Tourist SIM Package Pre Registration Terms and Conditions

Please select your language
Tourist Sim Package Pre-Registration Facility Terms and Conditions

The following are the terms and conditions governing this facility:


Digicel (Trinidad & Tobago) Limited (“Digicel”), being a company duly registered under the laws of the Republic of Trinidad and Tobago, with company registration number D 2302 (95)A, and registered office at Third Floor, ANSA Centre, 11C Maraval Road, Port of Spain, Trinidad, is offering a Tourist SIM Package which must be purchased in Trinidad.

For full details of the Tourist SIM Package (which includes Digicel’s prepaid service), please see Digicel’s website.

By law, purchasing this Tourist SIM Package will require the registration of the customer’s identity by Digicel.

In order to speed up the registration process, Digicel is offering this Tourist SIM Package Pre-Registration Facility (“Pre-Registration Facility”). This Pre-Registration Facility will allow prospective customers to provide their registration details in advance of arriving in Trinidad.

By using the Pre-Registration Facility, you are agreeing to these terms and conditions.

The Pre-Registration Facility which is accessible from the customer’s home country is separate and apart from the Tourist SIM Package which must be purchased in Trinidad.

The Tourist SIM Package is subject to separate terms and conditions. Please see Digicel’s website for full details of the Tourist SIM Package. By purchasing the Tourist SIM Package, you will be agreeing to Digicel’s Prepaid Terms and Conditions, which you can find on Digicel’s website.

The use of the Pre-Registration Facility is not necessary for the purchase of the Tourist SIM Package nor does pre-registration commit the user to purchase the Tourist SIM Package.

The use of the Pre-Registration Facility does not guarantee that Digicel will provide the Tourist SIM Package nor that the intended benefits of pre-registration will be available to the customer.

Digicel will use the personal information provided as part of the Pre-Registration Facility to pre-populate its customer management system with the customer’s details and print the Tourist SIM Package registration forms in advance of the customer’s arrival. Digicel will use the arrival information for administrative purposes. The information will not be used for marketing or other purposes.

Digicel uses an online platform hosted by a third party company based in the European Union (i.e. Typeform S.L.) to collect the pre-registration information. By using this Pre-Registration Facility, you are also consenting to Typeform’s Terms of Use and Privacy Policy which can be found here:

Digicel will make weekly checks of the Typeform platform and compare against expected arrival dates and completed sales and will delete pre-registration data that is no longer required. This includes destroying any paperwork that has been pre-printed using the information provided but which has not been used.

In order to pre-print the registration forms and to pre-load its customer management systems, Digicel must transfer the pre-registration data to the Republic of Trinidad and Tobago. By making use of the Pre-Registration Facility the customer is requesting that Digicel transfer his or her data to the Republic of Trinidad and Tobago as a pre-contractual activity prior to the customer purchasing the Tourist SIM Package.

Digicel is concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our services.   We also engage well-known technologies including but not limited to firewalls, intrusion detection, SSL (Secure Sockets Layer), routine network vulnerability assessment and 24 x 7 monitoring of its network. Please be aware that although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

The customer has the right to access, rectification, erasure (“right to be forgotten”) and the right to restriction of processing of your personal data. You can exercise these rights by emailing

Digicel will not be held liable for any indirect, or consequential loss (including without limitation any economic loss or other loss of turnover, profits, business or goodwill) suffered by you (or anyone claiming through you) arising from the use of the Pre-Registration Facility. This includes circumstances where the benefits of the Pre-Registration Facility are not available.

Nothing in these terms and conditions shall limit our liability for any other liability that cannot be limited or excluded by law.





Top Up
Digicel Trinidad and Tobago offers a variety of easy ways to Top Up your prepaid account.
Need Help?
Questions? We’ve got answers. Browse through our list of FAQs.
Live chat
We’re excited to chat with you. Live chat available from: 7am - 7pm daily Click the button below to get started.
Tourist SIM Package Pre Registration Terms and Conditions