FTOM "First Top Up Of The Month"

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First Top Up Of The Month Terms and Conditions

The following are the Terms and Conditions governing the use of this Promotion:-


1. What is the first top up of the month (ftom) promotion

With the FTOM Promotion, your first top up with $20 or more for the month from 12:00AM on June 1st  to 11:59PM on June 30th, 2018 (“Promotional Period”) allows you to receive a $20 Voucher which can be used for local Digicel Talk and Text

2. How can I qualify to receive the bonus credit 


·         be a Prepaid customer; and

·         Top Up with $20.00 or more (non – cumulative) for the first time in June

E.g. If you top up with $10 + $10 - You will NOT qualify.

Top Up with the qualifying amount for the first time for the month during the Promotional Period in order to qualify to receive the bonus credit.

3. How do I redeem the $20 bonus credit?

·         Once you top up with $20 or more via any valid top up method (Top U Up, Scotia, Voucher or Online) you will receive an SMS informing you that your bonus is accessible by dialing *345# or visiting the My Digicel App. You will have until midnight on the day you topped up to redeem the bonus credit. Once the $20 bonus credit has been redeemed, you will have 48 hours to use it.

4. Can I make calls or text messages using the bonus credit?

·         Yes, your bonus credit is applicable towards local Digicel mobile calls and local Digicel SMS

5. How long is the bonus valid for?

·         You will have until midnight on the day of your top up to redeem your bonus credit using *345# or by visiting the My Digicel App. Once it is redeemed, the $20 bonus credit will be valid for 48 hours.

6. Can I buy a quick pick bundle withe bonus credit?

·         No, if you attempt to purchase any Quick Pick bundle with your bonus credit, you would be charged the full price of that particular bundle from your main account or if the credit is not available the bundle would not activate.

7. Can I qualify via online top up for this bonus credit?

·         Yes; if you Top Up online you will receive your regular credit along with the $20 bonus credit, once the Top Up is $20 or more and made during the Promotional Period.

8. If I topped up, but had an outstanding quick credit, do I still receive the bonus credit?

·         Yes, the Quick Credit will be repaid and you will still receive the option to redeem the $20 bonus credit.


9.      Is there a DIGI INFO code associated with this offer?

·         Yes, the Digi Info code for this promotion is 791.


10.  Additional Terms and Conditions

·         The FTOM Promotion is offered for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage at all by an individual that in Digicel’s sole discretion is intended for financial gain or profit by you or by groups of individuals will result in the immediate termination of the particular promotion.

·         Digicel reserves the right to terminate the FTOM Promotion forthwith if in its sole opinion the plans are being abused.

·         Digicel reserves the right to modify or discontinue (permanently or temporarily) the FTOM Promotion being offered to its customer at its discretion.

·         Digicel reserves the right to at any time, with or without the notice, to vary or cancel the terms and conditions of its FTOM Promotion. In the event of Digicel giving notice to customers of any such changes to or cancellation of the Promotion, it shall suffice for Digicel to give customers notice via messages to customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.

·         Customers should be solely responsible for keeping their mobile handset properly secured and for all activations and other activities that occur on or through their mobile handsets. Any request made via the use of an USSD code from a mobile handset shall be deemed a legitimate request from the customer to whom the said mobile handset is registered. Digicel shall not be responsible for any losses arising out of the unauthorized use of a customer’s handset.

·         Subject to the above, the standard Prepaid and 4G terms and conditions shall apply.







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FTOM "First Top Up Of The Month"