These DIGICEL ROAM EASY BUNDLES Terms and Conditions (the “Terms”) apply to you and govern your use of the Digicel Caribbean, US/Can and Digicel Pay as You Go Roaming Services (“Digicel Roaming Services”) available as a part of the Digicel Roam Easy Bundle packages along with the Digicel Pay as You Go  Plan. These bundled offerings provide all Digicel customers traveling to and from the Caribbean and internationally on the Eligible prepaid and postpaid plans listed below to do so utilizing allocated data and specialized rates for outgoing and incoming calls. You should read these Terms and the Digicel Pay as You Go Terms and Conditions carefully before registering and subscribing to access these Digicel Roaming Services.

 

“We” or “us” means Digicel BVI Limited, a company registered under the laws of British Virgin Islands and the registered office of which is at 5^th Floor, Jayla Place, Wickhams Cay 1, Road Town, Tortola, BVI.

 

“You” means the person accessing or benefitting from the use of the Digicel Roam Easy Bundles (and “your” shall have the same meaning).

 

You will be taken to have accepted these Terms as soon as you commence use of the Digicel Roaming Services.

 

By accessing or using the Digicel Roam Easy Bundles, whether occasionally, frequently or permanently, or by otherwise indicating your consent, you agree to be bound by these Terms and amendments thereof. 

 

Digicel reserves the right to revise these Terms at its discretion and/or terminate, suspend in while of in part any Digicel Roam Easy Bundles without prior notice. 

 

If you do not agree to or accept these Terms, you should stop using this Digicel Roam Easy Bundles immediately.

 

GENERAL

 

1.     The Digicel Roam Easy Bundles are comprised of the following:

        a.     The Digicel Roam Easy International Bundle (Prepaid & Postpaid);

        b.     The Digicel Roam Easy Caribbean Bundle (Prepaid & Postpaid);

 

2.     All Bundle offerings include three (3) day, seven (7) day and thirty (30) day subscriptions.  

 

3.     Subject to your activation of the Bundles via the MyDigicel App, any Digicel website and/or activation by entering the required code, Digicel will enable roaming once activated, your subscription commences and the Bundle charges will apply accordingly.

 

4.     To activate the Digicel Roam Easy Bundles, you will need:

        a.     GPRS Service

 

5.     Bundles can be purchased either before you leave BVIor once you reach your overseas destination.

 

6.     You may have multiple Bundles at any one time.

 

7.     Bundles cannot be transferred.

 

8.     Once purchased, you must start using your Bundle within the subscription period. Once you have completed activation and received the text notification confirming same, your Bundle shall last for the specified number of days of that particular subscription e.g., 3 days, 7 days or 30 days, and will expire on the last day of the valid subscription at the time of the activation.

 

9.     Any use that does not occur within the subscription period will be lost.

 

10.   To be eligible for these Bundles, you must be a Digicel customer with an active Plan.

 

The following customers are excluded:

 

        a.        Home & Entertainment only customers;

        b.        Corporate Subcribers

 

11.   Digicel Easy Roam Bundles are to be used for personal and non-commercial purposes only.

 

12.   In flight and maritime data use (subject to connection availability of Roaming partner)

 

13.   Digicel shall not provide any refund for Digicel Easy Roam Bundles regardless of any usage or expiry.

 

DIGICEL ROAM EASY BUNDLES

 

What is included?

 

A.     The following Digicel Roaming Services are included in the Digicel Roam Easy Bundles:

 

        a)     Roaming Data Allotment; and

        b)     Free Incoming calls; and

 

B.     The Digicel Roam Easy Bundle charges apply each day you use your device in a “Roaming Destination” (as identified in Table A below). The Bundle roaming charges will be triggered when you do any of the following:

 

1.      Make a call from a Roaming Destination to the Digicel country (including a call to voicemail);

 

2.      Receiving a call in the Roaming Destination; and or

 

3.      Sending a Text/SMS

 

4.      Receiving or Placing calls and/or messages via OTT.

 

ROAM EASY NORTH AMERICA DESTINATIONS:

United States of America

Canada

USVI

Puerto Rico

 

ROAM EASY DIGICEL | CALA DESTINATIONS:

Aruba

Barbados

Bermuda

Bonaire

Cayman

Curacao

Dominica

El Salvador

French Guiana

Grenada

Guadeloupe

Guyana

Haiti

Jamaica

Martinique

Panama

St. Barts

St. Lucia

St. Maarten (Dutch)

St. Martin (French)

St. Vincent

Suriname

Trinidad & Tobago

Turks & Caicos

 

ROAM EASY EUROPE & REST OF WORLD DESTINATIONS:

Albania

Australia

Czech Republic

Egypt

Germany

Ghana

Greece

Hungary

Ireland

Israel

Italy

Malta

Netherlands

New Zealand

Portugal

Romania

South Africa

Spain

Turkey

United Kingdom

Venezuela

 

ROAM EASY CARIBBEAN DESTINATIONS:

Aruba

Barbados

Bermuda

Bonaire

Cayman

Curacao

Dominica

French Guiana

Grenada

Guyana

Haiti

Jamaica

St. Lucia

St. Vincent

Suriname

Trinidad & Tobago

Turks & Caicos

 

IMPORTANT NOTE:

Customers traveling to the following markets: Anguilla, Antigua & Barbuda, Montserrat & St. Kitts & Nevis; can use their data from local bundle and does not require a roaming plan.