Digicel Fiji



Digicel, first to establish international calls communication with Tonga

Volcanic Eruption in Hunga Hapai Island in Tonga

Nuku’alofa, Kingdom of Tonga – Wednesday, 19th January 2022. Digicel is delighted to advise its valued customers that international calls connectivity in Tonga this hour has been restored.


Digicel’s technical team in Tonga and Fiji have been working hard from the day Tonga (Saturday) was totally cut from the outside world in trying to get calls connectivity back up via a satellite link.


Digicel Regional CEO, Shally Jannif, said; “We are extremely pleased to inform the people of the Kingdom of Tonga that Digicel international calls service is back up. We gave this work the highest priority and our technical team has had sleepless nights over the past few days in trying to restore vital communication with the world.”


“In addition to this, Digicel Tonga will give out FREE SIMs to people from tomorrow morning. We know it’s important to keep people connected in difficult times like this as family and friends overseas are desperate to connect with relatives in Tonga,” added Shally. 


“Of equal importance to all of us in the Digicel family is that people take the necessary steps to keep themselves and their nearest and dearest safe during this time,” concluded Shally.


As reported earlier, there are two separate undersea cable breaks in Tonga and it’s forecast that repair might take a few weeks with the ship, CS Reliance on its way to Tonga.


Until this is fully restored Digicel network services will not be fully back up.


Our hearts are with the Tongan people during this difficult time.





About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.


Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.


Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.


With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.