Christmas Wish Text FAQs

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"Christmas Wish" Texting Competition

Frequently Asked Questions

1. What is the Digicel’s “Christmas Wish” Text Competition?

•     The Digicel’s “Christmas Wish” Text Competition gives all Digicel customers a chance to win great prizes by registering and participating in the competition.

 

2. Who is eligible to enter this promotion?

•     All Digicel customers, including postpaid, prepaid, dual and hybrid customers are qualified to participate in the promotion.

 

3. What is the promotional period?

•     The promotion begins at 12am on Saturday December 1, 2018 to 11:59pm on Monday, December 31, 2018.

 

4. How do I enter the promotion/how does the promotion works?

•     You may enter by texting the word WISH to 6789, you will be entered in the Digicel’s “Christmas Wish” Text Competition. There is a $1 charge to enter for the competition. You will then receive a text message advising of the random token you were awarded, its associated points and overall points/rank in the competition.  

 

“Welcome to Digicel's Christmas Wish game where you can WIN great prizes! TEXT WISH to 6789 for a chance to WIN big!

 

•     Prizes are as shown in the table below:

 

Winner Categories

No. of Winners

Prize

Grand Prize Winner

1

Household Appliances

 

 

5. What tokens are sent at each request and what amounts of points is assigned to each?

 

Tokens and their corresponding points are shown in the table below:

Tokens & Values:

 

Gift

Value

A Teddy bear

20 points

A Doll

35 points

A video game

60 points

A Toy truck

50 points

A board game

40 points

A bicycle

500 points

A skateboard

55 points

A scooter

90 points

A swing set

100 points

A football

75 points

A drum set

80 points

A laptop

600 points

Headphones

40 points

MP3 player

200 points

A DVD player

300 points

A watch

300 points

Train set

45 points

A toy car

30 points

 

 

6. Am I able increase my points and rank in the competition?

•     Yes. By texting “WISH” to 6789, you will be able to get more tokens to increase your points and rank in the competition. Each text to 6789 will be at the cost of $1. The below message will be sent to subscribers phones:

You just gave {token} and got {points}. Ur total points collected is {balance} & u’re ranked {rank}. Txt WISH to 6789 to WIN!”

 

 7. What is a ‘Double/Triple Entry’ day?

•     Digicel selects a random day in which each correct answer gives the participant doubled/tripled their chance to win.

 

8. How will I be notified of a ‘Double/Triple Entry’ day?

•     Customers will receive a text similar to the one below the below;

‘‘Today ONLY Digicel will give double your chance for every token received! Simply text WISH to 6789 to increase your chances to win great prizes.

 

9. How are the prizes selected?

·         The customer who has the highest rank will be the winner.

 

10. Do I get an entry for each text sent to 6789?

•     Yes. Subscribers can text in ‘WISH to 6789 to accumulate more points.

•     Note: Each text to 6789 will be at the cost of $1.

 

11. Is there a cut off time for Grand Prize entries to be received?

•     Yes. All entries must be received by 11:59:59pm on Monday December 31, 2018.

 

12. When will the Grand Prize winner be selected?

•     December’s winner will be selected on Wednesday January 2, 2019.

 

13. How often am I allowed to enter?

•     You are allowed to enter as often as you wish.

 

14. How will I know if I have won?

•     If your entry was selected you will be contacted via phone by a representative from Digicel.

 

15. What if I was called, but I missed the call?

•     In order to win the prize you are required speak with the Digicel representative.

•     If the call is unanswered then the attempt has failed. A failed attempt includes calls that are unanswered, calls that go to the voicemail or if the phone is turned off.

•     Five (5) attempts, within an hour, will be made to contact each customer that is chosen.

•     If all five (5) attempts fail, then another potential winner is selected.

 

 

16. If I was contacted and won where do I collect the prize?

•     You will be required to collect your prize at the Digicel office located in St. Vincent.

 

17. If I was contacted and have won, how long do I have to collect my prize?

•     You are required to collect your prize within 30 days of being contacted.

 

18. What do I need in order to claim the prize?

•     You are required to take with you the following items

  • A government issued photo ID (passport, driver’s license or national voter’s ID)
  • The phone with the SIM for the winning number that was used to enter.

 

19. Am I allowed to enter if I am under 18 years of age?

•     Yes. Persons under 18 years are allowed to enter.

 

20. What do I do if I have won and I am under 18 years old?

·         Juveniles (under 18) winning must be accompanied by parents/guardians in order to claim prizes. All winners must present the winning phone number called as well as a valid national government ID, in order to claim their prizes. Parents/guardians should present a valid national government ID as well as the child.

 

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Christmas Wish Text FAQs