the World
Receiving a SMS while roaming Free Free
Roaming Services
Receiving a SMS while roaming
Australia, New Zealand and China
Free
Rest of the World
Free
Sending a SMS while roaming VUV 42 VUV 42
Roaming Services
Sending a SMS while roaming
Australia, New Zealand and China
VUV 42
Rest of the World
VUV 42
Making a call to Vanuatu VUV 90 VUV 278
Roaming Services
Making a call to Vanuatu
Australia, New Zealand and China
VUV 90
Rest of the World
VUV 278
Making a call within visited country VUV 90 VUV 177
Roaming Services
Making a call within visited country
Australia, New Zealand and China
VUV 90
Rest of the World
VUV 177
Receiving a call while roaming VUV 90 VUV 92
Roaming Services
Receiving a call while roaming
Australia, New Zealand and China
VUV 90
Rest of the World
VUV 92
Calling a 3rd party country VUV 200 VUV 500
Roaming Services
Calling a 3rd party country
Australia, New Zealand and China
VUV 200
Rest of the World
VUV 500
Calling a Satellite Number VUV 1,800 VUV 1,800
Roaming Services
Calling a Satellite Number
Australia, New Zealand and China
VUV 1,800
Rest of the World
VUV 1,800
Using Data while roaming VUV 250 VUV 1,500
Roaming Services
Using Data while roaming
Australia, New Zealand and China
VUV 250
Rest of the World
VUV 1,500

Note:

  • All rates are VAT inclusive.
  • All voice calls are charged on a per minute basis.
  • Data is charged on a per MB basis.

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Prepaid Roaming