- Press the 'Main Menu' button on your Digicel remote
- Select 'Settings'
- Select 'Parental Controls'
- Enter your current TV PIN
- Select 'Change TV PIN'
- Enter your new TV PIN
- Press OK to Save
Your Parental Control password is the same as your TV PIN and can be found on the inside cover of the 'Guide to Getting Started' given to you at installation. If you can't find your PIN, call us at 866-PLAY or dial 500 from your Digicel mobile.
Your TV PIN is also your parental control password and can be changed by following these simple steps:
You will need your TV PIN to lock or unlock a channel and make changes to your parental control settings.
It's easy! Simply find the channel you want to lock on the TV guide, make sure it is highlighted and then press the green button on your remote. You will be prompted to enter your TV PIN to confirm your request. Once confirmed, a lock icon will appear next to the channel name.
Find the channel you want to unlock on the TV guide - it should have a lock icon next to the channel name - highlight it then press the green button on your remote. You will be prompted to enter your TV PIN to confirm your request. Once accepted, the lock icon will disappear indicating that the channel is now unlocked.
Yes, you can.
Reminder: Ratings restrictions will be enforced 24 hours a day by default. So, to watch a programme that has been assigned a rating that matches your set restriction you will need to enter your TV PIN.
Of course! By default, rating restrictions are enforced 24 hours a day but you can easily change the time to suit your homes needs.
Reminder: You will need to enter your TV PIN to watch a programme that matches the set rating restriction during the chosen time frame.
You will have three attempts to enter the correct TV PIN. If you enter it incorrectly after the third try, you will have to wait thirty (30) minutes before you can try again. If you have forgotten your TV PIN, just give us a call and we will be happy to help.
Yes it will. Your parental control settings will apply to all content regardless of whether you are watching Live TV, On Demand or using our Multi-Screen feature.