LTE FAQs

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1. What is LTE?

  • LTE, also known as Long Term Evolution, is a type of mobile data that was developed to improve the mobile phone standard and to cope with the needs and demands of future networks as they evolve and expand to meet customers’ needs.

 

2. What are the advantages of LTE?

  • LTE gives users high-speed data access anytime, anywhere. Users will be able to stream data, video, and VoIP from anywhere with no delay.

 

3. What speed does LTE offer?

  • The Digicel LTE network is capable of offering speeds of up to 100 Mbps. However, the user experience could vary depending on the location and number of users accessing the network at any given time.

 

4. Does LTE replace our 4G network?

  • No, our EDGE and 4G networks will continue to provide mobile data access to customers. LTE will be largely available in major town centres across the country. This is an evolutionary step, as we continue to upgrade our network in order to meet our customers’ demands for more capacity and speed.

 

5. Are 2G and 4G technologies compatible with LTE?

  • The LTE standards we operate support seamless mobility with the existing GSM network.

 

6. How do I determine whether my device is LTE-compatible?

  • That’s easy.  Use our LTE Checker here. If your SIM and device are not LTE-ready, visit any Digicel store for your FREE SIM upgrade and great deals on LTE smartphones.

 

7. What if I have a non-LTE device, will I get high-speed mobile data as well?

  • You will continue to enjoy data at 4G speeds, dependent on your device capabilities. If you want the Digicel LTE experience, please visit your nearest Digicel store for a range of LTE-compatible devices.

 

8. Which areas will have LTE coverage?

  • Digicel LTE is currently available in the following areas of Trinidad and Tobago:
 

 

Aranguez

Chaguaramas

Gasparillo

Lopinot

New Grant

Point A Pierre

St. Augustine

Ariapita Avenue

Champ Fleurs

Glencoe

Lowlands

Orange Grove

Poole

St. Clair

Arima

Cocorite

Goodwood

Macoya

Oropouche

Preau

St. George

Arnos Vale

Crown Point

Guapo

Malick

Otaheite

Princess Town

St. James

Arouca

Curepe

Guarata

Mamoral

Palmiste

Queens Park Savanah

St. Joseph

Beetham

Debe

Gulf View

Maracas

Palo Seco

Rousillac

St. Lucien

Belmont

Diamond Vale

Kelly Eckel Village

Maraval

Paramin

San Fernando

Tabaquite

Blanchisseuse

Dibe

La Brea

Mon Desir

Parrylands

San Juan

Tacarigua

Bonne Adventure

Diego Martin

La Horquetta

Mon Repos

Pasea

Santa Cruz

Trincity

Canaan

El Dorado

Las Cuevas

Monos Island

Petit Bourg

Scarborough

Tunapuna

Cane Farm

El Socorro

Laventille

Morvant

Petit Valley

Shaw Park

Upper Port of Spain

Cap De Ville

Filette

Long Circular

Mosquito Creek

Piparo

Signal Hill

Valsayn

Caura

Flagstaff

Longdenville

Mt. Lambert

Plymouth

St. Anns

Westmoorings

 

9. My neighbor gets LTE on his phone but I don’t. What would cause that?

  • The first consideration is the type of handset that you have. Is it LTE compatible? Secondly, the settings on the compatible handset must be configured correctly in order to access LTE.  Thirdly, you may also need to upgrade your SIM to a USIM in order to connect to LTE signals. Visit any Digicel store to find out what you need to do to get LTE-ready.

 

10. Will there be any difference in the time it takes to download a movie since you have LTE?

  • Definitely. Digicel LTE is 10 times faster than existing 4G technology. With faster speeds and ultra-low latency, our LTE will improve experiences like using multiple apps, streaming, experiencing virtual reality, using wearable fitness trackers, powering your smart home and other devices, watching videos in 4K and more.

9. My neighbor gets LTE on his phone but I don’t. What would cause that?

  • The first consideration is the type of handset that you have. Is it LTE compatible? Secondly, the settings on the compatible handset must be configured correctly in order to access LTE.  Thirdly, you may also need to upgrade your SIM to a USIM in order to connect to LTE signals. Visit any Digicel store to find out what you need to do to get LTE-ready.

10. Will there be any difference in the time it takes to download a movie since you have LTE?

  • Definitely. Digicel LTE is 10 times faster than existing 4G technology. With faster speeds and ultra-low latency, our LTE will improve experiences like using multiple apps, streaming, experiencing virtual reality, using wearable fitness trackers, powering your smart home and other devices, watching videos in 4K and more.
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9. My neighbor gets LTE on his phone but I don’t. What would cause that?

  • The first consideration is the type of handset that you have. Is it LTE compatible? Secondly, the settings on the compatible handset must be configured correctly in order to access LTE.  Thirdly, you may also need to upgrade your SIM to a USIM in order to connect to LTE signals. Visit any Digicel store to find out what you need to do to get LTE-ready.

10. Will there be any difference in the time it takes to download a movie since you have LTE?

  • Definitely. Digicel LTE is 10 times faster than existing 4G technology. With faster speeds and ultra-low latency, our LTE will improve experiences like using multiple apps, streaming, experiencing virtual reality, using wearable fitness trackers, powering your smart home and other devices, watching videos in 4K and more.
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9. My neighbor gets LTE on his phone but I don’t. What would cause that?

  • The first consideration is the type of handset that you have. Is it LTE compatible? Secondly, the settings on the compatible handset must be configured correctly in order to access LTE.  Thirdly, you may also need to upgrade your SIM to a USIM in order to connect to LTE signals. Visit any Digicel store to find out what you need to do to get LTE-ready.

10. Will there be any difference in the time it takes to download a movie since you have LTE?

  • Definitely. Digicel LTE is 10 times faster than existing 4G technology. With faster speeds and ultra-low latency, our LTE will improve experiences like using multiple apps, streaming, experiencing virtual reality, using wearable fitness trackers, powering your smart home and other devices, watching videos in 4K and more.
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9. My neighbor gets LTE on his phone but I don’t. What would cause that?

  • The first consideration is the type of handset that you have. Is it LTE compatible? Secondly, the settings on the compatible handset must be configured correctly in order to access LTE.  Thirdly, you may also need to upgrade your SIM to a USIM in order to connect to LTE signals. Visit any Digicel store to find out what you need to do to get LTE-ready.

10. Will there be any difference in the time it takes to download a movie since you have LTE?

  • Definitely. Digicel LTE is 10 times faster than existing 4G technology. With faster speeds and ultra-low latency, our LTE will improve experiences like using multiple apps, streaming, experiencing virtual reality, using wearable fitness trackers, powering your smart home and other devices, watching videos in 4K and more.
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9. My neighbor gets LTE on his phone but I don’t. What would cause that?

  • The first consideration is the type of handset that you have. Is it LTE compatible? Secondly, the settings on the compatible handset must be configured correctly in order to access LTE.  Thirdly, you may also need to upgrade your SIM to a USIM in order to connect to LTE signals. Visit any Digicel store to find out what you need to do to get LTE-ready.

10. Will there be any difference in the time it takes to download a movie since you have LTE?

  • Definitely. Digicel LTE is 10 times faster than existing 4G technology. With faster speeds and ultra-low latency, our LTE will improve experiences like using multiple apps, streaming, experiencing virtual reality, using wearable fitness trackers, powering your smart home and other devices, watching videos in 4K and more.
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9. My neighbor gets LTE on his phone but I don’t. What would cause that?

  • The first consideration is the type of handset that you have. Is it LTE compatible? Secondly, the settings on the compatible handset must be configured correctly in order to access LTE.  Thirdly, you may also need to upgrade your SIM to a USIM in order to connect to LTE signals. Visit any Digicel store to find out what you need to do to get LTE-ready.

10. Will there be any difference in the time it takes to download a movie since you have LTE?

  • Definitely. Digicel LTE is 10 times faster than existing 4G technology. With faster speeds and ultra-low latency, our LTE will improve experiences like using multiple apps, streaming, experiencing virtual reality, using wearable fitness trackers, powering your smart home and other devices, watching videos in 4K and more.
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9. My neighbor gets LTE on his phone but I don’t. What would cause that?

  • The first consideration is the type of handset that you have. Is it LTE compatible? Secondly, the settings on the compatible handset must be configured correctly in order to access LTE.  Thirdly, you may also need to upgrade your SIM to a USIM in order to connect to LTE signals. Visit any Digicel store to find out what you need to do to get LTE-ready.

10. Will there be any difference in the time it takes to download a movie since you have LTE?

  • Definitely. Digicel LTE is 10 times faster than existing 4G technology. With faster speeds and ultra-low latency, our LTE will improve experiences like using multiple apps, streaming, experiencing virtual reality, using wearable fitness trackers, powering your smart home and other devices, watching videos in 4K and more.
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LTE FAQs