Promotion Start date: 18th March 2020
Promotion End Date: April 30th 2020
1. What is the 1GB plan offer?
- The 1 GB FREE Data is a plan offered to customers who do not have an active data plan to opt in via *323# to access Data (1GB).
- This plan, once opted into will be ACTIVE for 7 days from opt in date
Example: Sam opted into 1GB Data plan on 19th March 2020 at 10:00am, the 1GB plan will expire on 26th March 2020 at 10:00am.
2. How can a customer receive this offer?
- Customers must dial *323# to see our Free options.
3. Can customer opt in more than once for the FREE Data?
- No, a customer can only opt in once during the promotional period to avail of the FREE 1GB data.
Note: Customers can opt in ANYTIME during the promotional period – once.
4. Can a customer activate FREE LTE nights simultaneously with the FREE 1GB data?
- Yes, customers can opt into FREE LTE Data nights and avail of FREE LTE data from 10pm-5am.
- Customers will utilize their FREE 1GB data when the period for the LTE nights are not in operation i.e from 5:00:01am – 9:59:59pm daily.
Note – this is only applicable during the 7 days their 1GB FREE Data is active.
5. What happens if a customer opts into the 1GB FREE data then purchases one of our Unlimited Data plans before the expirations of the 1GB data plan?
- The 1GB FREE Data will no longer be applicable. The customer will now experience Unlimited LTE data with no cap.