Back To School Promotion TandCs

Digicel’s “Back to School Promotion”

Digicel’s “Back to School Promotion”


Start Date: Wednesday, September 1st, 2021

End Date: Thursday, September 30t, 2021


The “Back to School” Promotion   Frequently asked Questions (“FAQ”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win school supplies, smart phones,grocery vouchers & cash. You should read these FAQs and Terms carefully before participating in the Promotion.

“We” or “us” means Digicel,. References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time.

“I” or “You” means the person accessing or using the text to participate in the Promotion (and “my” and “your” shall have the same meaning).

If you do not agree to or accept any of these Terms, you should stop participating in the Promotion immediately.


1. What is the “Back to School Promotion”?


Digicel’s “Back to School” promotion gives all Digicel customers a chance to win weekly prizes of school supplies, smartphones, grocery vouchers & cash.


2. What is the promotional period for the Promotion?

The promotion is valid from Wednesday, September 1st, 2021 12AM through to Thursday, September 30th, 2021.


3. Who is eligible to enter the Promotion (the “Eligible Customers”)?

In order to be eligible for the Promotion, you must be a Digicel customer with an active Digicel prepaid and/or postpaid/ Fibre Internet account.

The following customers are excluded from participating in the Promotion:

a.       Postpaid Corporate & Business account customers;

b.       Digicel and Newcom employees, dealer principals or employees of any of our affiliated companies, advertising, competition and public relations agencies, dealers, distributors and their immediate family members are not eligible for entry. For these purposes immediate family members are spouses, parents, siblings and children.


4. How does a customer participate in the Promotion?

·       Prepaid: Activate a 3, 7 or 30 Day Digicel Prime Bundle.

·       Postpaid: Pay your Postpaid Bill in full

·       Port: Join the Digicel network

·       Digicel+: Sign up for Digicel Fibre Internet




5. What are the prizes in the Back to School Promotion?

·       Uniform vouchers at Jax

·       Cash

·       Grocery Vouchers

·       Smartphones

·       Digi backpacks with school supplies


6. Will customers be notified when to participate in Promotion?


Upon the commencement of the promotion, customers may receive the following:

·  SMS push

·  Radio ad

·  Radio talk point

·  Social Media posts


7. How many times can a customer win?

There are no limitations on participating in the BACK TO SCHOOL Promotion.


8. How are the prizes distributed?

Every Friday in September, 10 customers will be randomly selected for one of the available promo prizes. (Two Prepaid, Two Postpaid, Two New Customers, Two Digicel+ customers).


9.   If I was contacted and won, where do I collect the prize?

Winners of each week can must collect their prize at the Digicel Corporate Office, Vigie Highway.


10.  If I was contacted and have won, how long do I have to collect my prize?

Winners must collect their prize within 7 days.


11.    If I am a winner, can a friend/relative collect my prize on my behalf?



Additional Terms and Conditions



A.     This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.

B.     Digicel gives no warranty or guarantee that its network or services shall be continuous, or will be free from faults.  Digicel will, however, use its best endeavours to ensure its network and services are reasonably fault free, and that service is reasonably uninterrupted.



C.     We reserve the right to disqualify you or terminate this offer if the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.


D.     You are solely responsible for all associated fees and costs incurred by you for redemption of prizes and for connectivity in relation to your use of the text messages. Be reminded that once roaming, you will not be able to use any data from your local prepaid or select postpaid plans.


E.      The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.


F.      We reserve the right to modify or discontinue (permanently or temporarily), this Promotion being offered to you.


G.    If a prize is unavailable, we may, substitute the prize with an alternative prize to the equal value and/or specification where applicable.


H.     Prizes (if other than cash prizes) are not exchangeable and are not redeemable for cash.


I.       We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications


J.      Any personal data relating to participants will be used solely for the purposes of this promotion by Digicel and/or by any agent appointed by it to assist with running the promotion on behalf of the Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the promotion for the purposes of administration of the promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit:   

K.     Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this. Refusal to participate will result in forfeiture of the prize.