Voicemail

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VOICEMAIL

ENJOY DIGICEL'S VOICEMAIL SERVICES

Note: Effective April 29th 2015, the cost to retrieve a voicemail message for prepaid customers will be TT $0.23 (Vat Inc.). Retrieving voicemail messages for postpaid customers will continue to be free.

Digicel's voicemail service is easy to use, fast to access and retrieval is free from your Digicel mobile phone for postpaid and cost TT $0.23 (VAT inc) for prepaid customers.

It's your 24-hour answering service that automatically takes a message for you when your phone is in use, switched off or when you can't answer your phone.

It's as easy as 1-2-3! Simply dial 123 to access your voicemail from your Digicel mobile phone. After dialling 123 then press 9 for the menu and you can change your login options, record your name and greeting and much more!

If dialling from a landline or another phone, you must dial 350 0000. You will be asked to enter your 7-digit mobile phone number and enter a password. The first time you dial this number from a land line you will be asked to enter your password. The default password is 1234; we recommend you change this password. If you have forgotten your password, please call customer care on 100 from your Digicel mobile phone.

If you are roaming, simply dial +1 868 351 0000 and you will be asked to enter your mobile number and your password.

Direct Voicemail Deposit (DVD)

Digicel’s Direct Voicemail Deposit service allows you leave someone a voicemail without actually calling that person.

This is a new, easy and non-intrusive method for leaving a message for someone at any time.

Simply dial *123<Phone Number> from your Digicel Mobile and you would be prompted to record your message.

e.g.: To leave a voicemail for 3500000, Dial from your Digicel Mobile: *1233500000

You would then be prompted to leave a voicemail message for the number you dialled.

The recipient would receive a text message (SMS) informing them that they have a new voicemail.

Charges for this service are in line with standard Digicel to Digicel Rates, based on the voice plan that the user is currently on. Postpaid users cannot use their bundled minutes for this service. Promotional rates do not apply for this service.

Direct Voicemail Deposit can only be used from Digicel to Digicel mobiles.

Roaming customers would not be allowed to use the DVD service.

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