Value Plan Offer | Digicel Trinidad and Tobago

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Value Plan Offers
Terms and Conditions

 

The following are the terms and conditions governing this Promotion:

 

1.      What is the promotion about?

The Value Plan Offers are mobile plans available only to new Prepaid customers. The 60 Day Unlimited plan and 30 Day Unlimited Instagram plan are being offered to new Prepaid customers during the promotional period from 1st March, 2019 to 11:59 p.m. on 31st March, 2019 (“Promotional Period”).  These plans are specially designed for customers to experience and enjoy Digicel’s mobile network and prepaid services.

2.      What are the plans offered?

 

a)    A customer who purchases a prepaid SIM card during the Promotional Period can activate a 60 Day Unlimited plan at a price of $292.50 (VAT exclusive) by dialing *323# or by using the My Digicel App. These customers can purchase this plan up to 11:59 p.m. on 31st March, 2019. This plan includes the following for a period of 60 days from the date of activation:

·         Unlimited local calls (i.e. calls to other local Digicel mobiles, Bmobile and landlines)

·         Unlimited text messages to other local Digicel mobiles

·         Unlimited* data

·         D’Music Premium Subscription

*Fair usage cap of 40 GB applies.  If you use more than this fair usage data cap, your data speed will be throttled from Long Term Evolution (“LTE”) speeds to 2G speeds until you purchase another prepaid plan.

The plan cannot be renewed.  After the 60 day period has expired, you can either purchase a prepaid plan at the standard prices or your usage will be at Digicel’s standard Pay-As-You-Go rates.

 

b)    A customer who purchases a prepaid SIM card during the Promotional Period  and who tops up with $20 or more (VAT exclusive) can activate a 30 Day Unlimited Instagram plan at no cost by dialing *323# or by using the My Digicel App. This plan expires 30 days from the date the plan is activated. The customer must redeem this plan within 7 days of activation of the Prepaid SIM card in order to avail of this offer.  

 

3.      How can a customer who purchases a prepaid SIM card during the Promotional Period activate the 60 Day Unlimited plan?

 

These customers can activate this plan by dialling *323# or using the My Digicel App.

 

4.      Will the 60 Day Unlimited plan auto renew at the cost of $292.50 VAT exclusive? 

 

·         No. You will not be able to renew this plan. However, you can purchase the 30 Day Pick Unlimited Bundle which is very similar to this 60 Day Unlimited plan except that the 30 Day Pick Unlimited Bundle will expire 30 days after activation.  Instead of the 30 Day Pick Unlimited Bundle, you can purchase any of our other prepaid plans when the 60 Day Unlimited plan expires.

 

5.      Is there a fair usage data cap that applies to the 60 Day unlimited plan? 

 

·         Yes, a fair usage data cap of 40 GB applies.  If you use more than this fair usage data cap, your data speed will be throttled from LTE speeds to 2G speeds until you purchase another prepaid plan.

 

6.       How can I redeem the 30 Day Unlimited Instagram plan?

 

·         If you are a customer who purchases a prepaid SIM card during the Promotional Period  and you top up with $20 or more (VAT exclusive), you can activate the  Unlimited 30 Day Instagram plan at no cost by dialing *323# or by using the My Digicel App.

·         You must redeem this plan within 7 days of activation of the Prepaid SIM card in order to avail of this offer. 

 

 

7.       Will the 30 Day Unlimited Instagram plan auto renew when it expires?

 

·         No.

 

8.      Will customers be given any notification when any of the plans offered under this Promotion are about to expire?

·         Yes. You will receive a text message 24 hours prior to the plan expiring.

 

 

 

10. If I reach my fair usage data cap on the 60 Day Unlimited plan, can I purchase more data or another plan?

 

·         Yes, you can purchase more data or another plan.

·         You will be able to activate any of the prepaid plans that we currently offer.

 

11. Can existing customers purchase a NEW SIM card to benefit from the offers in this Promotion? 

·         Any prepaid SIM card that is activated during the Promotional Period will benefit from the plans offered under this Promotion.

·         You must redeem the 30 Day Unlimited Instagram plan within 7 days of activation of the Prepaid SIM card in order to avail of that offer. 

 

 

12. Additional Terms and Conditions 

·         The plans offered under this promotion are for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage at all by an individual that in Digicel’s sole discretion is intended for financial gain or profit by you or by groups of individuals will result in the immediate termination of the particular plan.

·         Digicel reserves the right to terminate any of the plans offered under this promotion if in its sole opinion the plans are being abused.

·         Digicel reserves the right to modify or discontinue (permanently or temporarily) these plans being offered to its customer at its discretion.

·         Digicel reserves the right to at any time, with or without the notice, to vary or cancel the terms and conditions of this promotion or the plans. In the event of Digicel giving notice to customers of any such changes to or cancellation of this promotion and/or the plans, it shall suffice for Digicel to give customers notice via messages to customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.

·         Customers should be solely responsible for keeping their mobile handset properly secured and for all activations and other activities that occur on or through their mobile handsets. Any request made via the use of the USSD code from a mobile handset shall be deemed a legitimate request from the customer to whom the said mobile handset is registered. Digicel shall not be responsible for any losses arising out of the unauthorized use of a customer’s handset.

·         Subject to the above, Digicel’s standard Prepaid Terms and Conditions shall apply.

 

 

 

 

 

 

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Value Plan Offers