On your modem, you will find a label with important information regarding your service.

To change the pre-defined password on the Wi-Fi, follow the steps below: 

Step 1. Ensure the device you are using is connected to the modem via Wi-Fi or LAN cable.

Step 2. Enter the modem's IP address ( in your browser’s address bar.


Step 3.  The below screen will appear. Please enter the username as ‘Digicel’ and password as ‘Digicel’.


Step 4.  Once you have successfully logged in, select “WLAN”. 


Step 5.  Scroll to “WPA Preshared key” and enter your NEW Password. Then click “Apply”.

 It is best to use your device's default browser to complete this change. 

 If you require further assistance, please feel free chat with us! Click here.