Tuesday, 5th December 2017: Address, British Virgin Islands: It has been three months since the territory was impacted by hurricanes Irma and Maria. Since then, Digicel has made significant progress on the restoration of its network. Today, another milestone was reached with the welcome addition of 11 new cell towers. The delivery of the towers marks the second phase in Digicel BVI’s network restoration plan, as engineers forge-ahead with the rebuild of BVI’s new permanent cell sites.
Kevin Gordon, Digicel BVI CEO, who was on-site to oversee the delivery of the towers, commented on phase two of the restoration plan, “Restoring coverage quickly so that families and communities would be connected was crucial for us. We are now on to the second phase of our restoration which includes: rebuilding our permanent sites, managing capacity to those sites and then optimising speeds so that our customers can get the best possible experience.”
The permanent sites will replace the temporary ones that were constructed to restore coverage quickly in the aftermath of the hurricanes. The new sites can carry larger antennas improving capacity, service levels and speeds.
“We understand how important it is for our customers to stay connected and full restoration continues to be our utmost priority. We would like to emphasise that although we are not back to pre-hurricane speeds yet, our engineers are working tirelessly to get this done.”
The new sites will be installed over the coming weeks and customers can expect to experience improvements in data speeds and coverage. “We would like to express our thanks to our customers for their, patience and understanding as we build back better,” finished Gordon.