Multimedia Messaging (MMS)

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MESSSAGING

MULTIMEDIA MESSAGING (MMS) - LOCAL, CARIBBEAN & INTERNATIONAL

1. What is Digicel MMS Service?

This service allows Digicel prepaid and postpaid customers to send a multimedia message to other mobile phones locally, within the Caribbean and internationally.

2. What is a Multimedia Message?

A MMS is a message which includes still or moving images or audio. Note that it can include text with the images within the message (this is dependent on the sender) See table below.

What is a Multi Media Message
MMS Message content Yes/No
Video only Yes
MMS Message content
Video only
Yes/No
Yes
Video + Text Yes
MMS Message content
Video + Text
Yes/No
Yes
Text only No
MMS Message content
Text only
Yes/No
No
Audio only Yes
MMS Message content
Audio only
Yes/No
Yes
Image and Audio Yes
MMS Message content
Image and Audio
Yes/No
Yes

3. What are the requirements to send and receive an MMS?

To send an MMS, you must have:

  1. A handset with MMS feature.
  2. GPRS service.
  3. The correct MMS setting installed on handset and.
  4. Available credit on your account.

4. What is the cost to send an MMS?

The VAT inclusive rates are:

  1. Local MMS: $1.15.
  2. Caribbean MMS: $1.25.
  3. International MMS: $1.50.

5. What is the format used to send MMS messages? 

The same format is used to send a MMS for both Caribbean and International i.e. +1 country code area code 7digit number or whatever dialling format that is used.

The format remains the same to send a local MMS (just the 7 digit number).

6. Can I send a MMS to another local network? 

No, you are unable to send a MMS to the other network at this time, however you can send to local Digicel customers as well as the specified Caribbean and International countries.

7. To which networks am I able to send a Caribbean MMS? 

You can send MMS to the below Caribbean Digicel territories. 

Caribbean Coutries to Which MMS Can be Sent
Carrier Territory Access Code Carrier
Digicel Antigua & Barbuda 1 268
Carrier
Digicel
Territory
Antigua & Barbuda
Access Code
1
Carrier
268
Digicel Aruba 1 297
Carrier
Digicel
Territory
Aruba
Access Code
1
Carrier
297
Digicel Barbados 1 246
Carrier
Digicel
Territory
Barbados
Access Code
1
Carrier
246
Digicel Bonaire + 599
Carrier
Digicel
Territory
Bonaire
Access Code
+
Carrier
599
Digicel British Virgin Islands 1 284
Carrier
Digicel
Territory
British Virgin Islands
Access Code
1
Carrier
284
Digicel Cayman 1 345
Carrier
Digicel
Territory
Cayman
Access Code
1
Carrier
345
Digicel Curacao + 599
Carrier
Digicel
Territory
Curacao
Access Code
+
Carrier
599
Digicel Dominica 1 767
Carrier
Digicel
Territory
Dominica
Access Code
1
Carrier
767
Digicel Grenada 1 473
Carrier
Digicel
Territory
Grenada
Access Code
1
Carrier
473
Digicel Jamaica 1 876
Carrier
Digicel
Territory
Jamaica
Access Code
1
Carrier
876
Digicel St.Kitts & Nevis 1 869
Carrier
Digicel
Territory
St.Kitts & Nevis
Access Code
1
Carrier
869
Digicel St.Lucia 1 758
Carrier
Digicel
Territory
St.Lucia
Access Code
1
Carrier
758
Digicel St.Vincent & Grenadines 1 784
Carrier
Digicel
Territory
St.Vincent & Grenadines
Access Code
1
Carrier
784
Digicel Turks & Caicos 1 649
Carrier
Digicel
Territory
Turks & Caicos
Access Code
1
Carrier
649

 

8.While roaming in a Digicel territory can I use this service? 

Yes, once you are roaming within a Digicel territory you can use the MMS service.

9. What is the cost to send an MMS when roaming?

You will be charged USD 1.00 plus the applicable data charges as per below table.

Cost to Send an MMS
Carrier Territory
Sprint USA
Carrier
Sprint
Territory
USA
AT&T USA
Carrier
AT&T
Territory
USA
T-Mobile USA
Carrier
T-Mobile
Territory
USA
Virgin Mobile USA USA
Carrier
Virgin Mobile USA
Territory
USA
Qwest USA
Carrier
Qwest
Territory
USA
Embarq USA
Carrier
Embarq
Territory
USA
C-Beyond USA
Carrier
C-Beyond
Territory
USA
ConexOne USA
Carrier
ConexOne
Territory
USA
Excel USA
Carrier
Excel
Territory
USA
HawaiiTel USA
Carrier
HawaiiTel
Territory
USA
PhoneCo USA
Carrier
PhoneCo
Territory
USA
PlatinumTel USA
Carrier
PlatinumTel
Territory
USA
STI Mobile USA
Carrier
STI Mobile
Territory
USA
TotalCall USA
Carrier
TotalCall
Territory
USA
Working Assets USA
Carrier
Working Assets
Territory
USA
WDT USA
Carrier
WDT
Territory
USA
Airlink USA
Carrier
Airlink
Territory
USA
Telscape USA
Carrier
Telscape
Territory
USA
Rogers Canada
Carrier
Rogers
Territory
Canada
Fido Canada
Carrier
Fido
Territory
Canada
Bell Mobility Canada
Carrier
Bell Mobility
Territory
Canada
Aliant Canada
Carrier
Aliant
Territory
Canada
Telebeq Mobilite Canada
Carrier
Telebeq Mobilite
Territory
Canada
Northwest Tel Canada
Carrier
Northwest Tel
Territory
Canada
NorthernTel Canada
Carrier
NorthernTel
Territory
Canada
PC Mobile Canada
Carrier
PC Mobile
Territory
Canada
Solo Mobile Canada
Carrier
Solo Mobile
Territory
Canada
SaskTel Canada
Carrier
SaskTel
Territory
Canada
MTS Canada
Carrier
MTS
Territory
Canada
Virgin Mobile Canada Canada
Carrier
Virgin Mobile Canada
Territory
Canada
Videotron Canada
Carrier
Videotron
Territory
Canada
Cost to Send an MMS
COUNTRY Carrier  CHARGE USD (per KB)  CHARGE USD (per MB)
Digicel Islands -Caribbean Digicel  WEB $0.003 / WAP $0.004  WEB $3.25 / WAP $4.88
COUNTRY
Digicel Islands -Caribbean
Carrier
Digicel
 CHARGE USD (per KB)
 WEB $0.003 / WAP $0.004
 CHARGE USD (per MB)
 WEB $3.25 / WAP $4.88

10. While roaming in the USA and Canada can I use this service? 

Once the network you are roaming on supports the MMS service you will be able to send MMS messages to other Digicel territories and your home network (Digicel TT).

11. What if the person I sent the MMS to does not receive it-what should I do?

  • You can advise the receiver to ensure that their handset has enough memory to download the MMS.
  • Ensure that the MMS settings are saved on the recipients phone.
  • Ensure that the recipient is currently on a network that supports GPRS/MMS service.
  • Recipient must be on a Network that we (Digicel) have MMS interconnection with.

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Multimedia Messaging (MMS)