Factors such as concrete walls, metal objects and other electronic devices will affect the Wi-Fi signal strength. Below are useful tips to boost your Wi-Fi signal:
- Place the modem in a central location where wireless signal is mainly utilized; the signal will be disseminated with equal strength from all directions.
- Point the antennas in an “L” shape position for a multi-story dwelling or pointed in an upward position for a single story dwelling.
- Do not place your modem on or below another electronic device (e.g. On top of your set top box).
- Remember your Wi-Fi signal ranges up to 30 meters, so ensure you are within that range.
If these options are checked but your signal does not improve, call us at 866-PLAY for further assistance.