Getting started

Please Select your Language
Digicel Home Entertainment 2017 Christmas Promotion Terms and Conditions

The following are the Terms and Conditions governing the use of this Promotion:

1.       What is the Digicel Home Entertainment Christmas Promotion about?

The Digicel Home Entertainment Christmas Promotion allows you as a new or existing Digicel Home Entertainment customer in Trinidad and Tobago to qualify for a chance to win 1 of 5 Samsung HD TVs by signing up for Digicel Home services, by upgrading your Digicel Home Entertainment package or by paying your Digicel Home Entertainment bill in full and on time during the period December 7th- January 31st 2018 (“Promotion Period”).


2.       How do I enter the Digicel Home Entertainment Christmas Promotion?

·         You must do one of the following actions during the Promotion Period to qualify for a chance to win 1 of the 5 Samsung HDTVs :

1.       Sign up for a Digicel Home Entertainment service (new customers ;

2.       Upgrade your current plan (upgrade to bigger bundle, purchase TV add-on or upgrade BB speed) ; or

3.       Pay your Digicel Home Entertainment bill on time and in full.


3.       What can I win with this Promotion?

·         You have a chance to win 1 of 5 Samsung HDTVs.


4.       How will a winner be selected?

Winners will be selected via a random draw at the end of the Promotion Period. Five (5) customers will be chosen at random and notified using the account details that you have won.


5.       When does the Promotion end?

·         The Promotion ends at 11:59 pm on Sunday 31st January, 2018.


6.       Who is eligible to enter the Promotion?

·         You will be eligible to enter if you meet the following criteria:

  • You must be a legal resident of Trinidad & Tobago;
  • You must be 18 years of age or older; and
  • You must have the Digicel home entertainment service installed at your residence.
  • You must be an active Digicel home entertainment  subscriber whose account is in good standing.
  • You must be the holder of the Digicel home entertainment account or resident in the account holder’s household. If you are a resident in the account holder’s household, you will be required to validate your residence with an authorization letter from the account holder.


7.       How will I know if I’ve won?

The winner will be notified by a member of the Digicel Marketing department. The general public will be notified via Facebook. After the winner is chosen, Digicel will place a call to the number on that account. Digicel will only make one (1) attempt to call the selected number. If no one answers that call, then another number will be selected.


8.       Additional Terms and Conditions

·         The following terms apply to participating Digicel customers:

o   Digicel will not notify participants of the number of entries obtained.

o   To enter and be eligible to win:

  • You must be a legal resident of Trinidad & Tobago;
  • You must be 18 years of age or older; and
  • You must be an active Digicel subscriber.

o   Persons in any of the following categories are NOT eligible to participate or win any of the prizes:

  • Any person who at any time on or after 7th December , 2017  was or is a director, officer, employee, agent of Digicel (Trinidad & Tobago) Limited or any of their respective parent, subsidiary, or other affiliated companies, franchisees or service agencies or independent contractors;
  • Individuals engaged in the development, production, advertising or distribution of materials for the Promotion (collectively the ”Promotional Entities”) ; and
  • Persons who are or purport to be immediate family members (defined as biological parent, step-mother, step-father, sister, brother, daughter, son or dependent or spouse of any of the foregoing) of any person in any of the preceding categories, regardless of where they live, or who reside in the same household as any person in any of the preceding categories (i.e., who have lived in the same household for at least three (3) of the twelve (12) months preceding 12th September, 2017 whether those persons are related or not).

Conditions of Entry

o   Participants acknowledge that compliance with these Terms and Conditions including all eligibility requirements is a necessary pre-condition to any prize being awarded to them. For removal of all doubt, participants who have not complied with these Terms and Conditions are subject to disqualification.

o   Winners may be required to provide Digicel with proof that he/she is the authorized account holder/owner of the Digicel home account with the selected winning entry before any prize is given to him/her.

o   Digicel reserves the right in its sole discretion to cancel, modify or suspend this Promotion at any time, if fraud, technical failures, including any network server or hardware failure, viruses, bugs, errors in programming, or any other errors or other causes beyond the control of Digicel corrupt the administration, security, integrity or proper conduct of the Promotion.

o   Digicel does not warrant that access to or use of the Digicel service will be uninterrupted or free of any of the events stated below, due to the nature of computer and wireless communications. Digicel and the Promotional Entities are not responsible for any problems that may arise, including but not limited to:

  • lost, interrupted, inaccessible or unavailable networks or other connection, availability or accessibility problems arising in connection with or over the course of the Promotion; or
  • communications failed, jumbled, scrambled, delayed, or misdirected computer, telephone or cable transmissions or hardware or software malfunctions, failures or difficulties; or
  • failure of personal computers and/or software and hardware configurations, any technical malfunctions, failures, or difficulties, printing errors, clerical, typographical or other error in the offering or announcement of any prize or in the prize notification documents; or
  • for any errors of any kind in connection with the Promotion, whether human, mechanical, clerical, electronic, or technical in nature; or
  • the incorrect or inaccurate capture of information, or the failure to capture any information in connection with the Promotion.

o   Any attempt by an entrant or other individual to deliberately undermine the legitimate operation of this Promotion, including but not limited to any fraudulent claims, may be a violation of criminal and/or civil laws in the countries where the Promotion  is being run. Should such an attempt be made, Digicel reserves the right to seek remedies and damages from any such individual, to the fullest extent permitted by law, including criminal prosecution.

o   In no event will Digicel be liable for more than the relevant prize available under these Terms and Conditions.

o   In the event of any conflict with any promotional details contained in these Terms and Conditions and promotional details contained in point of sale, television and print, advertising, promotional packaging and other promotional media, (“Promotional Materials”) the details of the Promotion  set forth in these Terms and Conditions shall prevail.

o   The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Terms and Conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. Digicel employees are not authorized to waive, modify or amend any provision or provisions of these Terms and Conditions in any manner whatsoever.

o   All entrants agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel and consent to the use and disclosure by Digicel in any form of media of their names, likenesses and/or general areas of residence without compensation or further reference.

3 Ways to Win Promotion