3. How do I purchase this NEW ROAMING BUNDLE Plan if I go overseas?
Firstly, contact our Customer Care team on 123 and request that your Digicel number be activated to roaming Top up, then *123# SEND and follow below steps below when you’re overseas.
- Step 1 – Dial *123#
- Step 2 – select ‘Offers’
- Step 3 – select ‘Roaming Plans’
- Step 4 – ‘Roaming bundle will be display as below’
- $5_Roaming Bundle
- $10_Roaming Bundle
- $15_Roaming Bundle
- $20_Roaming Bundle
4. Is the NEW ROAMING BUNDLE plan available for post-paid customers as well?
NO – This New Roaming Bundle plan is ONLY available for prepaid customers only.
5. Will I still get the FREE 3hours call home bundle?
NO – there will be no more FREE minutes for seasonal workers in Australia. The only option for them to call back home is buying a roaming plan.
Important Notes on the New Roaming Bundle:
- Roaming Bundle will available for ALL Prepaid Customers when they are overseas.
- Unused data will be expire
- Multiple opt in is allowed
- Bundles can only be used while roaming
- The bundle will not auto-renew
- Roaming bundle offer is only available for Prepaid customers
- No SMS bundle is applied – It is just Data & Voice ONLY