PlayGo

PlayGo

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Watch TV on your Smartphone

Watch live Sports, News from around the world, best drama shows and religious programmes whenever and wherever you want.


It's TV Anytime, Anywhere on Any device

Now you can enjoy PlayGo on your Android or iOS device wherever you are in Vanuatu with 3G, 4G+ or LTE network coverage on your Digicel Smartphone.

 

 

 

 


1.    What Is PlayGo?
PlayGo is a new and exciting way to watch a great range of live and delayed sports, entertainment and music on your mobile, tablet or laptop for a small monthly fee.

2.    What Can I Watch On PlayGo?
We stream live sports, top quality TV shows and movies on a range of channels including TVWAN, TVWAN Action, Daystar, Premier League and Fight Sports smoothly over the internet. Watch out for even more entertainment coming soon!

3.    Who Can Use PlayGo?
Digicel prepaid and postpaid customers can use PlayGo! 

4.    How Do I Get PlayGo?
For Android simply download it from the Google Play store, iOS users can download directly from the Apple Store!

5.    How do I get access to PlayGo?
You will need your Digicel iD available to gain access. If you do not have a Digicel iD you create it when promoted by PlayGo.

6.    How Will I Know When To Renew My Subscription?
Renewing your PlayGo subscription is as simple as purchasing a data plan with a minimum expiry of 24 Hours. PlayGo access is for the same period as the purchased data plan. Example: if you purchase a data plan that expires in 7 days, you will get access to PlayGo for a period of 7 Days.

7.    How does PlayGo use my data?
PlayGo will consume data from your data plan if it exists. In the event that no data plan exists, you will be prompted to purchase a data plan. 

8.    What Device Can I Use To Stream PlayGo?
PlayGo is available on your Android phones, iPhone, iPad and Android tablets.

9.    What Is The Required Internet Connection Speed?
PlayGo is clever. If your speed is not as you would like, don’t worry – PlayGo will adapt to give you the best experience possible.

10.    What Is The Minimum Requirement For My Devices?
We try really hard to make our technology as slick as possible but we do have some essentials:

  • Android Devices : Android 4.1 and above
  • Apple iOS Devices for iPad and iPhone: iOS 8.0 and above
  • As a rule, if your device was purchased within the last 3 years it should be compatible
  • Not sure what version you are running? Check your ‘Settings’ on your device.

11.    How Do I Install PlayGo?
It could not be any easier to get PlayGo:

  • For Android devices, you need to install the PlayGo app from here Google Play store
  • For Apple iOS devices, users can install the PlayGo app from here Apple Store.

12.    I Don't Have A Digicel iD, What Do I Do?

If you do not have a Digicel iD, simply click on the ‘Register’ option and follow the instructions. Connect with your Digicel ID/Sign Up for Digicel ID.

13.    Can I Use PlayGo When I Travel?
Access to PlayGo can only be viewed in the country where the customer subscribed.

14.    How Many Devices Can I Connect
You can connect as many devices as you wish. However, you will only be able to watch TV from one device at a time so keep this in mind if you plan to share an account in your household. If you receive the error message “Unable to login. Too many connections”… please end any other active session and retry.

  • Standard prepaid and post-paid terms and conditions apply. In addition other relevant conditions are listed as below.
  • PlayGo application based TV service is available only via PLAYGO app from Google Play Store and App Store.
  • PlayGo TV channels are conditional and subject to Copyright/IPR/Creative commons and there may/will be addition /removal of channels as per content licensing agreements as applicable time to time.
  • Customer will be required to download and install the app PlayGo, and follow a simple self-service registration log in process.
  • PlayGo only works when mobile phone is connected to DIGICEL Vanuatu network and has an active data subscription /plan and Mobile data is switched on via android software access.
  • PlayGo TV viewing quality will depend on local customer conditions e.g. how many concurrent users around in that area, handset capabilities like screen resolution and on-board RAM (memory) etc. Also if customer are self-throttling to 2G/3G service via handset software options, the app may not deliver optimal viewing experience. 
  • Customers may opt-in to any other plan or bundles or packs as well which are not promoted under this offer i.e. there is no restriction.
  • PlayGo cannot be accessed on devices such as a Digicel Mi-Fi or Digicel Router. PlayGo cannot be accessed on WI-FI (even if supplied or purchased from Digicel). PlayGo is meant and recommended to be viewed with a minimum 3G connection
  • PlayGo is not applicable to Tourist SIM
  • Minimum device versions are as follows:
  1.     Android Devices: Android 4.1 and above
  2.     Apple iOS Devices for iPad and iPhone: iOS 8.0 and above
  • Estimated data usage for 1 hour is 500MB.
  • Current Channel Line is as below:
  1.     DayStar - Christian shows and live television featuring popular pastors like Joel Osteen, Joyce Meyer, Joseph Price, TD Jakes and many more
  2.     Premiere League – Top level of the English football league
  3.     TVWAN - Bringing you a variety of sports, rugby, UEFA Cup soccer, and Filipino dramas
  4.     TVWAN Action - A fast & furious channel jam packed with nothing but sports including UEFA, Super Rugby, WWE Raw and many more
  • PlayGo will consume data from customer’s data plan if it exists. In the event that no data plan exists, customers will be notified to purchase a data plan. During the complimentary PlayGo launch offer with handset, customers will still require active data pack subscription while there will not be DATA consumption for these 2 hours.
  • PlayGo is available on your Android phones, iPhone, iPad and Android tablets.
  • PlayGo handset offer is conditional limited period offer for prepaid customers only and may be withdrawn earlier or extended in similar form as per Digicel Vanuatu’s discretion.

For Android devices, customers may install the PlayGo app from Google Play Store 
For Apple iOS devices, customers may install the PlayGo app from App Store

PlayGo can only be viewed in the country where the customer subscribed i.e. Digicel Vanuatu mobile network and one device (handset /tablet) can be used to view one channel per time.

 


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