Postpaid

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Postpaid Plus (NEW)

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DIGICEL PRIME PLUS BUNDLE

$136.00

Sign Up Today
30 Days Validity
20GB Any Use Data
320GB Data for Apps

Data for YouTube, TikTok, Spotify & Apple Music, HBO Max, SportMax, Loop, GoLoud, BiP (Voice/Video)

340GB Total Bundle Data
Unilimited Data for Social

WhatsApp, Facebook, Instagram, Twitter & Snapchat 

Unlimited Digi to Digi Calls
Unlimited Local Calls & SMS

 Includes calls to any BVI numbers

Unlimited Reg & Int'l Mins

Includes calls to: USA, USVI, CAN, PR, UK Fixed Lines & Digicel Caribbean (not including Jam, Guyana & Haiti)

125 Mins Special Talk

Special International: All Other International Detinations

Now Including

  • BiP logo

    40GB

    BiP


    33hrs Video Chat

  • Loop logo

    40GB

    Loop


    20,000 Articles

  • GoLoud logo

    40GB

    GoLoud


    600hrs Radio

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digicel simply more digicel simply more

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DIGICEL PRIME PLUS BUNDLE

380GB | $136.00

Any Use Data

20GB

Basics

  • Validity

    30 Days

  • Any Use Data

    20GB

  • Data for Apps

    320GB

  • Total Bundle Data

    340GB

  • Data for Social

    Unilimited

  • Digi to Digi Calls

    Unlimited

  • Local Calls & SMS

    Unlimited

  • Reg & Int'l Mins

    Unlimited

  • Special Talk

    125 Mins

EXTRA

DIGICEL PRIME PLUS BUNDLE

$161.00

Sign Up Today
30 Days Validity
25GB Any Use Data
360GB Data for Apps

Data for YouTube, TikTok, Spotify & Apple Music, HBO Max, SportMax, Loop, GoLoud, BiP (Voice/Video)

385GB Total Bundle Data
Unilimited Data for Social

WhatsApp, Facebook, Instagram, Twitter & Snapchat 

Unlimited Digi to Digi Calls
Unlimited Local Calls & SMS

 Includes calls to any BVI numbers

Unlimited Reg & Int'l Mins

Includes calls to: USA, USVI, CAN, PR, UK Fixed Lines & Digicel Caribbean (not including Jam, Guyana & Haiti)

200 Mins Special Talk

Special International: All Other International Detinations

Now Including

  • BiP logo

    45GB

    BiP


    38hrs Video Chat

  • Loop logo

    45GB

    Loop


    22,500 Articles

  • GoLoud logo

    45GB

    GoLoud


    675hrs Radio

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digicel simply more digicel simply more

EXTRA

DIGICEL PRIME PLUS BUNDLE

430GB | $161.00

Any Use Data

25GB

Basics

  • Validity

    30 Days

  • Any Use Data

    25GB

  • Data for Apps

    360GB

  • Total Bundle Data

    385GB

  • Data for Social

    Unilimited

  • Digi to Digi Calls

    Unlimited

  • Local Calls & SMS

    Unlimited

  • Reg & Int'l Mins

    Unlimited

  • Special Talk

    200 Mins

MAX

DIGICEL PRIME PLUS BUNDLE

$186.00

Sign Up Today
30 Days Validity
35GB Any Use Data
400GB Data for Apps

Data for YouTube, TikTok, Spotify & Apple Music, HBO Max, SportMax, Loop, GoLoud, BiP (Voice/Video)

435GB Total Bundle Data
Unilimited Data for Social

WhatsApp, Facebook, Instagram, Twitter & Snapchat 

Unlimited Digi to Digi Calls
Unlimited Local Calls & SMS

 Includes calls to any BVI numbers

Unlimited Reg & Int'l Mins

Includes calls to: USA, USVI, CAN, PR, UK Fixed Lines & Digicel Caribbean (not including Jam, Guyana & Haiti)

300 Mins Special Talk

Special International: All Other International Detinations

Now Including

  • BiP logo

    50GB

    BiP


    42hrs Video Chat

  • Loop logo

    50GB

    Loop


    25,000 Articles

  • GoLoud logo

    50GB

    GoLoud


    750hrs Radio

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digicel simply more digicel simply more

MAX

DIGICEL PRIME PLUS BUNDLE

430GB | $186.00

Any Use Data

35GB

Basics

  • Validity

    30 Days

  • Any Use Data

    35GB

  • Data for Apps

    400GB

  • Total Bundle Data

    435GB

  • Data for Social

    Unilimited

  • Digi to Digi Calls

    Unlimited

  • Local Calls & SMS

    Unlimited

  • Reg & Int'l Mins

    Unlimited

  • Special Talk

    300 Mins

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Any Questions?

We are here to help! Visit our Help Center to learn more

This is about giving our customers more and allowing them to enjoy, touch and feel our suite of digital experiences as they live their best digital lives with us. The Digital Apps Bundle has more value through LARGE data allocations and an array of easy and brilliant Apps (including now Youtube and TikTok).

 

Yes, all customers will have the access to purchase the Digital Bundles.

 

All TikTok and Youtube Traffic comes from their respective bundles however these apps also rely on some 3rd party resources for certain functions.

i.e YouTube uses Google analytics when browsing the app and TikTok sources their gifs outside of the app. These would not be coved by the apps dedicated data.

Hence if a customer is out of main data to assist and attempts to use YouTube, searching or moving to another video would not work. Likewise, Tiktok sending gifs would not be successful.

 

 You can activate / purchase your bundle through 3 methods : 

Web, MDA or UMM User Experience:

 

·  Activation (Web):

       - Customers will be able to activate the Digicel Prime Bundle by accessing MyDigicel Web.

        - After gaining access to My Digicel by entering the Digicel ID, the customer will go the ‘My Plans’ section, select available plan, and click on the desired PRIME Bundle Plan to activate the plan.

        -  After selecting the desired PRIME Bundle plan the following will happen:

        -  If the customer has sufficient credit they will receive a SMS advising that the plan has been successfully activated.

        -  If the customer has insufficient credit they will receive a SMS advising of insufficient funds to activate the plan, please top up and try again.

 

· Activation (MyDigicel App):

        -  Customers will be able to activate the New Prepaid PRIME Bundle Plan by   accessing the MyDigicel App

        -  After gaining access to My Digicel by entering the Digicel ID, the customer will go the My Plans section, select available plan, and click on the desired  Prepaid PRIME Bundle to activate the plan.

        -  After selecting the desired PRIME Bundle plan the following will happen:

        ·       If the customer has sufficient credit they will receive a SMS advising that the plan has been successfully activated.

        ·       If the customer has insufficient credit they will receive a SMS advising of insufficient funds to activate the plan, please top up and try again.

 

· Activation (UMM):

    - Customers will dial *141# to access the UMM menu.

    -  Customers will then enter the desire selection code that will bring them to Prepaid PRIME Bundle Menu.

    - In the Prepaid PRIME Bundle Menu, the customer will enter the desire selection code and activate the desired duration PRIME Bundle plan.

    -  Once the customer confirms their activation of the PRIME Bundle plan they will receive a flash USSD message and follow by a SMS stating:

    ·   That the plan successfully activated if the customer had sufficient credit for activation.

    ·   Or if there was insufficient credit available for plan activation, the SMS would advise to please add the required funds and try again.

 

·  Renewal:

      -  Customers will receive a notification 2 days and 1 day before their PRIME Bundle expires advising that their plan will auto renew.

            ·  If at expiry the customer has sufficient credit on the plan will auto renew.

            ·   If the customer has insufficient credit at plan expiry, the auto renewal would have failed and the PRIME Bundle ends.

    - Customers will also be able to opt out of auto-renewal via UMM or the My Digicel App or the My Digicel Web.

 

·  Expiry:

        - When PRIME Bundle expires customers WILL NOT keep the remaining MB for their Digital Services DAs as NO GRACE PERIOD will be applied; However, customer will have Grace Period as per usual for their regular Data, Voice and  SMS bundle.

        -  Grace Period will remain the same for Data, SMS and Voice Bundles.

        -  Once the plan expires, customer will lose all remaining Digital Services             bundles.

Ø  BiP Usage: BiP promo > BiP Bundle > Data Bundle > Main Credit

Ø  SportsMax: SportsMax DA > Data Bundle > Main CreditØ  Loop: Loop data > Data Bundle > Main Credit

Ø  GoLoud: GoLoud data > Data Bundle > Main Credit

Ø  YouTube: YouTube Bundle > Data Bundle > Main Credit 

Ø  TikTok: TikTok Bundle > Data Bundle > Main Credit 

MyDigicel app is the best place for self-service with your Digicel account. You can also check your balance via UMM *141#

 

Transit Table (Rollover/Accumulation Rules)

Services

Old to Old

Old to New

New to New

New to Old

Voice 

YES 

YES 

YES 

YES 

SMS 

YES 

YES 

YES 

YES 

DATA 

YES 

YES 

YES 

YES 

PlayGo 

YES 

YES   

YES 

YES 

D'Music 

YES 

YES 

YES 

YES 

SportsMax 

YES 

YES 

YES 

YES 

Billo 

YES 

YES 

YES 

YES 

BiP 

YES 

YES 

YES 

YES 

Loop 

YES 

YES 

YES 

YES 

GoLoud 

YES 

YES 

YES 

YES 

YouTube 

N/A 

NO  

YES 

NO 

TikTok 

N/A 

NO  

YES 

NO