Mothers Day

Mom Deserves All Promotion


1.  What is the Mom Deserves All Promotion offer about?

Digicel’s Mom Deserves All (“Promotion”) offers active Digicel Prepaid and Postpaid mobile customers a chance to win weekly prizes during the period from 30th April, 2021 to 29th May, 2021 (“Promotional Period”).


2.  What are the weekly prizes, what are the weekly draw dates and how many winners are there each week?




Draw date

Total number of winners

30th April, 2021 to 8th May, 2021

5 winners: TGI Vouchers (valued at$500 per winner)

5 winners: Bath and Body Works (valued at $500 per winner)

5 winners: Stecher Vouchers (valued at $1000 per winner)

5 winners: Massy Vouchers (valued at $1000 per winner)

5 winners: HYATT Staycation (valued at $2000 per winner)

9th May, 2021






9th May, 2021 to 15th May, 2021 


3 winners: TGI Vouchers (valued at $500 per winner)

3 winners: Bath and Body Works (valued at $500 per winner)

3 winners: Stecher Vouchers (valued at $1000 per winner)

3  winners: Massy Vouchers (valued at $1000 per winner)

3 winners: HYATT Staycation (valued at $2000 per winner)


16th May, 2021





16th May, 2021 to 22nd May, 2021


3 winners: TGI Vouchers (valued at $500 per winner)

3 winners: Bath and Body Works (valued at $500 per winner)

3 winners: Stecher Vouchers (valued at $1000 per winner)

3  winners: Massy Vouchers (valued at $1000 per winner)

3 winners: HYATT Staycation (valued at $2000 per winner)


23rd May, 2021




23rd May, 2021 to 29th May, 2021


4 winners: TGI Vouchers (valued at $500 per winner)

4 winners: Bath and Body Works (valued at $500 per winner)

4 winners: Stecher Vouchers (valued at $1000 per winner)

4 winners: Massy Vouchers (valued at $1000 per week)

4 winners: HYATT Staycation (valued at $2000 per winner)


30th May, 2021






3.  For how long is this Promotion valid?

This Promotion is valid from 12:00 a.m. on 30th April, 2021 to 11:59 p.m. on 29th May, 2021 (“Promotional Period”).


4.  How can I qualify to win prizes?

There are two ways in which you can get a chance to win a prize:

-  Prepaid customers: You can Top up $20 (non- cumulative) during the Promotional Period for an entry.

-  Each $20 top up will give one (1) entry. E.g. If you top up with $40, you will receive two (2) entries.

N.B. If you top up with $10 + $10, you will NOT qualify.

-  Postpaid customers: If you pay your bill on time and in full, you will receive fifteen (15) entries.


5.  Can inactive customers or customers with no credit participate in this Promotion?

Once your mobile account is active on Digicel’s network, you will be able to participate in this Promotion.


6.  Can Digicel+ customers participate in this Promotion?

·         As a Digicel + customer, you can only participate if you have an active Digicel mobile account.


7.  How can Postpaid customers participate?

·         As a Digicel mobile Postpaid customer, if you pay your bill on time and in full, you will receive  fifteen (15) entries to this Promotion.


8.  Can a weekly winner choose which prize they will receive?                   

No. The weekly prize to a particular weekly winner will be randomly chosen.


9.  Will I be able to win a weekly prize for each of the weekly draw dates?

Yes. There is a chance that you can win in each weekly draw once you qualify each week.


10. How will I know that I have been selected as winner in this Promotion?

· If you are randomly selected winner during the Promotional Period, Digicel will place a call to that your number. Digicel will make only one (1) attempt to call the selected number. If no one answers that call, then another winner will be randomly selected.

· A winner shall be deemed the person identified (by the person answering the call) as the owner of the Digicel account randomly selected (“the winner”). If, in Digicel’s sole opinion, the information given when Digicel placed the call to identify the winner is untrue, then Digicel reserves the right to have the prize withheld from the purported owner and then to give the award to the rightful owner of the Digicel account. The winner will also be announced on Digicel’s Facebook and Instagram pages.


11. If I am a winner, how will I receive my prize

Winners will be contacted by a member of Digicel’s marketing team and arrangements made for collection of the prize.


12. Can I check to see how many entries they have?

Yes, you can check how many entries you have via

You will receive this link when you receive your entry tokens.


13. Conditions of Use

This Promotion is open to all Digicel mobile postpaid and prepaid customers except when roaming and except Corporate customers (and those who are not eligible as they fall into one of the categories identified in the terms below.)


To enter and be eligible to win

- You must be a legal resident of  the Republic of Trinidad and Tobago

- You must be 18 years of age or older

- If you are a Digicel postpaid mobile subscriber, your account must be in good standing or


The following terms apply to All Digicel Customers

-  Digicel will not notify participants of the number of entries obtained for this Promotion.

-  Persons in any of the following categories are NOT eligible to participate or win a prize :

-  Any person who at any time on or after  30th April, 2021 was or is a director, officer, employee, agent of Digicel (Trinidad & Tobago) Limited or any of their respective parent, subsidiary, or other affiliated companies, franchisees or service agencies or independent contractors

-  Individuals engaged in the development, production, advertising or distribution of materials for this Promotion (collectively the “Promotional Entities”); and

-  Persons who are or purport to be immediate family members (defined as biological parent, step-mother, step-father, sister, brother, daughter, son or dependent or spouse of any of the foregoing) of any person in any of the preceding categories, regardless of where they live, or who reside in the same household as any person in any of the preceding categories (i.e., who have lived in the same household for at least three (3) of the twelve (12) months preceding  30th April, 2021  whether those persons are related or not).


Conditions of Entry


·   Participants acknowledge that compliance with these terms and conditions including all eligibility requirements is a necessary pre-condition to a  prize to be won by them. For removal of all doubt, participants who have not complied with these terms and conditions are subject to disqualification.


·   The winner may be required to provide Digicel with proof that he/she is the authorized account holder/owner of the Digicel account associated with the selected winning entry before a prize is given to him/her.


·   Winners shall be fully responsible for the payment of all taxes, duties or statutory deductions in relation to a prize awarded for this Promotion.


·   Digicel reserves the right in its sole discretion to cancel, modify or suspend this Promotion at any time, if fraud, technical failures, including any network server or hardware failure, viruses, bugs, errors in programming, or any other errors or other causes beyond the control of Digicel corrupt the administration, security, integrity or proper conduct of this Promotion.


·   Digicel does not warrant that access to or use of the Digicel service will be uninterrupted or free of any of the events stated below, due to the nature of computer and wireless communications. Digicel and the Promotional Entities are not responsible for any problems that may arise, including but not limited to:

-  lost, interrupted, inaccessible or unavailable networks or other connection, availability or accessibility problems arising in connection with or over the course of this Promotion; 

-  communications failed, jumbled, scrambled, delayed, or misdirected computer, telephone or cable transmissions or hardware or software malfunctions, failures or difficulties; 

-  failure of personal computers and/or software and hardware configurations, any technical malfunctions, failures, or difficulties, printing errors, clerical, typographical or other error in the offering or announcement of the prize or in the prize notification documents;

-  for any errors of any kind in connection with this Promotion, whether human, mechanical, clerical, electronic, or technical in nature; or

-  the incorrect or inaccurate capture of information, or the failure to capture any information in connection with the Promotion.


·   Any attempt by an entrant or other individual to deliberately undermine the legitimate operation of this Promotion, including but not limited to any fraudulent claims, may be a violation of criminal and/or civil laws in the countries where this Promotion is being run. Should such an attempt be made, Digicel reserves the right to seek remedies and damages from any such individual, to the fullest extent permitted by law, including criminal prosecution.


·  In no event will Digicel be liable for more than a prize available under these terms and conditions.


·  A prize may not be transferred or exchanged for another product or for cash.


·  In the event of any conflict with any promotional details contained in these terms and conditions and promotional details contained in point of sale, television and print, advertising, promotional packaging and other promotional media, (“Promotional Materials”), the details of this Promotion set forth in these terms and conditions shall prevail.


·  The invalidity or unenforceability of any provision of these terms and conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these terms and conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. Digicel employees are not authorized to waive, modify or amend any provision or provisions of these terms and conditions in any manner whatsoever.


·  All entrants agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel.  By participating in the Promotion, entrants consent to the use of their name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel, its agencies or its affiliates, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim the prize. 


· Digicel reserves the right to award a forfeited prize to another participant in the Promotion.


·  Save in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any prize.