Win a Samsung S23


Digicel's Win a Samsung S23 Promotion

Terms and Conditions

Digicel is offering its mobile customers (both Prepaid and Postpaid) a chance to win a 128GB Samsung S23 handset daily (“Daily Prize”), subject to these terms and conditions. 

This Promotion is valid from 12:00 a.m. on 27th February, 2023 to 11:59 p.m. 17th April, 2023 (“Promotional Period”). 

The draw dates will be every day, save and except for Sundays, starting from 28th February, 2023 and ending on 18th April, 2023. For the avoidance of doubt, Saturday’s winner will be randomly selected on the Monday immediately following.

The entry dates will be every day starting from 27th February, 2023 and ending on 17th April, 2023.

NB:  Once you have not won a Daily Prize, your entries will be included in any other subsequent draws. 

No. If you win a Daily Prize, you will not be eligible to win another Daily Prize during the Promotional Period. 

The following are the methods by which you can enter this Promotion during the Promotional Period:

- You can purchase one (1) entry at $3.00 or two (2) entries at $5.00 by dialling *323# or via the MyDigicel App.

- You can call 2023 and once you stay on the call after receiving an automated voice prompt, you will be charged for one (1) entry costing $3.00. You will not be charged or receive an entry, if you hang up immediately upon receiving the prompt to hang up. Please note that all charges are non-refundable.

- You can port your mobile number to Digicel and you will be given one (1) entry

A text message would be sent to you at 8:00 a.m. notifying you of your Tokens purchased and/or earned on the previous day.


-  A daily draw will take place at Digicel’s flagship store located at 1st Floor Excellent City Center, Independence Square, Port of Spain and will be aired live via Digicel’s Facebook and Instagram pages.

-  After a winner is randomly chosen for a Daily Prize, Digicel will place a call to that customer’s number. Digicel will make only two (2) attempts to call the selected number. If no one answers those calls, then another winner will be randomly selected.

-  A winner shall be deemed the person identified (by the person answering the call) as the owner of the Digicel account (“the winner”). If, in Digicel’s sole opinion, the information given when Digicel placed the call to identify the winner is untrue, then Digicel reserves the right to have the prize returned to it by the purported owner and then to give the award to the rightful owner of the account associated with the winning entry selected.

-  The winner will also be announced on Digicel’s Facebook and Instagram page.

-  There is no limit to the number of times you can enter for a daily draw.

-  Once you have not won a Daily Prize, your entries will be included in any other subsequent daily draws for this Promotion. 

A winner can collect his/her prize at Digicel’s head office located at 11C Maraval Road, Port-of-Spain.

Yes, there is a deadline date; you must collect your prize by 28th April, 2023. 

If you do not collect your prize by 28th April, 2023, you forfeit your right to claim the prize.

This Promotion is open to all Digicel mobile postpaid and prepaid customers except when roaming and except Corporate customers (and those who are not eligible as they fall into one of the categories identified in the terms below.)

To enter and be eligible to win:

-  You must be a legal resident of  the Republic of Trinidad and Tobago

-  You must be 18 years of age or older

-  If you are a Digicel postpaid mobile subscriber, your account must be in good standing

The following terms apply to All Digicel Customers

-  Digicel will not notify participants of the number of entries obtained for this Promotion.

-  Persons in any of the following categories are NOT eligible to participate or win any of the prizes:

-  Any person who at any time on or after 27th February, 2023 was or is a director, officer, employee, agent of Digicel (Trinidad & Tobago) Limited or any of their respective parent, subsidiary, or other affiliated companies, franchisees or service agencies or independent contractors

-  Individuals engaged in the development, production, advertising or distribution of materials for this Promotion (collectively the “Promotional Entities”); and

-  Persons who are or purport to be immediate family members (defined as biological parent, step-mother, step-father, sister, brother, daughter, son or dependent or spouse of any of the foregoing) of any person in any of the preceding categories, regardless of where they live, or who reside in the same household as any person in any of the preceding categories (i.e. who have lived in the same household for at least three (3) of the twelve (12) months preceding  27th February, 2023 whether those persons are related or not).

Conditions of Entry


·       Participants acknowledge that compliance with these terms and conditions including all eligibility requirements is a necessary pre-condition to any of the prizes being awarded to them. For removal of all doubt, participants who have not complied with these terms and conditions are subject to disqualification.


·       The winner may be required to provide Digicel with proof that he/she is the authorized account holder/owner of the Digicel account associated with the selected winning entry before the prize is given to him/her.


·       Winners shall be fully responsible for the payment of all taxes, duties or statutory deductions in relation to the prizes awarded for this Promotion.


·       Digicel reserves the right in its sole discretion to cancel, modify or suspend this Promotion at any time, if fraud, technical failures, including any network server or hardware failure, viruses, bugs, errors in programming, or any other errors or other causes beyond the control of Digicel corrupt the administration, security, integrity or proper conduct of this Promotion.


·       Digicel does not warrant that access to or use of the Digicel service will be uninterrupted or free of any of the events stated below, due to the nature of computer and wireless communications. Digicel and the Promotional Entities are not responsible for any problems that may arise, including but not limited to:


-        lost, interrupted, inaccessible or unavailable networks or other connection, availability or accessibility problems arising in connection with or over the course of this Promotion; 

-        communications failed, jumbled, scrambled, delayed, or misdirected computer, telephone or cable transmissions or hardware or software malfunctions, failures or difficulties; 

-        failure of personal computers and/or software and hardware configurations, any technical malfunctions, failures, or difficulties, printing errors, clerical, typographical or other error in the offering or announcement of the prizes or in the prize  notification documents;

-        for any errors of any kind in connection with this Promotion, whether human, mechanical, clerical, electronic, or technical in nature; or

-        the incorrect or inaccurate capture of information, or the failure to capture any information in connection with the Promotion.


·       Any attempt by an entrant or other individual to deliberately undermine the legitimate operation of this Promotion, including but not limited to any fraudulent claims, may be a violation of criminal and/or civil laws in the countries where this Promotion is being run. Should such an attempt be made, Digicel reserves the right to seek remedies and damages from any such individual, to the fullest extent permitted by law, including criminal prosecution.


·       In no event will Digicel be liable for more than the relevant prize available under these terms and conditions.


·       Prizes may not be transferred or exchanged for another product or for cash.


·       In the event of any conflict with any promotional details contained in these terms and conditions and promotional details contained in point of sale, television and print, advertising, promotional packaging and other promotional media, (“Promotional Materials”), the details of this Promotion set forth in these terms and conditions shall prevail.


·       The invalidity or unenforceability of any provision of these terms and conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these terms and conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. Digicel employees are not authorized to waive, modify or amend any provision or provisions of these terms and conditions in any manner whatsoever.


·       All entrants agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel.  By participating in the Promotion, entrants consent to the use of their name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel, its agencies or its affiliates, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim a prize. 


·       Digicel reserves the right to award any forfeited prizes to another participant in the Promotion.


·       Warranty and support information relating to prizes will be included in product packaging.


·       Save in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any prize.