1. How do I go into the draw to win a prize?
Digicel prepaid customers need to purchase a Top Up of $5 or more and top up to enter the draw, or ask friends and families abroad to online top up their number via www.digicelrecharge.com each entry will be registered to the number topped up.
2. How many times I can enter the promotion
Customers are eligible to enter as many times they wish during the promotional period to increase their chances of winning. The more they top up the better their chances of winning.
3. Will the points accumulate on my second top up?
Yes, points accumulate every time you top up. For an example when you top up $6 you get 18 points then given that your second top up is $15 you get 36 points, in total you will have 54 points
4. How can I check my Points?
Customers can check their points by dialing *145#
5. What is the last date to top up & enter the promotion?
The last day to top up, for your entry to be valid or counted will be on Sunday, 4th November before 11.59pm.
6. How will winners be awarded?
Total of 9 Winners picked randomly, greater the points greater chances of winning
- 8 X Winners of $200 shopping/grocery vouchers (2 winners will be awarded per week)
- 1 X Grand Winner of $10,000TOP cash
7. When will winners be announced?
Winners will be announced on Friday 11th of November at Digicel Head Office store at Fatafehi Road (opposite the Talamahu market)
8. Is parental consent required?
If the winner of the registered SIM card is under the age of 18, parental consent and presence is mandatory should the customer win a prize.
9. Winners Registration?
The winner drawn has to be registered and the current user of the sim in order to claim their prize, if the SIM belongs to an individual however is used under another individual, the rightful winner is the registered SIM individual. Proof of identification is required upon claiming prize at Digicel office.
10. Who is this offer available to?
This Promotion is available to ALL Prepaid customers.
11. How will winners be awarded?
Grocery Voucher Prize - Winners will be awarded grocery vouchers valued at $200 each. Two winners will be drawn each week.
Grand prize – awarded to the customer via the SIM he/she used to enter the promotion. This will be awarded at the end of the promotional period.
12. How will winners be contacted?
Winners will be contacted via Phone call from Customer care on 123 and announced via Radio and Digicel Tonga Facebook page.
13. Is the promotion available on top up lower than $5?
NO, only on top up of $5 or more will customers be entitled to entries.