The following are the Terms and Conditions governing the use of this Promotion:-
1. What is Unlimited Apps Plans about?
- Digicel is offering you unlimited apps on the go. The plans available under this promotion are listed below:
|Unlimited Whatsapp||Unlimited Apps||Unlimited Apps|
|Price (Vat Inc.)||$12||$15||$175|
|Duration||1 Day||1 Day||30 Day|
2. Who are these plans available to?
- These plans are only available to you as a Prepaid customer. Postpaid and corporate customers cannot benefit from these plans.
3. Can I activate these plans alongside an Unlimited Prepaid Plan?
- Yes, you can. These plans can be activated simultaneously with the Unlimited Prepaid Plans.
4. How can these plans be activated?
- These plans can be activated via the MyDigicel App or by dialing *323#
5. Am I able to activate the Unlimited Apps Plans with a Blackberry device?
- Yes, you will be able to activate the Unlimited Apps with both Blackberry and Non-Blackberry devices.
6. Can I access the Play Go App or the D’Music App via the MyDigicel App while on an Unlimited Apps Plan?
- No, you cannot access the PlayGo App or the D’Music App while on an Unlimited Apps Plan. However, if you have the PlayGo App or the d’Music App downloaded on your handset, you will be able to access these apps individually or while activated on a Unlimited Prepaid plan
7. Do I have access to data bundles or voice calls while on these Unlimited Apps plans?
- No, you do not have access to data or voice calls while on these plans. You only have access to WhatsApp, Unlimited Facebook, Unlimited Twitter, Unlimited Instagram and Unlimited Snapchat. N.B. You are able to make voice calls via WhatsApp or Facebook, but no data is available. However, if you are activated on an Unlimited Prepaid plan, you can access your data and your voice calls from your Unlimited Prepaid plan.
8. Can I purchase a WhatsApp plan and a Facebook, Instagram, Twitter, Snapchat plan at the same time?
- Yes, you can. You can have both plans running at the same time. However, each plan will expire according to its individual expiration date.
9. Can I purchase more than one WhastApp Plan or more than one Facebook, Instagram, Twitter, Snapchat Plan at the same time?
- Yes, you can purchase more than one WhatsApp Plan or more than one Facebook, Instagram, Twitter, Snapchat Plan at the same time, however the duration of the plan will not be extended. The two plans will run at the same time.
10. Am I able to use my Unlimited Apps Plans while roaming?
- No, if you activate the Unlimited Apps Plans and travel outside of your country (roaming) you will be on standard data roaming charges.
11. Do these plans auto-renew?
- No, they do not.
12. Can I make video calls on WhatsApp or Facebook using these plans?
- No, you cannot make video calls on WhatsApp or Facebook using these plans. You can only make voice calls on WhatsApp and Facebook. However, if you are on an Unlimited Prepaid plan, you can make video calls on WhatsApp or Facebook and these video calls will use the data from your data bundle.
13. Will I be allowed to browse outside of the apps or access other apps while on one of these plans without an active Unlimited Prepaid plan?
- If you attempt to browse outside of your subscribed apps you will receive a prompt to either, purchase an Unlimited Prepaid plan or browse via Pay As You Go.
14. Will making WhatsApp voice calls while on an active Unlimited Prepaid plan and WhatsApp plan deplete my data balance?
- No, once the Unlimited Apps Plan is active, your data balance will not be charged for using the app.
15. Does the unlimited Apps Plan roll over with my Unlimited Prepaid plan?
- No, the Unlimited Apps plan does not rollover, as it ends when your plan ends.
16. Additional Terms and Conditions
- The Unlimited App Plans are offered for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage at all by an individual that in Digicel’s sole discretion is intended for financial gain or profit by you or by groups of individuals will result in the immediate termination of the particular promotion.
- Digicel reserves the right to terminate the Unlimited App Plans forthwith if in its sole opinion the plans are being abused.
- Digicel reserves the right to modify or discontinue (permanently or temporarily) the Unlimited Apps Plans being offered to its customer at its discretion.
- Digicel reserves the right to at any time, with or without notice, to vary or cancel the terms and conditions of its Unlimited Apps Plans. In the event of Digicel giving notice to customers of any such changes to or cancellation of the Plans, it shall suffice for Digicel to give customers notice via messages to customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.
- Customers should be solely responsible for keeping their mobile handset properly secured and for all activations and other activities that occur on or through their mobile handsets. Any request made via the use of an USSD code from a mobile handset shall be deemed a legitimate request from the customer to whom the said mobile handset is registered. Digicel shall not be responsible for any losses arising out of the unauthorized use of a customer’s handset.
- Subject to the above, the standard Prepaid and 4G terms and conditions shall apply.